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  5. Reviews of Ascott Sudirman Jakarta

Reviews of Ascott Sudirman Jakarta This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Prof. Dr. Satrio Kav. 11, Jakarta, 12930 Jakarta, Indonesia

#19 of 241 vacation rentals in Jakarta

Guests' Choice

Review Score

Based on 319 apartment reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.6

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.4

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 27, 2024

    8.0
    Comfortable, clean and well-maintained. Excellent amenities!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    Would appreciate if the breakfast has a bit more variety in the menu,

    Well-equipped with everything I needed, including a coffee maker, toaster, microwave, stove, and even a rice cooker, which made it easy to prepare meals. The addition of a washing machine and dryer was a real bonus, as it saved me time and made laundry so much more convenient.

    Stayed in December 2024

  • Reviewed: September 11, 2024

    8.0
    Enjoyable but some issues
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast is less than average for that level of stars. The same food every morning, not enough selections, not enough space for us especially with big group. Food was cold and tasteless. Please improve.

    It was clean, tidy and spacious. Kids love it so much.

    Stayed in September 2024

  • Reviewed: August 25, 2024

    10
    Very friendly staff, clean facilities, modern equipment, great house keeping.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Very friendly staff, clean facilities, modern equipment, great house keeping. Agnes was quick and outstanding staff member.

    Stayed in August 2024

  • Reviewed: August 11, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Comfortable, clean.

    Stayed in August 2024

  • Reviewed: July 21, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location near enough to the SCBD, rooms are large, spacious and modern. Staff were very helpful.

    Stayed in July 2024

  • Reviewed: July 3, 2024

    8.0
    We had a great stay, except for that sewage smell in the main king bedrooms other than that just stay and the staff was
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The king room (main room) in the apartment we were staying had a sewage smell very strong smell. my family and I didn’t realize that sewage smell After the second day of our stay in this apartment. I told the apartment management about the smell and they are very helpful to check how the smell came to the room and they work for a few hours to get rid of the bad smell. They put their air purifier in the room which make the room smell a little bit better and no more smell for a day but the last day of our stay that sewage smell return we were staying at room 2104. Manager apologized for inconveniency.

    Close to the area we are going to and close to lots of shopping malls

    Stayed in June 2024

  • Reviewed: July 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were amazing and the hotel was good overall but the towels were dirty

    Stayed in June 2024

  • Reviewed: June 30, 2024

    9.0
    Very comfortable, spacious rooms
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Location was far in

    Excellent room layout and amenities

    Stayed in June 2024

  • Reviewed: June 15, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit smelly

    Spacious and well equipped Staffs are kind

    Stayed in June 2024

  • Reviewed: May 21, 2024

    10
    3 beds apartment is awesome
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    lobby bad smell in lunch time. pool is too small even it is luxury

    cleaned price

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Highly recommended, everything within the area. Malls and restaurants everywhere.
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 3 nights

    Nothing really. Everything is highly recommended. Although it may seem a little less walkable but the location is very near a shopping mall and a lot of nearby restaurants to choose from. The mall also has everything.

    I love the Indonesian breakfast included in the buffet. I love the choices. There was even vegetarian options as well as a satay ayam station. I highly recommend Ascott Sudirman for business and leisure stays.

    Stayed in April 2024

  • Reviewed: May 2, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Studio
    • Stayed 1 night

    Location, staff very helpful

    Stayed in March 2024

  • Reviewed: April 18, 2024

    10
    It was very good days about one week
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Clean and tidy

    Stayed in April 2024

  • Reviewed: March 31, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything

    Everything is outstanding

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Was good, room is comfortable, staff was helpful as well
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Cleaning and staff very helpful

    Stayed in March 2024

  • Reviewed: March 4, 2024

    9.0
    Calm and safe place - good for business stay for a couple of days
    • Business trip
    • Group
    • Studio
    • Stayed 2 nights

    The hotel is located in a safe business environment, yet somehow distant from everyday infrastructure around. For a supermarket you either need to walk quite a distance or you order a taxi for every tour you intend to do in Greater Jakarta.

    The hotel has a very guest-inviting and welcoming atmosphere, right when you enter the lobby door. Friendly and attentive fornt-desk personnel, floor and room service quickly responding. The room had a very nice interior and was spacious. A highly comforting room with any amenities you need. The separate drinking water dispenser was very good as well.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    10
    All time I live there ❤️
    • Business trip
    • Solo traveler
    • Twin Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Every thing 100%

    Stayed in January 2024

  • Reviewed: February 11, 2024

    10
    Exceptional
    • With a pet
    • Leisure trip
    • Solo traveler
    • One-Bedroom Premier
    • Stayed 3 nights

    Best friendly staff, very well-trained and friendly towards my kitty cat companion. Thank you for providing all your support in diligent spirit, Angie, Oscar, Amalia and many others who were always there during my stay spanned over a couple of weeks. Thank you for all your rapport system you have established in this hotel. Kind greetings, Lara

    Stayed in February 2024

  • Reviewed: January 28, 2024

    10
    Amazing pet-friendly hotel in the center of Jakarta! Loving my stay here.
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 7 nights

    I especially enjoyed the fact that the hotel allowed me to bring my furry pet friend and keep him in my room unlike other hotels in Jakarta or Indonesia, most of which don't allow travelers with pets. There was only a small pet deposit fee that is typically being refunded upon check-out. All hotel staff knew about my pet and provided everything we needed to feel well accommodated in their space.

    Stayed in January 2024

  • Reviewed: January 11, 2024

    8.0
    Nice and clean hotel
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit expensive and the breakfast choices are limited

    Location, cleaness and staff are friendly

    Stayed in January 2024

  • Reviewed: January 7, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything from the location to the view of scbd

    Stayed in January 2024

  • Reviewed: January 4, 2024

    9.0
    Enjoyable Room for entire family and your spouse
    • Leisure trip
    • Family with young children
    • One-Bedroom Premier
    • Stayed 2 nights

    Small swimming pool

    Early check in at 11 am, clean and spacious bedroom, bathroom, and living room with comfy couch. Good view of Jakarta's cityscape. Complete kitchen utensils, rice cooker, microwave, dispenser, and big refrigerator.

    Stayed in January 2024

  • Reviewed: November 10, 2023

    8.0
    Good value
    • Business trip
    • Solo traveler
    • Studio
    • Stayed 2 nights

    No room service on the evening ! No double insulation, making room a bit noisy in the night

    Great value regarding the applied rates ! Taxi available almost all time Location is relevant for any meeting on Kuningan area

    Stayed in November 2023

  • Reviewed: November 4, 2023

    8.0
    Overall good stay
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights

    Nothing

    Good quality of service, the rooms were good and overall enjoyable stay.

    Stayed in October 2023

Showing 1 - 25

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