No complaints

Everything

Stayed in April 2025

The only thing I have against the hotel is that they should have vegan options for those of us that are vegan. They have fruit and a salad bar but a little bit more would be good.

The property was amazing. It was better than what the pictures showed. I was truly impressed with the set up and decor of the hotel. The staff was amazing as well especially Sebastien at the front desk. There are people that just do their job and they can careless about anything else and then there are people like Sebastien who care about the job that they do. He represented everything that a hotel front desk person should be. I’m a vegan and I came down for breakfast the first day and beside the fruit and salad bar there wasn’t anything for me to eat. So I asked Sebastien and he went back and forth with the kitchen staff on my behalf. He then came and said look today there’s nothing we can do because it’s a national holiday and we’re just stuck but tomorrow we will have food for you. Sebastian wasn’t even there the next morning and as soon as I walked down the staff had a special meal for me. You can’t train that or teach it and Sebastien is special to have that care and compassion. I know he does it for all the people he encounters. The rest of the staff was amazing as well .

Stayed in April 2025

Just to name something, its small but coffee bar opens at 11:00 would prefer a bit earlier but all good

Great accomodation, friendly staff and great location

Stayed in April 2025

I arrived early and it was possible to check in at 10am. With this they could still accommodate late check out at 1pm. The decoration is very new and I liked the simple design. They have sports facility but too bad I didn’t have partner to play ping pong with. The restaurant has both indoor and outdoor area which is nice for night life. Jakarta’s traffic is bad anyway so location is not too important.

Stayed in March 2025

Nil

Super nice & clean.. friendly front of desk!

Stayed in March 2025

Nothing

Everything!!!

Stayed in March 2025

No complaints!

The Buffet serves all what you need for a perfect stay in South East Asia.

Stayed in March 2025

Was really good the attendance the best. Just the breakfast needs to improve a little Rest is good for the money

Stayed in March 2025

Good central location

Stayed in March 2025

Very comfy hotel in the middle of busy Jakarta! The staff was super helpful and friendly!

Stayed in March 2025

For our short time we really didn't think anything was missing.

Only spent one night as we were moving from one place to another but the hotel was comfortable and quiet. The breakfast was good and everything we needed was available. No issues at all.

Stayed in March 2025

Breakfast finished too soon.

The interior detail is top notch, yet comfortable. Room is very spacious, the bed is super comfortable. Linens are clean n crisp. Love the attention to detail !

Stayed in February 2025

Very stylish facilities and comfortable beds.

Stayed in March 2025

The rooms furnishing basic (even though we got an update).

Great location, amenities on site, comfortable bed.

Stayed in March 2025

Everything was as expected. The room was very comfortable. The restaurant is pretty good.

Stayed in December 2024

nothing

The hotel is ridiculously clean, like spotless. The rooms are simply beautiful, cosy and so so so quiet. The staff has been amazing with us, thank you to the all team 🙏🏼 Syahrul at the reception and everyone else (sorry I forgot the other names 🥺) You can go there without any doubt and trust them to make your stay the best they can !

Stayed in February 2025

the parfume smell in all common areas was a bit unpleasant.

Nice, clean and spacious rooms and good service. Quite Area, no noises in the room. There is a self service laudry room with dryer. Breakfast was ok, mix of Asian and Continental.

Stayed in February 2025

When I checked in to the room, theres no bath towel. I need to called twice for it.

The interior is amazing

Stayed in February 2025

The only criticism I would have of the Hotel is the very poor choice in the breakfast buffet which could stand a complete revamp to showcase more local fruits and more local foods on the breakfast menu as well as espresso coffee instead of drip filter

Everyone from the Reception staff through to the concierge fattah were amazing and went out of their way to make sure that I enjoyed my stay.

Stayed in February 2025

The Internet connection could be faster.

They have a selfservice laundry machine, that's super convienent something i never thought i will appriciate that much.

Stayed in February 2025

I thought the room was a bit smaller than we expected I book a family room, me and 6 kids a bit cramp but manageable (2 teens, 1 boy, 3 babies) The waiter who help with breakfast, the male one doesn't really smile and take our plate without asking, eventhough it's already finish breakfast time but I think more polite if he asked and have a smile on his face more The lady, a bit more helpful and wore a smile everytime we saw her

The area is not too big, but big enough for my kids to play around The laundry facility best! The location is in central so easy access to go to nearby attraction like Sabang, Thamrin, near my aunts place, etc The pool small but still manageable The tennis court, awesome Breakfast area also nice, they change some of food (i stay 2 nites( It's good, we enjoy our stay~ They have chicken master nearby, superb~

Stayed in January 2025

For vegetarians the breakfast options were not much but the scrambled egg was super delicious. Also I didn't ask for more options so don't know.

The staff was super nice and helped with every request. The room itself was spacious and comfortable.

Stayed in February 2025

Location was great, a bit of a drive from the Soekarno-Hatto airport but once you're there it's close to lots of things. Grateful for the 24/7 hotel staff because I arrived really late and the check-in process was really smooth. Facilities were really good, I didn't know about the free laundry and the pool looked really inviting and fun. My room had everything I needed, and was beautifully decorated. I really enjoyed staying there - oh and the breakfast buffet was delicious too!

Stayed in February 2025

We extended our stay for the second time to recover as Ashley after my wife felt ill. See previous reviews for what we liked.

Stayed in December 2024