everything was perfect, ordering food and drinks though by the hotel application takes a bit of time, but they always react when texting them by WhatsApp.

The castle is really big and very well decorated, clean, the staff are amazing, and it’s just very relaxing to be there.

Stayed in January 2024

no privacy, I was expecting 3-bedroom villa with private pool, but it appeared to be 3-bedroom accommodation in private property with shared pool - my mistake according to lost in translation. As everything was as it is on the pictures, I could understand it earlier.

Interesting place with its history, great library, antiques and hidden rooms. You can feel that it is loved by the owners and staff, it has nice energy. We spend several days just talking to each other on the riverbank, didn't want to go anywhere. It was very comfortable to order food in property application, laundry, taxi or tour. Shiatsu massage was the best I ever had, so we booked it for almost all days we stayed in this villa.

Stayed in January 2024

Arthur said that his vision is expanding and we are looking forward to seeing how this pans out. As you can imagine nothing is perfect there are always ways to improve upon any accommodation. We noted that the aircon was not very cool. And the bathroom whilst aesthetically very pleasing and instagrammable was impractical.

Arthur's vision is fabulous and fantastical. I loved the lobby with it's eclectic curios nestled amongst the bookshelves. The dungeon hatch leading to the owners accommodation was unique and added to the novelty. The secret entrances via a moveable book shelf was like something in a movie. The staff were lovely as were the owners.

Stayed in January 2024

Food was overpriced in comparison to eating out elsewhere, with small portions and long delivery times. Location is good if you want a quieter environment and to stay in the hotel. Our driver informed us that the area isn’t really touristy so transport is necessary if you want to explore further.

Good facilities, multiple small pools with a jacuzzi. Room was spacious, bathroom was really cool being outside with a sunken large bath.

Stayed in January 2024

I didn’t like the position of the property. The food and drink choices were limited

It was unique and a fantastic opportunity for awesome photos

Stayed in December 2023

Not much privacy in the Spa area (for massage)

The property is amazing! Every corner of this place hides something beautiful… I loved this place definitely coming back

Stayed in December 2023

There isn't much to do.

There is food, transportation, activities to do.

Stayed in December 2023

Options for food were limited. Limited alcoholic options. Whilst there were several great massage ladies, there was one that was not great and it impacted me wanting any more.

We had a driver at our disposal to take up to UBUD and Kuta for minimal cost. The view and pools at the property were amazing. It was nice and quiet and anything we needed we were assisted with.

Stayed in October 2023

Not a great choice of cocktails or alcoholic drinks. Didn’t have much choice or availability.

Remote and peaceful. amazing view of river. Very unique property.

Stayed in October 2023

I loved everything,no complain

Stayed in October 2023

Too far from Ubud central, you can’t walk and due to traffic it can take up to an hour to get there

Very beautiful and very nice pools

Stayed in September 2023

To far from Ubud.This place was not right for us.As we only had a limited of time in Ubud .So we didn’t stay the night and moved to a different accommodation closer to Ubud .No aircon in main building ,and in wooden hut not working well.

Like the design of the main building

Stayed in October 2023

Stunning property with a beautiful setting.

Stayed in October 2023

There are a lot of really great features of the avalon and its genuinely a cool place. A couple of downsides the low water pressure and sheer size of the bathtubs make them a 2.5hr wait to fill up. The carpentry on the doors is poorly done so the doors have gaps and stick meaning you need to pee in the night and you wake the whole neighbourhood. The place is not well built so there is significant sound transference between the rooms. This was fine for 4 out of 5 nights but unfortunately night 5 saw our neighbours check in at 1am and carry on until about 3am. Not really a fault of the hotel but of obnoxious people. The time from ordering food and drink to it arriving is about an hour. Not a problem if you know this ahead of time. It would be nice if they were transparent about the order time. On a whole we enjoyed our stay.

The place itself is beautiful, really asthetic with great swimming pools. The rooms are spacious and lovely with really intricate bathrooms with absolutely enormous bathtubs. They use a nifty app to book activities and order food.

Stayed in October 2023

Everything is awesome, just plan your food ahead because sometimes it takes time.

We stayed two nights, amazing! At the end of our trip we stayed another 2 nights. It’s so beautiful and relaxing.

Stayed in October 2023

Occasionally, we felt a bad/ dump smell coming from the bathroom. The food was good but perhaps the portion wise it was on a smaller side compared to other places we've tried.

Amazing space, we loved the place. Just give it a shot, the owners and staff were just wonderful and very helpful. The decor and execution of the place is beyond creative and hats down one of the best places we've stayed in Bali. We'd definitely stay again.

Stayed in September 2023

The food wasn't great, it was quite slow when you order on the app. Its also not clear what some of the food is on the app so a bit of a suprise when you order it. Unfortunately it wasn't always very tasty! I felt like the pools could be cleaner as there were lots of leaves and bugs in it. Also people had ordered food round the pool and these hadn't been cleared away so would collect ants. A mosquito net around the bed would be great as the small wooden villas had lots of gaps in for mosquitos.

This is such a beautiful place, the pools are pretty and it's right by a lovely river. There is a spa here too, I had a massage, and it was fantastic. The staff are really kind and helpful.

Stayed in August 2023

Location, nothing close by to walk to, need to book taxi every time you want to go to Ubud central . But if you don’t care for being in the area where all the restaurants and bars are then you should be good

Beautiful bungalow overlooking the pools and river . Very friendly staff . Good choices for breakfast.

Stayed in September 2023

It's not good for the elderly/fragile or anyone with disabilities. The steps are terrible! From the entrance off the road to the hotel is all steps. There is no access from the car park to any rooms, only down steep steps, which are at uneven heights. The food didn't taste bad it's just that it was cold when it got to us. Had to ask for a kettle and milk as not supplied in your suite prior to request.😐

The actual concept of the castle was great,set in a beautiful area right next to the river. A lot of interesting artifacts and generally a good place to stay if you're looking to escape the business of Ubud

Stayed in September 2023

They might wanna add an elevator just for luggage may be ! That’s just a suggestion! very hard to carry trolleys on such difficult terrain 🤗

I loved everything about this place! I mean it’s a Victorian Dream House honestly! The moment you walk in the reception you see this fairy tale inspired library and as you walk around the property , the breathtaking river view at the back side is a cherry on cake for sure! Rooms are a true paradise❤️

Stayed in August 2023

It is good idea to order food in advance via app, otherwise you have wait for quite some time. There is no bar so even for beverages waiting time was about 30 min.

Unforgettable, extraordinary property, that enables relaxing stay. Very friendly and helpful staff. Wonderful spa at the river.

Stayed in August 2023

The floor mats could have been changed on a daily basis. Bedroom slippers would have been nice.

The staff are very friendly. Love that they gave us a tour of the place and super responsive. The app is a great touch.

Stayed in August 2023

Noise at times with animals(frogs) at night!

Very comfortable, staff very friendly and easy to stay there! Having meals delivered to balcony of room was so handy!

Stayed in September 2023

Not really something we didn’t liked but the property is far away (walking distance) from anything. But getting a scooter to Ubud costs $2-$3 so nothing that can’t be done.

Everything. The property is really a castle, the decoration is fantastic (rooms and lobby), breakfast is delicious, floating breakfast for no extra charge, bath and shower work perfectly, the staff makes sure that you are aware of all the facilities… I mean, this is exactly it - what a gem!

Stayed in August 2023

It is a bit far from Ubud Centre and not much restaurants in the neighborhood. The hotel works with an app, which is helpful for booking a massage, order drinks etc, but WiFi is not always good and you get disconnected a lot while using the app.

The hotel itself is beautiful. Also the garden and swimming pools are fabulous. Rooms very big and they have impressive bathrooms. Location at river is also very nice. Great concept! Massages great! It is nice that you can order drinks and food to be brought to your place of choice.

Stayed in August 2023