Reviews of Avenzel Hotel & Convention Cibubur This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Jl. Raya Kranggan, No. 69, RT 002 / RW 016 Kel. Jatisampurna Kec. Jatisampurna,, 17435 Cibubur, Indonesia
#1 of 8 hotels in Cibubur
Guests' ChoiceReview Score
Based on 50 hotel reviews
8.0Score breakdown
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Cleanliness
8.2
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Comfort
8.1
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Location
8.1
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Facilities
8.3
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Staff
8.8
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Value for money
7.8
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Free Wifi
8.5
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Showing 1 - 25
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Reviewed: November 21, 2024
Rami
Sweden117 Reviews3 helpful votes8.0“Good and nice place with good value for money”- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 2 nights
I could not get the safetybox working, even after asking help from front desk.
All was fine. Nice staff and good facilities. Very good value for money (around 50USD/night net). Since my family lives close by I like the location..
Stayed in November 2024
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Reviewed: August 28, 2024
Roy
Belgium54 Reviews6 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Bed is extremely hard. Room was not very clean, lots of dirty spots on the furniture.
Friendly staff. Good location near mall. Nice pool with children’s area and a good gym.
Stayed in August 2024
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Reviewed: July 16, 2024
Elaine
Singapore26 Reviews3 helpful votes7.0“Overall a nice hotel with a nice pool”- • Business trip
- • Solo traveler
- • Superior Queen Room
- • Stayed 2 nights
A lot of noise from other rooms until late in the night and very early morning. Didn't accommodate a later check out at 1pm despite staying there on a regular basis.
Breakfast was about the same everyday but was manageable. Shortage of staff. Had Nexflix etc.
Stayed in July 2024
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Reviewed: July 11, 2024
Luca
Italy5 Reviews2 helpful votes9.0“Pleasant Stay”- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 5 nights
- • Submitted from a mobile device
1 morning they didn’t serve pancakes my son favourite they said ok but then nothing happened
pool gym the room cleanliness
Stayed in July 2024
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Reviewed: March 9, 2024
Che
Netherlands3 Reviews8.0“It’s was okay. Disappointed about the the room being on the smoking floor.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
We booked way in advanced. However, 2 out of 3 booked rooms were on the smoking floor. And we don’t smoke. The room had quite a bad smoke smell.
Property looked good and was clean.
Stayed in February 2024
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Reviewed: February 26, 2024
Appie
Singapore6 Reviews3 helpful votes7.0“Excellent value for a decent hotel with excellent staff!”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
They only had smoking rooms available, so we were pretty much forced to accept the smoking room, even though we had specifically requested a non-smoking room. Additionally we had 3 rooms split across 2 floors. There's a few mosques nearby which will sound the call to prayers around 5am each day and the sound does come into the room through the windows.
The staff at Novotel was extremely accommodating and friendly. The hotel facilities were good with a decent pool and pretty good food offerings for breakfast. Location wise they're not too far from a shopping mall and there's a convenience store just across the road.
Stayed in February 2024
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Reviewed: November 20, 2023
Elaine
Singapore26 Reviews3 helpful votes7.0Good- • Leisure trip
- • Solo traveler
- • Superior Queen Room
- • Stayed 2 nights
Bedsheets not changed daily
Breakfast is ok but lack variety for drinks
Stayed in November 2023
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Reviewed: August 24, 2023
Elaine
Singapore26 Reviews3 helpful votes9.0Wonderful- • Business trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Not many choices for in room dining
The pool and service from the staff
Stayed in August 2023
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Reviewed: May 26, 2023
Gabrio
Italy9 Reviews1 helpful vote8.0“good value for money”- • Business trip
- • Solo traveler
- • Superior Queen Room
- • Stayed 7 nights
- • Submitted from a mobile device
room are noisy
the location
Stayed in May 2023
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Reviewed: February 6, 2023
Angelo
Italy56 Reviews3 helpful votes7.0Good- • Business trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 2 nights
The reception's staff
The room
Stayed in February 2023
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Reviewed: February 6, 2023
Reta
Ireland11 Reviews1 helpful vote7.0“Good, but someone was in our room before we checkout”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Someone was in our room before we check out, I went back after breakfast and he was there for a ‘room check’— this was not ok
It’s a nice well maintained property.
Stayed in February 2023
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Reviewed: August 4, 2022
Chua
Singapore4 Reviews8.0“good for rest ,breakfast is nice and enjoy for drinks beers”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
nil
nil
Stayed in July 2022
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Reviewed: February 23, 2025
Rasmussen
Denmark16 Reviews2 helpful votes6.0“Base for tennis tournament”- • Business trip
- • Family with young children
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Windows and walls have zero soundproofing. Breakfast buffet to limited choice. Way below standard when you charge 1 million idr per night
Rooms look nice and maintained
Stayed in February 2025
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Reviewed: August 22, 2024
Henny
Germany33 Reviews5 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Bathroom smells like pee ( smiles stronger when it’s wet) and gave only 2 bath towels , 2 foot towel, no hand or small towel. Towels doesn’t smell clean like bleach or clean. Color dirty white too. Old towels type. Shower is very high up and can’t adjust the shower type. Only gave 1 key to room. While it’s needed for power. Hotels gives creepy vibes on hallway. Lots of mosquitoes in the lobby.
Located pretty convenient,
Stayed in August 2024
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Reviewed: June 22, 2023
Gaven
Malaysia14 Reviews6.0Pleasant- • Business trip
- • Solo traveler
- • Superior Queen Room
- • Stayed 6 nights
- • Submitted from a mobile device
I haven been bitten by some ants and mosquito in the room for 6 nights. The air conditioning was issue in the final night of my stay.
I like the cafeteria in hotel.
Stayed in June 2023
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Reviewed: April 16, 2023
Kiang2517
Thailand205 Reviews25 helpful votes10“Best place to stay in Cibubur”- • Business trip
- • Travelers with friends
- • Superior Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The location is a bit quite a traffic jam on the main road in front of the hotel.
Services from staff. Nice food in the coffee shop near the reception
Stayed in April 2023
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Reviewed: April 14, 2023
Zhenyi
Singapore1 review5.0“ok stay for work.”- • Business trip
- • Group
- • Superior Queen Room
- • Stayed 2 nights
the water pipes were very loud, and I couldn't sleep because as people woke up at 4am to breakfast, I was also awake because of the sound of constant water going down the pipes.
Breakfast spread was amazing with plenty of local options.
Stayed in April 2023
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Reviewed: November 23, 2022
Ameen
Austria26 Reviews2 helpful votes10“It is my first time in the hotel, but I have certainly had a wonderful experience, I will come back”- • Business trip
- • Solo traveler
- • Superior Queen Room
- • Stayed 1 night
It is my first time in the hotel, but I have certainly had a wonderful experience, I will come back again whenever I visit the city. The room was great although I chose the simplest one, Breakfast was great with a wide variety, Spa and swimming pool are well maintained. SkyLounge with a great view of the area. Above all, the amazing staff, especially Berta, Guest Loyalty Executive.
Stayed in November 2022
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Reviewed: September 18, 2022
Sari
Indonesia6 Reviews2 helpful votes4.0Disappointing- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The facility was great unfortunately I'm not happy with the staff (receptionist guy) I check in late night and suddenly I had an emergency things to do and leave an earlier check out around 2am or 3am couldn't remember clearly last week and the receptionist guy asking for the receipt for the deposit, I said I'll leave it can't be asked when I'm in Hurry to leave. I left the receipt in my bedroom upstairs he should be let me pass and give it to me the deposit it's not about the money it's about sympathy and loyalty to the customer as he knew that we put the deposit down before check in and we were only staying in there about 4 hours or could be less Over all we've been staying in 5 Star hotels around Indonesia never been so disappointed Hopefully you guys could treat the customers better in the future thanks .
New Destination in our areas.
Stayed in September 2022
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Reviewed: September 5, 2022
Geoff
Australia3 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
nothing
nice room tv lots channels great pool very good breakfast
Stayed in September 2022
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Reviewed: February 11, 2025
Rami
Sweden117 Reviews3 helpful votes7.0Good- • Business trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 1 night
There are no comments available for this review
Stayed in November 2024
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Reviewed: January 2, 2025
Marisa
Indonesia1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
There are no comments available for this review
Stayed in January 2025
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Reviewed: December 2, 2024
Ardy
Indonesia2 Reviews8.0Very Good- • Business trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
There are no comments available for this review
Stayed in November 2024
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Reviewed: September 15, 2024
Budi
Indonesia22 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in August 2024
Showing 1 - 25
