Room, breakfast

Stayed in February 2025

Old bathroom and room but clean.

Location, breakfast, service at breakfast and in the lounge.

Stayed in February 2025

If i am to be picky, toilet tissue roll was too thin

Great facilities, plenty of good restaurants in the hotel, and friendliest staff

Stayed in February 2025

If the front a counter not giving me too many reminders to pay your bills so often, we could settle it in total when the check out time comes

Breakfast was nice, very friendly staff with nice smiles and greetings every where I go. They Can Speak English specially beautifully service from a young lady called Arini , great location close to city . Yes I would highly recommend this place.

Stayed in February 2025

Nothing

Friendly staff, cleanliness, it has own way to mrt

Stayed in January 2025

Sauna, gym

Stayed in February 2025

Not at all but just a small detail of cleanliness in the room, like sometimes there are dusts on the table and shelves

The hospitality from the staffs are amazing, everyone smiles and greets us. Location is great, in the middle of the capital.

Stayed in February 2025

Location was convenient to Plaza and Grand Indonesia malls. Also in heart of business district. Close to mrt/lrt too. Staff was very friendly and attentive. Excellent service! Highly recommend the breakfast buffet as selection was diverse. It even had Japanese and Korean breakfast options which is rare for an Indonesian hotel.

Stayed in November 2024

Very luxurious, staff also very helpful. Had a massage at the spa, really amazing service

Stayed in December 2024

They don’t have a kids club

The facility and the service are excellent.

Stayed in November 2024

Nothing to complain about

It’s centrally located, close to eateries and MRT. Yet, they manage to deliver resorts’ feel and tranquility.

Stayed in December 2024

I love this hotel - it is comfy and has a great vibe. The breakfast is truly delicious.

Stayed in November 2024

Bathroom drained was not 100% cleaned the next day.

Comfortable bed and pillows. They also provide ear plug and pillow menus which we enjoyed the option to choose. I can stream netflix from the tv. Breakfast spread was great with many selection of indonesian, western, Japanese and korean. Friendly and helpful staff. Central location. Gym equipment are pretty good. Swimming pool rather small and not olympic size.

Stayed in November 2024

Everything

Had an amazing experience at Ayana

Stayed in November 2024

Location

Staff..great breakfast..spa .. clean room..

Stayed in September 2024

—

Large, beautifully decorated, clean rooms. Great pool, great food, great staff.

Stayed in June 2024

All I like

Very good hotel from staff to restaurant to all service and rooms really very good hotel

Stayed in May 2024

Very good location, nice terrace restaurant, exceptional breakfast

Stayed in May 2024

Beautiful hotel, luxurious accommodations, great food and a decent fitness center.

Stayed in March 2024

non

all good

Stayed in February 2024

Location

Stayed in January 2024

NEGATIVES -- This has absolutely NOTHING to do with the hotel As I said above regarding taxis, I am just traumatized by Indonesian taxis, except MyBlueBird. :-( I had two incidents with the taxi mafia: Lombok Airport and PadangBai in Bali. Corruption in Indonesia is huge. Even airport/airline workers, cops, and military officers are participating in the taxi mafia. Therefore why I am always super suspicious with every ride. I seriously wish that Uber was available in Indonesia. My Canadian friend was tricked by an airline employee telling he she needed a taxi to go to a terminal. She was recording everything. When she uploaded the video and we saw it, we realized that she could have been kidnapped. The airline worker informed her wrong on purpose so she would take a taxi and pay $20. Scary! And she is a solo traveler. TIP: When you travel from the airport to the hotel, you have to pay a toll. Ask the driver for the toll receipt.

Hubby and I only stayed a night here so we could catch our early flight to Qatar. I want to really send a huge shout out the the beautiful female employee who helped me figure out the Gojek billing. I was so traumatized and overwhelmed by taxi mafia in Lombok (Lombok airport) and Bali (Padangbai Port). The gorgeous young sister helped me by contacting the Gojek taxi driver. Check-in was smooth. The room was clean and very tidy. The swimming pool is amazing. Let's not even talk about the Jambiani restaurant.

Stayed in January 2024

Nothing

Everything’s in this hotel in fantastic

Stayed in November 2023

Illustrations of topless women in the bathrooms, they were inappropriate and unnecessary, especially we were travelling with young children.

The bed was comfortable, the breakfast buffet had expansive selections. Kids club had many activities.

Stayed in December 2023