Jalan Mawun, kuta, lombok tengah, Nusa Tengara Barat 17, 83572 Kuta Lombok, Indonesia
#72 of 85 hotels in Kuta Lombok
Guests' ChoiceBased on 158 hotel reviews
6.8Cleanliness
7.0
Comfort
7.0
Location
7.6
Facilities
6.7
Staff
8.0
Value for money
7.2
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: October 17, 2024
Neil
AustraliaThe zircon didn't work, there was no fridge though it said that there was, the toilet was blocked/didn't flush, the rooms were not serviced.
The view, the garden, the pool and the comfortable bed.
Stayed in October 2024
Reviewed: September 5, 2024
Leanne
AustraliaBathrooms need maitenance
Magnificent view
Stayed in August 2024
Reviewed: August 3, 2024
Monique
AustraliaAlthough relaxing and tranquil, the walk into town is annoying along a very polluted beach and scary at night as pitch black and scary dogs around. You definitely need a scooter. The linen didn't fit the bed and the cleaning was not great.
Lovely view, nice and quiet with a great balcony.
Stayed in August 2024
Reviewed: July 26, 2024
Maddy
AustraliaBeautiful place in the perfect location! Very clean and comfortable as well
Stayed in July 2024
Reviewed: June 24, 2024
Kevin
AustraliaBed was very old.
View food and staff were great
Stayed in June 2024
Reviewed: June 4, 2024
Fernandez
AustraliaThe bathroom it’s outside the room so it’s not comfortable. The shower it’s really bad the pressure! No water ! The staff are really nice but don’t speak English so it’s really difficult to have a conversation. If they fix the problem of the water in the shower it’s gona be perfect place .
The location it’s great . The road to go there it’s really bad but it’s not a big deal . The swimming pool it’s amazing, the rooms are nice .
Stayed in May 2024
Reviewed: April 9, 2024
Kevin
NetherlandsPool is warm/no water flow so at least 30 degrees and no beds at pool. Multiple ussues with water to bathroom.
Nice place, allthough there is still some construction around. Location to Kuta is the reason to book this place. Room and bathroom is clean.
Stayed in April 2024
Reviewed: March 21, 2024
Greg
United KingdomThe plumbing in the bathroom needs attention (sink and toilet).
Lovely rooms, gardens and pool. Quiet location with fantastic views. Friendly staff.
Stayed in March 2024
Reviewed: February 27, 2024
Linda
FinlandThe hotel is in desperate need for maintanence. The garden is overgrown, the lobby is not organized or cleaned, the rooms had old and stained towels and sheets. This property has the makings for a great hotel but at the state it is in it was far away from giving value for the money. There was one drinking glass left by the pool and it was not cleaned away in the whole time (three days) we spent there. That gives me the clue that no-one is going around and checking if places are ok. I hope they can turn it around!
So nothing beats the location and the views! It is in a secluded little nook of the bay with no other hotels and you can get to the center by walking on the beach. Amazing view from the porch of our room and the pool. Breakfast was delivered to our room’s porch which was nice.
Stayed in January 2024
Reviewed: February 18, 2024
Martin
AustraliaBed was not comfortable for me. Rooms are dated and require a reno.
The view was exceptional
Stayed in February 2024
Reviewed: February 15, 2024
Dutton
AustraliaI feel that overall the hotel had a bit of a rundown appearance. The bathroom roof in unit 2 had a leak in the roof and consequently after a heavy rainstorm there was water everywhere. White pebble and cement combination platform for the shower had mold all over it. The TV did not work and I had bad reception for the 7 days I was there.
I feel that the breakfast were very good in in choice and quantity. This hotel has commanding views of the beach and part of the township, and at night time is very quiet. The views along the coastline are breathtaking
Stayed in February 2024
Reviewed: February 14, 2024
Ben
AustraliaA bit expensive
View was nice
Stayed in January 2024
Reviewed: January 14, 2024
Avery
CanadaWater pressure wasn’t great in the shower
Great view and lovely pool area. Yummy free breakfast, staff are super sweet, also very accommodating when our flight was changed! Felt super safe and was away from the busyness, a quick walk into town on the beach, otherwise taking the road is a bit long and I wouldn’t love it in the dark. Lovely stay otherwise:)
Stayed in January 2024
Reviewed: December 13, 2023
Alison
AustraliaAir conditioner in room dripped water all over the floor. When it rained the outside bathroom roof leaked all over the vanity and our stuff. The tiles in bathroom were extremely slippery.
View was spectacular! Staff were very responsive.
Stayed in December 2023
Reviewed: November 4, 2023
Denise
AustraliaNo shower head. TV didn’t work. Power kept going out. The road in is terrible. It’s far from the town area. The hot water only worked sometimes. The cupboard for the fridge didn’t close.
The view
Stayed in November 2023
Reviewed: September 18, 2023
Charli
AustraliaThe toilet was raised which meant when I sat on it my feet were dangling. There was no cleaning unless you asked for it. You had to put in any food or drink orders through What'sApp which was a little frustrating due to the sketchy WIFI. The staff were hard to communicate with as their english wasn't great but we did get by. It's a bit of a walk to town so needed to have supplies as there is no shop nearby. They only sell Bintang no other alcohol options.
The room was lovely and the bathroom gorgeous. The view was lovely. So quiet
Stayed in September 2023
Reviewed: September 8, 2023
Paul
United StatesA little far from things
Great view. And staff was excellent
Stayed in September 2023
Reviewed: September 7, 2023
Bina
SingaporeLocation is excellent, but access to property (final stretch of 100m) is very bad for cars
Stayed in September 2023
Reviewed: September 6, 2023
Paul
United StatesProperty was great. Location a little far from town
Great view. Staff very helpful.
Stayed in September 2023
Reviewed: August 28, 2023
Stuart
United KingdomThe beach was very dirty and you cannot swim in the sea as there. It’s a 15 minute walk into the restaurants which isn’t too bad.
Lovely quiet setting. Rooms are nice with quiet a/c. Internet is ok.
Stayed in August 2023
Reviewed: August 28, 2023
Jill
AustraliaWas too remote for me and way too many stairs for me but should do have realised when booking however it’s not in the description. To order food you need to call watsapp but the wifi is slow and they take a long time to answer the phone. Can walk to the village along the beach but I wouldn’t at night being solo traveller.
Nice view good room
Stayed in August 2023
Reviewed: August 15, 2023
Michel
BelgiumThe staff is just a bunch of young boys without any experience in the catering business. This place deserves being run by competent people properly trained in dealing with foreign guests. They barely knew any English and we couldn't communicate at all. This wonderful place is bound to go bankrupt if nothing is done about this major issue. In addition the breakfast was poor, very light and did not match the menu. The garden was ill-kept too, with weeds and tall untrimmed grass all over the place. Finally, the noise from the motorcycle racing circuit nearby was really disturbing. Not what you expect to hear all day long on holiday. The path leading to the hotel is also terrible, muddy, rocky, narrow and dangerous. The beach below the hotel is a real garbage can, no way you can bathe there, and the walk to the village is very long, without any light at night, quite scary.
The view from the room was magnificent. The room was clean and beautifully decorated.
Stayed in July 2023
Reviewed: August 4, 2023
Pushipu
Indonesia1. The access to reach the villa is very challenging. But I was told that they are going to build a new road with good illumination 2. The access to the bathroom is quite inconvenient because there is no direct access from the room (you have to exit the room to reach the bathroom) 3. Shower is inconsistent (sometimes it is strong, other times weak) 4. No free sandals :(
1. Spectacular view and environment. The villa is located in a secluded area. Perfect for people who seek tranquility 2. Great breakfast. The pancake I think is the best 3. Very friendly and helpful staff. They are agile and always try to help address any issue quickly 4. Cozy room. Comfortable bed and quite spacious
Stayed in July 2023
Reviewed: July 25, 2023
Wayne
AustraliaMosquitoes! For an hour in the evening if outside. You do need a scooter to get back into town which we expected... younger visitors probably happy to walk.
Value for money, excellent views, good breakfast and room service. Helpful staff. Room 3&4 have the better bathroom access options.Room 1&2 are poolside but bathroom accessed from outside the bedroom.
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content