Pool has a few areas that need renovating, very minor negative though overall.

Resort was beautiful, gardens and community areas were so well maintained and presented. Staff were all lovely and accommodating. Will be back.

Stayed in March 2025

I didn’t like the outdoor bathroom in the ground floor deluxe villa. This design needs to be fixed. It’s way too hot to use this bathroom as it’s suffocating. If you had to do your makeup in here, forget it, it would slide right off. I prefer enclosed bathroom with air conditioning. The bathroom has many cockroaches in the shower stones, due to the heat.

Stayed in April 2025

I feel the property is quite run down. The pools and slides were loved by the kids but just some details could have been a bit better considering the $400 AUD /night price tag. Also don't quite understand the process of putting the credit card on the room. I assume you put a card down and then you can spend what you like, but in this case you have to nominate an amount to take from your card at check in, then you spend that amount. I don't know how on earth I am supposed to know how much we will spend in 5 days. Then once you reach the limit you get a letter under your door everyday like you are some sort of scammer, saying you have reached your credit limit. Not a great experience and this needs to be fixed. note - this seems to be the case at all resorts in Bali now for some reason

The staff are excellent and the buffet is very good. The magic show dinner was quite good, although expensive.

Stayed in March 2025

Had to wait too long to get into our room. Preference for cleaning should be given to rooms that have been vacated.

The staff, as always are lovely. Have been going to the Mandira for 23 years.

Stayed in March 2025

Breakfast was superb, the pool was stunning and the general location was perfect

Stayed in March 2025

Very nice hotel with superb location. Its perfect for family holiday. I would have preferred booking room in their delux range but it was booked out. Will return with kids next time and book in advance.

Stayed in March 2025

Breakfasts were great and the room was perfect.

Stayed in March 2025

The Children’s slides need to be monitored by a staff member, that area can become dangerous when so many children are using the slides incorrectly and making it dangerous for the little ones who also want to enjoy the area.

The area and facilities at the property are fantastic

Stayed in March 2025

Some of the facilities seem a little old,

Staff were amazing and so helpful.

Stayed in March 2025

Rooms a bit rundown. personally don't think it has its value for money

clean. good location. lovely staff

Stayed in March 2025

Pillows uncomfortable. Had to change rooms after 1 night as someone must have made mistake in our booking. That was an inconvenience to have to move. Lighting in the bathroom too dark.

Breakfast was excellent. Room was good . Location was good. Staff were excellent. Gardens and grounds were excellent

Stayed in March 2025

Not enough power plugs in the bedroom especially beside the bed.

Location Near the beach and great facilities. Food is delicious!

Stayed in March 2025

The room was a little bit old fashioned and it could use a renovation, especially the bathroom.

Great attentive stuff, always smiling, professional. Big thanks to Adik who was taking care of our room - it was spotless with amazing towel animals. Our daughter loved them! The breakfast at Azul (Mandira club) was amazing!

Stayed in March 2025

Noise from room next door

Location and facility’s

Stayed in March 2025

Breakfast had variety and changed over the week. Staff was amazing, so friendly and attentive. Room was cleaned with attention to detail (we had beautiful decoration on the bed a few days)

Stayed in March 2025

Nothing

We had a Mandira Club suite. It was beautiful. Free cocktail hour and mini bar. Mandira is a resort which has it all in a wonderful location. Breakfast at the Azul beach club was so yum and had choice of menu and buffet.

Stayed in February 2025

Our room needed blinds that you could close, so we could have the room darker.

Loved the pool and that it was very family friendly, movie nights and great drinks

Stayed in March 2025

Buffet was not on par with star hotel. Hygiene was not good. We got food poisoning.

Slide in the pool.

Stayed in February 2025

Breakfast was ordinary. It didn’t feel like a 5 star resort, more like a 4 star. Was my 60th birthday while there, there was a cake and flowers left in my room which was nice. But no frills, asked for a discount at the spa for my birthday and told no. Definitely not a hotel to go to if you want pampering.

Beautiful gardens Staff were nice

Stayed in March 2025

Happy hour options very limited

Convenience, size, accessibility, food options

Stayed in March 2025

We have been here a few time and The pool area has become run down

We love the location breakfast and staff

Stayed in February 2025

Such an amazing destination and so accomodating. The perfect blend of relaxation and also being able to just enjoy a drink by the pool. Will definitely be going back

Stayed in January 2025

There is nothing that We could say about this place it was fantastic for the time we were there .

Booking in was great . We had come from a Villa with our family who was leaving the night of check in. They also was greeted well. We were told they were welcome to stay in our room u till they left for the airport. Abig Thank you for that. The Breafast buffet was awesome 👌 the room service was great and fast the pool areas were fun. My grandchildren loved it for the time they were there and having the beach so close awesome. The gardens were exceptional 👌 😍 and tidy. The animal life was cool as my granddaughter said. We would book again .

Stayed in February 2025

It may be simply the age of the hotel itself that was showing through the smell of mustiness even though the room was clean. That’s not a fault of the staff that work there at all, we had the most lovely time!

The staff were friendly! On the day we checked out my daughter realised later that she had left her pjs in the room and her hat. We were able to coordinate with the staff there to have her belongings collected by some family friends that were also holidaying in Bali at the time.

Stayed in January 2025