The phone number listed on Booking.com is not correct, and the hotel does not respond to messages via the Booking app. There are no hooks or hangers or wardrobe in the room. It took three service requests and six hours to get hot water to the bathroom. The sanitary/bidet hose retaining hook was missing and thus the hose was just draped across the toilet. The toilet seat is not properly installed and is almost falling off.

Breakfast was good but not very substantial.

Stayed in February 2025

The shower could be better suited for tall people and not just a bathtub with a shower hose. Whirlpools outside very cold. The Garden needs a little Love. But Overall all good. I enjoyed my stay

Great view from there Friendly staff

Stayed in February 2025

All good

Stayed in January 2025

Toilet and wired odour in the room.

View is breathtaking. Breakfast was good.

Stayed in January 2025

This was not worth the money. I was in the bottom room, down a lot of steps - I think it was a suite. I think it was built in the 70s judging by the decor, and had not been maintained since. The sink tap did not work at all. I did not mention this to the staff but just used the bath tap which had hot water. The noise from the trucks going past? Well, I got used to it after a while.

The view. The breakfast was small, but the scrambled egg was really lovely. I am old and I managed to walk up the hill to the main road (twice) so it can be done. Coming back is, of course, a lot easier, and in the dark with my phone torch on, it was fine. There are a number of decent looking restaurants with balconies overlooking the mountains along the main road. I went to Ritakala which was expensive but really nice.

Stayed in January 2025

Okay but not really well constructed room with some minor errors like not properly installed sockets For rather higher price not the best value

Beautiful view

Stayed in December 2024

Very run down place, looks like maintenance of facilities is non-existent. Basin was clogged and not draining at all. Soap dispenser broken. Garden or other outdoor facilities in neglect and not useable. Lots of noise from trucks climbing the road well into the night.

Great views, big room.

Stayed in November 2024

the bed was noisy and the stairs down to the room from reception were very steep.. Lots of work going on to extend the rooms so very noisy

the view was excellent and the menu was ok .. beer in the fridge and staff very helpful.

Stayed in October 2024

- The place is quite old, definitely needs some renovation/upgrade - Holes in towels - One of the staff is constantly on her phone, asked her 3 times to bring salt & pepper (there were no other guests) - The breakfast was very limited, nasi goreng was average taste wise, they couldn't make us pancakes "because they were out of pancakes" ... - The hotel is located up the hill on the street, so you'll hear trucks early morning - No plugs near the bed - No battery in the remote control...

- Beautiful view of the room: directly on Batur - Parking for cars - The staff (men) were helping my in-laws with their luggage bringing it down the stairs and helping us park every time

Stayed in October 2024

In our bed there were some ants

Amazing view, comfy bed

Stayed in September 2024

They really need to improve the food at the restaurant. Both dinner and Breakfast. Dinner, i had salad and the salad dressing was too sweet i’m not sure whether they out honey or sugar in the dressing, it was really disappointing. I also had a chicken peri2, it was so bland no taste at all and dry. Breakfast- the local (Indonesian food are okay) but the western options were not great too. My family and i ended up eating at the other restaurant everyday.

The rooms is really nice and clean. Beautiful view and close to the cafe amd restaurants!

Stayed in July 2024

the room and toilet is stink and old. The air ventilation in the room is poor.

the environment is really nice and can get the Mount Batur view just from the garden

Stayed in August 2024

everything as stated in the description, large room, huge bathroom. incredible view of the volcano and the lake below. met a beautiful sunrise. in the room there was a TV, kettle, tea, coffee.

Stayed in August 2024

Need refreshment, not so much hot water

Great view

Stayed in June 2024

Traffic noise, had a cricket in our bathroom all night making noises no parking

View

Stayed in May 2024

The water pressure in the shower/bath was very weak.

We arrived and immediately greeted by the host, we wanted to book a guide for Mt.Batur last minute and the front desk had no you le sorting us with a tour for the next day.

Stayed in May 2024

Facilities

Mountain view

Stayed in April 2024

trucks until 20.00

view, staff, food. unfortunately sitting at the wonderfull terrase, until 20.00, very noisy if trucks pass by. after 20.00, wonderfull and sunrise with mount bromo outstanding.

Stayed in April 2024

Hair in the shower from previous guests and doesn't drain well. Gap in the door, bugs and wind can enter the room.

Location is great. Nice staff. Big room with beautiful view. Clean overall. The food is good.

Stayed in March 2024

Tub wasn't the cleanest, I had to clean it a little more before using it. But otherwise it was really nice and spacious. Breakfast was average.

Nice toilet with tub, friendly staff

Stayed in March 2024

The constant lorry traffic on steep road below! The hotel can't help that, but rooms could do with some TLC; I changed after first night. My room had lots of flies and felt rather careworn - the bathroom fittings needed attention. My second room, a floor up, was huge, and lovely bathroom (no flies!) I hope the refurb going on when I stayed will look at the small details too, and realise the potential.

Views were spectacular, especially from breakfast terrace. Staff very obliging and took me up to village.

Stayed in January 2024

The sink in the bathroom was leaking and the roof was really dark. The location has a amazing view but except that there is not much things to do. Only think to book the Batur tour and stay in the hot springs.

Really kind staff and well organized tour to Mount Batur. Amazing view from the room and alright food. Don’t expect much from the place, there is not much things to do.

Stayed in September 2023

Everything was good.

The view was amazing,

Stayed in August 2023

Unfinished building work Broken door in shower

The view helpful staff

Stayed in July 2023