Some small hiccups that didn’t spoil our stay or anything, but could’ve been prevented: our door didn’t close, after 2 days of notifications, the door was “repaired” but once open would be broken again. the breakfast for us didn’t meet the standard of the hotel, very very limited choice and even the extra options that you have to pay are very basic.

the location and hotel is just stunning!!

Stayed in April 2023

We had booked a family room. We were alloted room number 201, which was badly maintained. and the view was not as displayed in the pictures. On our pointing out, the hotel staff shifted us to another room 202, which was quite good and nicely maintained. However, the shifting was done from the second day only. We had a bad experience on the first day.

The location and the views are amazing. Big property and comfortable stay. The rooms are separated and have no disturbance. Very quite place.

Stayed in April 2023

the room was terrible. very dirty. no hot water or cold water.

great pools and view

Stayed in April 2023

The breakfast was very poor, minimal options and not good at all when ordering simple eggs with vegetables. The bed sheets were stained. A LOT of ants in the room. Bed was also not very comfy and the outdoor sunbed cushions weren’t put away when it rained so they were very wet when sitting on them. There also wasn’t enough hot water in the shower for a shower longer than 3 minutes, or a shower curtain, so water went everywhere. Not a very safe shower either as it was over a bath which had a big dip in it.

Beautiful setting, lovely pools, easily accessible to a lot of lovely restaurants. Spacious room, good AC and good to have Netflix on the TV.

Stayed in April 2023

not much clean the toilet which was smiling. and the not providing the water which they do only two bottle of water in day. also they don't change the towel at all. as per the request only they give another. this thing should be note.

I like the pool it was choose of the three pool around, breakfast was not that much becoz they didn't give was fruit platter as mention in the menu set. room was ok but the tv was not working and toilet was not clean propelrly.

Stayed in April 2023

THE SHOWER AND PLUMBING DOES NOT WORK!!!! The toilet leaked and the tiles were dirty while the bed sheets were bad quality and stained. they did not fit the bed properly. brekky was below average and would not be tasty or filling.

the gardens were nice

Stayed in April 2023

the swimming pulls were full of leaves and the sunbathing beds were nasty and filthy the description and the pictures are certainly misleading. empty minibar, no rail to hang swimwear etc, no slippers, no hair dryer, the walls in the bathroom were full of stain, found hair in the bath from the previous guests.. bedsheets had holes, there were two chairs in the balcony ( really bad condition)

the swimming pools - the main on and the other one with the view of the jungle

Stayed in March 2023

Everything was fantastic. Staff were kind and so helpful. Amazing swimming pools and room really big with a great bathroom Close to the best spas in ubud

Stayed in March 2023

Everything else was a big drama. The sheets smell, there are bugs and insects in the room, chicas even too. The food was greecy and i sent everything back except for the drinks and fruit platter.

Staff was very nice.

Stayed in March 2023

Breakfast need to be more qty and quality.

pool

Stayed in February 2023

The hotel is a bit old, not renovated. Room is not clean at all and there are a lot of ants and geckos :)

Good location, great territory and views.

Stayed in January 2023

Property was not as advertised. Advertise listed that they have buffet breakfast, free shuttle 3 times a days to Ubud city centre and Spa & Yoga, but on the day we were told we only have 3 options from a la carte, they don't offer that anymore and Spa and yoga was not on offer as the spa is under renovation. Why advertise it, when none of it is on offer. Running water in bathroom wasn't stable as it used to stop abruptly. Even after complaining about the bathroom not cleaned properly it was in same state and bathroom matt was not changed after housekeeping was done. They just turned it upside down.

Friendly staff.

Stayed in January 2023

jungle view

Stayed in January 2023

All good

Fantastic nature

Stayed in January 2023

The place is run down and needs work. They were clearly impacted by Covid and haven’t managed to keep the place maintained. Our toilet didn’t work but they did fix it very quickly. One of the rooms aircons didn’t work. Towels old and falling apart. Basic soap liquid in the bathrooms and nothing else. Kettles provided but no coffee or tea in the rooms. The staff were not very friendly or helpful- couldn’t arrange a taxi for us and then told us the walk to the Main Street was 10 minutes. It was more like 40 minutes and we had my 80 year old mother with us. Breakfast was inedible. We went to the hotel next door every day for breakfast. When we asked them to refund our breakfast they refused. We were only there for a few days - had we be staying longer we would have checked out. It’s a pity as the hotel has great potential.

Beautiful grounds with a lot of potential

Stayed in December 2022

The rooms were extremely dirty full of ants and spiders.

Stayed in December 2022

buffet breakfast wasn’t a buffet you could only order a few things hopefully they will bring this back in time.

pools are amazing the infinity pool and views are million dollar views good location with some good food places close by

Stayed in December 2022

There were ants everywhere, all through the beds, all up the walls, I woke up with them in my pyjamas and in my hair, it was revolting. The breakfast was tiny, there were massive gaps in the walls so that even with the aircon on, it was always hot. There were big open gaps between the ceiling and walls so frogs easily got into our room and kept us awake all night with their croaking.

Nothing really.

Stayed in December 2022

The food was not extraordinary and the quantity very small. The wellness center was not available

Everything. The view. The room..the service

Stayed in December 2022

This Place is amazing! The pools are clean and with awesome views. The staff is super friendly and helpfull and the nature around is just stunning. Our room was very big and comfortable.

Stayed in December 2022

everything was great !!!!

Stayed in November 2022

breakfast was ok and a bit far from ubud restaurants

the pools were really great !!! staff was kind, fully recommend to stay in this hotel

Stayed in November 2022

I ordered dinner to be served in the room for the oldsters which I ordered together with out dine in meal. I was asked by the end of the meal if I would like the oldsters' food to be delivered to their room, by then the meal was not hot anymore. I thought it will be sent automatically once it was cooked. It might just be lost in translation....

The rooms and beds are comfortable, toilet and tubs/showers were also commendable. I liked that I had many pool options and the view from each was great. And of course, the floating breakfast which I requested to be served at the pool near our rooms so our oldsters can have their pics taken. So happy with this choice.

Stayed in November 2022

Please clean and update your rooms. Lots of insects and frogs inside.

Stayed in October 2022