The staff were exceptional professionals, friendly and helpful. Housekeeping keep room very clean and rooms have everything you need Easy walk to shops and hotel has shuttle as well . 2 x beautiful pools to relax or swim in at end of day Buffet breakfast catering to all dietary requirements with friendly staff wanting to help you

Stayed in March 2025

It was grate experience and I recommend this hotel for any one arrive in UBUD…also I don’t forget the stuff who they are more professional and experienced 1.Marlo 2.DIKA 3.MIA 4.JANU I hope next year will visit it again.

Stayed in April 2025

It was a very enjoyable holiday. The staff was friendly and the service was very high quality. The location of the resort was also perfect for exploring and near by the center, the breakfast was nice and lot of choices... Would definitely recommend!"

Stayed in March 2025

Great stay, The room was clean and comfortable, and the staff were friendly and helpful. The location was also perfect for exploring and near by the center, the breakfast was nice and lot of choices... Would definitely recommend!"

Stayed in March 2025

I had a great stay at the Best Western Hotel. Originally I was planning to stay a couple of days but ended up extending it to a couple of weeks. Hotel is located close to the city center with a shuttle running every 2 hrs from the hotel and back which makes it very easy to explore the city. The staff is amazing, kind and helpful and made me feel very welcome. Special thanks to Benny for going above and beyond in accommodating my stay and Puji for her warm welcomes. I will definitely be back.

Stayed in January 2025

The room was supppeerrr clean , the staff is always smile and the food in breakfast is tastyy

Stayed in February 2025

It’s not too far from central Ubud but the road isn’t too safe to walk. One way road for cars, not bikes, very busy. I would stay 4 days not 7, like we did.

Personal and friendly in smaller resort.. Clean rooms and spaces. Gym very good for size of resort. Great breakfast.

Stayed in February 2025

Not much choice of restaurants

Location just outside of all the noise

Stayed in January 2025

This hotel exceeded my expectations! The room was spacious, the bed was comfortable, and the breakfast was delicious. The staff were also very helpful and friendly. I would definitely stay here again.

Stayed in February 2025

That I had to leave Ubud.

Loved the room, breakfast, pool, price, and staff. Great location and it's off the beaten path so it doesn't have the Ubud noise. Great stay.

Stayed in February 2025

Shuttle service could be every hour not 2 hourly

Nice setting, good breakfast and attentive staff

Stayed in January 2025

Nothing to add, I found no weak points at this hotel!

Very good atmosphere, exceptional staff, large room, daily room cleaning, large and beautiful pool.

Stayed in January 2025

I had a great experience at this hotel. The rooms are clean, cosy and quiet, the staff are friendly and helpful. The breakfast at this hotel is the best, with a buffet and lots of options, they also have a free shuttle bus service that runs every 2 hours to the centre of Ubud. it is also a 10 minute walk to the centre of ubud Overall, I highly recommend this hotel to anyone❣️

Stayed in January 2025

The hotel was fabulous with a very hospitable and responsive staff. Although, the location of the hotel was a little away from the main market but it had its own serenity. A very peaceful and quiet place to spend holidays in Bali.

Stayed in January 2025

Lovely staff. Location was good.

Stayed in January 2025

Everything was absolutely amazing. The property is very clean, specially with mosquitoes & the little crawlers:) Staff are super helpful, friendly, polite & professional The facility has everything you’d need, the pool is very good, the view is excellent They also have a free shuttle that can drop off & pickup from/to Ubud center

Stayed in January 2025

Everysingle thing in this resort i really love it.. The room is suppeeeerrbbb clean, they have free shuttle to ubud market free of charge, afternoon tea 3-5 pm is really good for tge traditional snack , coffee and tea. I got free upgrade to next cattegry with free of charge. During they do make up room they put bed story with Complimentarry dinner for 2 person. Is really sweet and nice.. the staff is always ready to great and help you with genuine smile. I hope next year i can stay in this hotel again... see youuu

Stayed in January 2025

Room was cozy, beds were comfy and staff were very friendly. Nice pool setup and shower located next to the upper pool. Good quality breakfast offerings. My favourite was the fresh waffle at the breakfast buffet.

Stayed in December 2024

There was nothing.

The rooms were comfortable. Clean. WiFi was strong. Hot water in the toilet was constant. Beds and pillows comfortable. Breakfast was fantastic. Lunch and dinner of the menu was great. Staff were excellent. Special mention to Benny and Mia who helped us with the rooms.

Stayed in January 2025

The restaurant did not have some of the wines on the menu.

The customer service was great, and the staff were helpful and friendly. The breakfast was exceptional with daily changes and usually was the highlight for each day as we looked forward to it. The facilities were clean and kept in order.

Stayed in December 2024

Vegetarian food options were not enough

Ambience

Stayed in December 2024

I loved the atmosphere of the place, and I loved the balcony where I spent most of my time there. It was a wonderful experience.

Stayed in December 2024

We loved our stay here. It was clean, had all the facilities we needed, and the staff was very helpful. The location is a bit away from Ubud center but it was a 15 min walk, or they had a shuttle.

Stayed in December 2024

Nothing

-The staff were very kind and helpful -The breakfast is a buffet with a good variety - rooms were comfortable - 2 food sized pools - there was a shuttle taking guests to the centre at no cost - upon our request the hotel organised excursions with the local community

Stayed in December 2024