The property is not recommended for people with mobility issues as the entire property is designed in steps and has lot of small and big elevations to climb to access rooms, restaurants and lobby.

The property is very well managed and maintained. The hot water pressure in our villa needs some attention. The property has a wonderful jungle view from the main pool. The villa room’s pool are slightly deeper for younger kids.

Stayed in March 2025

NOTHING!

Not sure where to start - absolutely everything was exceptional. The late check in was an experience - the staff greeted us with welcome drinks. The breakfast is nothing short of amazing - a main, a dessert plus a buffet open for those looking to stock up for the day. Beverages were also amazing and coffees available to-go. The room was incredibly clean and was kept neat twice daily. Every little detail was taken care off (even folding the side of the duvet during the pre-bed clean). Many daily free transfers into Ubud city. Staff was excellent in helping us with everything, like organising the sunrise Mt Batur trekking (and even packing us an extra breakfast). SPA is fantastic as well. We all went for 2hr treatments and it was the best experiences we have ever had - amazing masseuses, facilities, and like everywhere, attention to detail. Last but not least, the upstairs restaurant was incredible - the food, the setting, the service. All 10/10. Just want to say a massive thanks to all the lovely staff that made our stay truly special. Matur suksma from Denas and family 🙏

Stayed in March 2025

Very nice and cozy place for good time in jungle and pool;)

Stayed in March 2025

Literally nothing. Everything was excellent.

The resort is extremely well managed and maintained and all of the staff are excellent. Very rare to find such a gem.

Stayed in March 2025

The yoga instructor should be switched around a bit

Loved the room, surroundings and lovely staff especially Gusti, Ayu, Yatika who were most welcoming and accomodated my requests. This stay really felt like it was back to nature! The food at the upper deck for dinner was great and i loved the apoori at breakfast full of flavour. Each room was huge and so inviting with the layout and decor. Staircase to the loft looked a little dangerous for young kids to navigate, older kids should be fine. The massage was really good one hour wasn’t enough!

Stayed in March 2025

They are the best

Stayed in March 2025

everything! and staff was excellent

Stayed in March 2025

We visited in February, at the end of the rainy season, and had to deal with mosquitoes.

Nice view. Good breakfast. Amazing swimming pool. Helpful staff

Stayed in January 2025

Lots of stairs - probably should forewarn (didn't bother us)

Loved the villa. So well appointed. Facilities excellent.

Stayed in November 2024

The structure is furnished with taste and once arrived at our suite we were surprised at the breathtaking panorama. We had dinner and breakfast à la carte and, as Italian, I can say the food was superb. We also loved the cobbled street to get at the hotel, surrounded by rice fields and fireflies at night.

Stayed in January 2025

Not much

Scenery and staff

Stayed in February 2025

Location from airport - takes approx 2 hours to reach hotel

Nice landscape, spacious and clean room , excellent chef and extremely helpful staff- waited to pick us from airport late , facilitated flexible daily tours packages and late check out .

Stayed in December 2024

Amazing place with a pristine atmosphere of jungles located in a very quiet area. The hotel offers comfortable accommodation in a very spacious rooms and villas. Excellent swimming pool 30 m long attracts all guests all day long. Spa zone is well maintained and designed. Therapists offer a great variety of massage. And the main reason you should stay here is a perfect cuisine provided by the local culinary team. Breakfast, lunch and dinner are so delicious that you’ll remember them forever!

Stayed in January 2025

Everything

Amazing

Stayed in January 2025

Steps from the pool to the rooms can be issue for those with mobility issues and kids. After a long pool session we had to carry our kids up to the room most of the times.

We loved the hospitality, the rooms (and the views from the rooms) and the food - both at breakfast and otherwise. Putu took great care of us as did all the other staff.

Stayed in January 2025

* There are geckos in the room, thus the pest control measures are ineffective. Guests should be informed in advance that lizards enter the room, and they are quite noisy. Choose this hotel only if you don't mind sharing your space with lizards. * The balcony is not cleaned daily and is often covered in bird droppings and other animal waste. * The pillows are uncomfortable, and the bed sheets were only changed after we requested it on the fourth night. * Smoke from neighboring apartments wafts into the room, so perhaps smoking should be prohibited on balconies. * The office-like curtains in the gallery area of our suite, where the twin beds are, is in poor condition. * Given the size of the room, a larger TV would be a better fit. * The pool area is usually overcrowded, and there is a system for reserving sunbeds, which are insufficient in number. The pool area could benefit from significant improvements. * We were the least satisfied with the pool staff’s attitude. While they smiled at guests, we noticed they made unkind gestures behind their backs. * The breakfast staff was disappointing, especially when a staff member (Gede) seated a couple with one child at a large table above us, despite us being a group of two adult & three children. * Breakfast service, particularly the coffee, was very slow, even when the breakfast hall wasn’t busy. * Hot water was intermittent in our room. * The prices at the pool bar are misleading. Everything costs 20% more than the menu indicates, with the additional charge printed in very small font (7.5 size) at the bottom of the menu. However, credit is due to the spa staff, who informed us of this extra charge when we booked a massage. * In our suite, the toilet door is a sliding door that doesn’t close fully, and there is no ventilation in the toilet. * The hotel is quite far from the center of Ubud, so expect a 25-30 minute drive each time you need to visit a restaurant, convenience store, or pharmacy.

It might seem strange why we rated this hotel highly despite the issues detailed below and the obvious need for improvement. The reason is simple: there are two types of hotels, regardless of whether they are 5-star or 2-star. A hotel either has "ambience" or it doesn’t. It's difficult to describe, but you can feel it—an atmosphere that’s hard to define. Chapung Sebali definitely has that something extra. Despite its flaws, it falls into the category of being a breathtaking, mesmerizing little hotel.

Stayed in January 2025

Nothing everything was perfect

Great location facilities spa treatment is excellent

Stayed in December 2024

the location, the quietness, the view, the room, the breakfast, the restaurant, the bar, the attention to details and so on ... Best location to relax and be away from traffic, crowds. Not ideal if you prefer bar hopping and shops within 5 minutes walk.

Stayed in December 2024

nothing!

everything! most wonderful hotel: green area with beautiful view, big pool, wonderful staff, tasty food

Stayed in December 2024

Pool wasn't heated. Mosquitoes were expected but nonetheless annoying. The property do provide mosquito repellents FOC. Property has a lot of steps and is definitely not a stroller friendly resort, family travellers with young kids be informed.

A nice quaint and private forest resort away from the hustle and bustle. Great in-room breakfast. Staff were helpful and friendly. A definitely must try resort in Ubud area.

Stayed in December 2024

Nothing to complain.

Beautiful location, excellently maintained hotel and garden, extremely helpful and polite hotel team. We loved location, view, food, pool and hotel guide/taxi services.

Stayed in December 2024

Nothing

The staff were excellent and the property was so quiet and peaceful.

Stayed in December 2024

nothing

very delicious breakfast, huge room, view from the window is gorgeous. Loved every minute in the hotel. Spa is a must to try, perfect massage and service

Stayed in December 2024

Nothing, really

This is probably the nicest hotel i've ever stayed at, and well worth the price. The photos look good, but it was even more beutiful than pictured. Everywhere you go, the estethic is carefully thought out. The rooms were beatiful, and a bit of 60s vibe. The pool and the overlook of the steep valley and greenery is breathtaking, and with a very cool estetich to the furniture. Breakfast was great, the food and cocktails at the jungle fish were alright, but most of all, this is a great refuge in a serene and clean place, and an espace from the hustle and bustle in the rest of the island. We had a private pool room. The pool was a bit cold (it was raining the days we were there), but refreshing.

Stayed in November 2024