L9 - Mall BG Junction Jl. Bubutan 1-7, Bubutan, 60174 Surabaya, Indonesia
#22 of 160 hotels in Surabaya
Guests' ChoiceBased on 52 hotel reviews
8.5Cleanliness
9.1
Comfort
8.9
Location
8.9
Facilities
8.5
Staff
9.3
Value for money
9.1
Free Wifi
7.5
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Showing 1 - 25
Reviewed: March 29, 2025
Dian
IndonesiaNope.
One stop stay for accommodation, shopping and eat. Lokasi ada di tengah kota, dekat dari airport dan terminal. Recommended untuk yang cari short stay atau transit.
Stayed in March 2025
Reviewed: February 25, 2025
Jeremy
AustraliaA very pleasant well priced hotel, at the top (level 9) of the BG Junction Mall, from which there are fine views, especially of the iconic Empire Hotel half a block away. Also otherwise well located, within easy strolling distance of the main railway station and most of the central city sights (including the submarine if it's not too hot and humid and you like walking). If you arrive or depart outside shopping hours, the friendly security guards will help you find your way in or out. My room was very large, quiet, comfortable and spotlessly clean, there was hot and cold drinking water in the corridor. and also a small gymnasium if you wanted/needed it. The in house restaurant is for breakfast only, but the adjoining shopping mall and children's entertainment centre has good food courts on several levels, with a wide variety of local, Japanese and western cuisines on offer. I tried several of the local cuisine outlets and they were all good. If you're adventurous, you can also try the street food and other restaurants / cafes in the streets nearby. Highly recommended.
Stayed in February 2025
Reviewed: February 20, 2025
Domingo
IndonesiaNice staff
Stayed in February 2025
Reviewed: January 20, 2025
Gareth
United KingdomBreakfast was a bit miserable I arrived halfway through serving and hardly anything left.
Central hotel with rooms running around the 9th floor. Panorama from the restaurant. Room was great everything worked. Not a great choice with the tv but was ok. Shower hot. AC very good with good WiFi.
Stayed in January 2025
Reviewed: December 20, 2024
Heence
IndonesiaThey should replace the electric kettle because its already rusty inside.
Was my second time Here, and Looks Like they are improving. Thank you for the free room Upgrade!
Stayed in December 2024
Reviewed: December 17, 2024
Ng
Singaporewalls are thin
central location no frills
Stayed in November 2024
Reviewed: December 16, 2024
Ng
Singaporeclean and central, the best city hotel you can get
Stayed in November 2024
Reviewed: November 24, 2024
Rene
NetherlandsThe directions to the reception (9th floor in the mall) could use some improvement. The room was somewhat noisy and not particularly spacious. The air conditioning worked properly only after being checked by maintenance. The volume of the [irritating] corridor music was at times a bit too loud.
Stayed in November 2024
Reviewed: October 5, 2024
Wayne
New ZealandSignage/Directions to Reception … on L9 above shopping mall … was inadequate when arriving by private vehicle.
Room was comfortable and clean.
Stayed in October 2024
Reviewed: September 25, 2024
Rachel86*
AustraliaThe gym isn't really a gym, only 1/2 machines and the air con wasn't on so took ages to be cold in the room, and many of the machines are old and don't really work/ are broken. Flooring not really suitable. If you want a gym best not stay here. Otherwise hotel is great!
Great hotel and large room, nicely decorated and garden outside. Great location at the top of a mall. Loads of shops, food options.
Stayed in August 2024
Reviewed: September 3, 2024
Rosenboom
NetherlandsStrange location inside a shopping mall. Especially late at night hard to find. Room was very very hot when arriving so needed at least 45min full airco to be able to sleep there.
Good bed and shower.
Stayed in September 2024
Reviewed: August 30, 2024
Newlook613
MoroccoBeing inside a mall makes it accessible to many restaurants, groceries. The hotels gives you a good 10% discount on Massage situated inside the mall
Stayed in July 2024
Reviewed: August 2, 2024
Kylie
New ZealandLovely cheerful staff, very comfortable and quiet room, bit quirky on top of the shopping mall! Excellent value for money.
Stayed in July 2024
Reviewed: June 22, 2024
Harriet
United KingdomCentral Surabaya location, and situated above a huge shopping centre. The breakfast was OK, the beds were comfortable. Cheap and cheerful for a short stay.
Stayed in June 2024
Reviewed: June 6, 2024
Adrien
Francegot upgraded :)
Stayed in June 2024
Reviewed: April 26, 2024
Maria
GreeceIt would be nice if breakfast was included in all room options.
The staff were incredibly polite and helpful, the room was very clean and comfortable and the breakfast was really good.
Stayed in April 2024
Reviewed: February 10, 2024
Julija
LithuaniaWe got “garden view” room - which was actually window partly to small garden, partly to the gym. It was not possible to leave curtain open without people seing you from the gym.
Good place, comfy room
Stayed in February 2024
Reviewed: December 12, 2023
Boon
MalaysiaSharing lift with the mall but still more than ok for the sake of convenience
Best location. Above the mall.
Stayed in December 2023
Reviewed: October 14, 2023
Niamh
IrelandExtremely clean hotel. Staff were so lovely and helpful, they gave us a free room upgrade! Hotel is situated inside a shopping centre which was good to be close to restaurants and shops. Room was lovely, bed was so comfortable and shower was great!
Stayed in October 2023
Reviewed: August 26, 2023
Hc
MalaysiaExcellent location, good value for money, and wonderful, warm and helpful staff. Breakfast was reasonably priced.
Stayed in August 2023
Reviewed: June 27, 2023
Valeria
United KingdomChildren were running screaming on the corredor. Our room faced the fire stairs.
The shower was very good and powerful. The staff were very nice and professional. Breakfast was good with a lovely view from the restaurant.
Stayed in June 2023
Reviewed: June 25, 2023
Palupi
IndonesiaClean
Clean, easy to access
Stayed in June 2023
Reviewed: May 17, 2023
Imelda
IndonesiaNon
Location, staff, food n restaurant in the same building
Stayed in March 2023
Reviewed: February 10, 2023
Juliana
MalaysiaBreakfast was nice and delicious. Location is very strategic and near to Pasar Turi. The BG Junction Mall also offers variety of shops and restaurant/foods stall.
Stayed in February 2023
Showing 1 - 25
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