Good place nice staff seriously good

Stayed in March 2025

Location-great, near to airport, opposite to krishna ole ole for shopping. Facility-wonderful pool for family. Breakfast-wonderful even for vegetarians. Room- good but bed was very small & not so comfy.

Stayed in March 2025

Nice stay..

Stayed in March 2025

The rooms have zero sound proofing, so you hear every sound coming from the neighboring rooms and hallway (conversations, TV, etc). Apart from a Starbucks, there isn't anything in the area. Even just crossing the street to get to McDonald's was nearly impossible.

The breakfast buffet was probably the best we've had during our time in Indonesia. The pool area was nice, but a bit awkward considering it's right next to the lobby, restaurant/bar, and annoying that they allowed guests to smoke there. It's close to the airport, which is why we chose it (grab/Gojek is far cheaper than the hotels shuttle service). Everything seemed clean and tidy upon check in.

Stayed in March 2025

Great location, friendly staff, clean and comfortable

Stayed in February 2025

The location is good and breakfast was also good. The only drawback is the gym equipment for the treadmill was faulty. Can't use it at all. The 1st night room was very small and there was no fridge. Then there was renovation going on beside my room. The room was dirty with dust and the staff was kind enough to reallocate to another bigger room with a fridge. Overall all good..

Stayed in March 2025

Very clean room and sweet staff - perfect for a night after a long flight.

Stayed in March 2025

good breakfast , excellent service and great location

Stayed in March 2025

Drink prices, breakfast variation would be welcome ! But i was long stay ! Staff attentive !

Loved the welcome from the minute i was collected from airport , east check in and upgrade , pool area lovely in the hotel ! Resturant food good ! But drinks too pricey!! Had a lovely spa treatment !

Stayed in March 2025

The hotel should have aircondition at reception. Intenet was slow.

Good location for people who travel to the airport. Buffet food is ok.

Stayed in February 2025

The aircon is not that called. I wasnt able to sleep properly.

The pool, staffs, foods, spa

Stayed in March 2025

Drink prices could be improved ! Needed transport to go anywhere ! But then i was solo traveller and just great too relax in hotel !

Loved this hotel , everyone so friendly from the minute i was collected from airport till the time i left ! Bar prices could have been more encouraging ! Food was well prepared and tasty ! Pool was fabulous ! Had spa treatment (wonderful)Bar and Resturant staff entertaining !!! Thankyou !

Stayed in March 2025

I received a free room upgrade, so it’s hard to evaluate the price-to-quality ratio. However, my stay at this hotel was fantastic—friendly staff, great housekeeping, delicious food, and a beautiful pool with a terrace. I can confidently recommend it—an excellent place to stay after the airport!

Stayed in March 2025

The breakfast was great. Fantastic variety of cuisines. Staff were excellent and very friendly and helpful

Stayed in January 2025

The hotel breakfast was not to my liking.. not much variety as well..While the room was comfy the shower was not the best..

The room was comfortable and the staff very friendly and helpful.. Location is good being nearby to a lot of shops and tourist areas of Kuta.. overall a good stay

Stayed in March 2025

It was everything we needed. Breakfast was lovely - great choice.

Stayed in February 2025

The main road in the front is so noisy, the roads and areas behind the hotel were dirty with rubbish but again that is nothing to do with the hotel.it is the government responsibility.

The room was clean and comfy. Love the ground floor open restaurant with the swimming pool. Love the included breakfast. The staff are so friendly and helpful.

Stayed in February 2025

I really recommend Crystalkuta. It's not far from the airport, next to the hotel there are two shops with souvenirs. Staff from the hotel was very helpful and kind. They had really wonderful various breakfast! Also you can find different atractions during your stay in hotel - really nice pool, restaurant, karaoke, cooking classes and spa. Some of them are for an additional fee but in my opinion are worth it. Especially I would like to recommend balinese spa and massagist Via. That was wonderful time in spa. Via was very kind and gentle. One of the best massages in my life ☺️ The room and bathroom were clean. One minus in my opinion is bathroom condition - the door really needs replacing, the bathroom needs refreshing. But despite it I rate my stay as successful and worth the price!

Stayed in February 2025

Beautiful hotel and great spacious room . Great food at the restaurant. Karaoke boxes to book . Blossoming garden on the 2nd floor . Amazing staff

Stayed in February 2025

When I arrived I was met by friendly resection staff . In particular Suci . She was very friendly efficient and gir ke checked in quickly despite there being many people wanting to check in that morning. Ready at the Cafe served me chilled orange juice which was spot on as it was a very hot day. Thankyou to Suci and Rendy and all the staff .

Stayed in February 2025

Great hotel, close to airport, fantastic staff, pool was amazing, definitely stay for our 3rd time…

Stayed in February 2025

Old room

The breakfast is good and the pool zone, good location for shopping Center

Stayed in February 2025

Needs alot of work regarding upkeep and maintenance. Very run down rooms which you wouldn’t think soon as you walk into the hotel as the lobby and pool area is much nicer. Wouldn’t suggest staying here for a whole holiday or longer than a few days.

Good location only 10 mins to airport. 10 mins taxi to discovery mall and strip area. It was clean and the lobby pool area looks nice.

Stayed in February 2025

Good place to stay for short time

Stayed in February 2025