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Reviews of Passgo Digital Airport Terminal 3 Soekarno Hatta

The Ultimate Terminal 3 Soekarno Hatta Airport 1st Floor Domestic Arrival Area, 15126 Tangerang, Indonesia

#29 of 83 hotels in Tangerang

Guests' Choice

Review Score

Based on 759 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    9.0

  • Facilities

    7.2

  • Staff

    8.4

  • Value for money

    7.6

  • Free Wifi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 24, 2025

    6.0
    There was a construction in frot of the hotel and had hard time located.
    • Leisure trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night

    The door lock of the bathroom got a stack for a few minutes.

    The USB port didn't work. The bathroom floor was so wet.

    Stayed in January 2025

  • Reviewed: January 17, 2025

    8.0
    Great location & value for money
    • Leisure trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    It did get a little noisy with guest taking early flights

    Location in the terminal is very convenient & good value for money

    Stayed in January 2025

  • Reviewed: January 9, 2025

    7.0
    Loved everything, very cosy space and nice idea but bathrooms were a little bit dirty
    • Leisure trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    My TV didn’t work and the bathrooms were smelly and not very clean. They were clean enough, you can tell it’s cleaned often but the shower drain smells very bad and there were bugs everywhere

    I loved how spacious the room was and it had a good amount of air con

    Stayed in January 2025

  • Reviewed: January 4, 2025

    7.0
    Excellent option for a layover with hot showers.
    • Leisure trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night

    The slepping cubicle hadn't been cleaned properly and the shower rooms weren't recently cleaned.

    Excellent place to spend an 8 hour layover with hot showers.

    Stayed in January 2025

  • Reviewed: December 30, 2024

    8.0
    Great location, comfy stay, and overall very good considering the price and nature of the accom (large shared space)
    • Leisure trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    They need more bathrooms, I went to the toilet at 3am and all of the bathrooms (I think about 6 in total, all combined with showers) were busy and I had to wait a while. Bathrooms do get a bit messy after a while, but to be expected. I was surprised at how many pods yhetr were - more than 80 in the room I think. Surprisingly quiet, except for the lockers which make an annoyingly loud noise whenever they are opened - request a pod away from the lockers.

    Obviously a great location, very comfy lockable pods and separate lockers for bags - any bags that don’t fit can be looked after at reception.

    Stayed in December 2024

  • Reviewed: December 28, 2024

    7.0
    Very convenient for a long layover. Would stay here again!
    • Leisure trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy and fairly dirty bathrooms

    Great price and location in the airport! I like the individual boxes with electricity and AC

    Stayed in December 2024

  • Reviewed: December 28, 2024

    8.0
    Excellent basic accommodation at the airport with lots of hot water in the shower.
    • Leisure trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night

    Not great if you are 183cm tall, I slept diagonally to straighten my legs

    Excellent for being just a bed. Quiet and simple. Fantastic hot shower/ bathroom facilities.

    Stayed in December 2024

  • Reviewed: December 24, 2024

    7.0
    Pods in International Terminal
    • Leisure trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    Sometimes very noisy at night because people arrive or leave the pods in the middle of the night and don't really care that others try to sleep. The price is quite expensive as couple, because both have to sleep in seperated pods althought they are big enough for 2 people.

    Clean, good located in International terminal. I stayed here already several times.

    Stayed in October 2024

  • Reviewed: December 19, 2024

    6.0
    Pleasant
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    The washroom and bathroom is outside the hotel, in the public area

    It is comfy enough for the bed

    Stayed in December 2024

  • Reviewed: November 3, 2024

    8.0
    Very practical to spend a long layover
    • Leisure trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    It gets a bit noisy as travelers get in and out of their rooms. The showers looked different than advertised, you have to cross a hallway to get there and it’s moderately clean.

    Very easy to check-in, the rooms itself are well-equipped with everything you need (charger points, some water, towel), there’s a locker for your bags, it’s very private and for me it was perfect to spend my long layover here!

    Stayed in October 2024

  • Reviewed: October 17, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    Multiple power cuts. Staff could have been a bit nicer. Toilets and showers weren’t very nice

    Great location in the airport. Decent Bed with power sockets

    Stayed in October 2024

  • Reviewed: October 5, 2024

    8.0
    Superb location but needs some improvement
    • Leisure trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom needs improvement. It was a bit dirty and there were some insects. Also run out of tissue. The position of clothes and towel hanger are too high and unreachable! Please fix those.

    Location, inside the airport so no time waste in traffic from/to airport. The capsule is comfortable and secure.

    Stayed in September 2024

  • Reviewed: September 29, 2024

    7.0
    Good for a long layover.
    • Leisure trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    Bathrooms were not clean,

    Very quiet.

    Stayed in September 2024

  • Reviewed: September 23, 2024

    6.0
    Everthing ok no so bad no so good
    • Leisure trip
    • Family with young children
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Stayed in September 2024

  • Reviewed: September 19, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night

    1. There's no socket in the capsule, only USB type A is available. 2. Head set in the capsule is not working. 3. The shower room need more hygiene.

    Stayed in September 2024

  • Reviewed: September 16, 2024

    7.0
    Good for a short transit, but if you want to sleep don't forget to bring your earplugs
    • Business trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    The toilets were so so, it is not quiet because if you can hear other guests.

    Location was great, the pod was clean, staff super friendly and helpful.

    Stayed in September 2024

  • Reviewed: September 14, 2024

    8.0
    Perfect place for morning flight
    • Leisure trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    I smell smokes at restroom

    Location perfect Pod was clean

    Stayed in September 2024

  • Reviewed: September 12, 2024

    7.0
    good.
    • Leisure trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night

    the toilet.

    no further comment is needed. it is close to Airport, well it is in the airport. the toilet condiiton can be improved and make it more clean.

    Stayed in September 2024

  • Reviewed: September 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    Female shower rooms have limited water flow at midnite. No hot water and cannot flush the toilet.

    Good location albeit hard to find first. You need to go beyond Gate 5 then find escalator to 1st Floor. Plenty of restaurant around.

    Stayed in September 2024

  • Reviewed: September 9, 2024

    7.0
    Good
    • Family with young children
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom is running down compared to three years ago. It's all wet and the plastic floor cover for the shower should be replaced a long time ago.

    Location.

    Stayed in September 2024

  • Reviewed: September 8, 2024

    7.0
    Good
    • Family with young children
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    The ladies bathroom wasn't the cleanest, and the bottom of the door had a gap that could be seen through but still good

    The room was very tidy and comfortable

    Stayed in August 2024

  • Reviewed: September 7, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    The toilets were very far from the pods and were also the airport toilets we think? They were also very dirty and smelly.

    Great location, very convenient after getting in late on a long flight. Nice pods and good security with lockers.

    Stayed in September 2024

  • Reviewed: September 6, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    Very tiny, bit difficult to get in or out

    Location,cleanliness,staff

    Stayed in July 2024

  • Reviewed: August 27, 2024

    7.0
    Has everything you need, comfortable and convenient.
    • Leisure trip
    • Solo traveler
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted from a mobile device

    It was a bit difficult to find as there was no signage for it in the airport. Also bring earplugs because it’s a little noisy when people come in and out, which is all the time since people are flying. Also be sure you know which terminal you’re flying out of, because the hotel is in terminal 3, and my flight was out of terminal 2, which was difficult to get to early in the morning because the sky train doesn’t start until 6, and the airport is massive.

    Convenient location, easy 24-hr check-in, comfortable bed.

    Stayed in August 2024

Showing 1 - 25

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