Far from the sea

Variety dish

Stayed in November 2024

Food and drinks expensive

Stayed in October 2024

Window was pointing out to a closed backside corridor

Great Location, friendly staff, good breakfast. Bang for your buck.

Stayed in August 2024

I should pay every time go out from the location , even if I request delivery food from outside. And it very difficult to make trip if you don’t have personal car ,

The staff was very respectful

Stayed in August 2024

The facilities in room and bathroom

The staff

Stayed in July 2024

It is my 2nd time staying at discovery ancol I stayed long time ago when it was new I thought aftert many years they still maintaining the same quality unfortunately the rooms are a bit old the toilet has smell in my kids room there was no view, it was a plane wall only When we requested to change the room we’ve been told that all rooms with the same category has no views

Only the location

Stayed in July 2024

Too many mosquitoes at the rabbit feeding area, poolside and even in the room balcony. Lift is slow moving. Lightings in the room definitely need improvement. Quite dull in the evening. Walls are too thin that I can hear people talking from another room. Questionable on the privacy and security of the rooms as I was surprised to find someone watering the plants outside my room at the balcony. He must’ve climbed over from another room. Definitely not what I expected to see after returning from breakfast. If that is being done easily, imagine if someone were to sneak into the room at night and commit crimes as I have 2 children with me! Balcony door was unable to lock from inside as well.

It was kids friendly. Good playing area, swimming pool and kids zone.

Stayed in May 2024

Its took so much time from operator/receptionist/HK to pick the phone

Stayed in May 2024

The property is very well secure and clean

Stayed in May 2024

Rooms are bit worn, difficult to get non smoking room - although after checking 2 of them we were upgraded by the Manager to a better one without smoke smell. We appreciated the effort

Swimming pool and exceptional restaurant. Breakfast has it all

Stayed in April 2024

Swimming pool is deep only 120 cm. You have to pay for EACH entrance to this area 30.000,- IDR per person…even for taxi! No map of this area available in the hotel.

Hotel is nice and clean. Breakfast is tasty with many possibilities. Free bus for transport in Ancol area (to get some entertainment).

Stayed in March 2024

There was nothing really I could complain about

Nice area but most things around the hotel was closed. Although it was out of season.

Stayed in January 2024

Isolated and there was a charge to get on site. Getting to the place was very difficult through a special entry and taxis were charged. There was a pass code system but it wasn’t explained well and a new pass was required for every entry which was difficult if you didn’t know you exact movements. Also around the facility seems a bit run down post covid, I guess. Not what I was expecting compared to the website on the area.

Nice staff and amazing breakfasts.

Stayed in October 2023

The breakfast options and quality could be improved.

The room was spacious and clean.

Stayed in October 2023

Little bit out of the way, but it's fine if you only need to be in Jakarta for buiness/family

Quite clean, fancy hotel that was reasonable in price

Stayed in August 2023

Towel is a bit smelly. Shower is leaking. Faucet need a bit effort to close.

Location very close to Dufan. Staff are friendly.

Stayed in September 2023

1. Shampoo/shower is not enough for two persons (only provide one small pack) 2. Only provide one door key 3. Only one chair inside the room 4. Only one glass inside the bathroom 5. Book a 90-minutes couple massage in advance but when we arrived there, the therapist said only a 60 minutes massage can be provided coz it clash with another booking

Breakfast has many varieties

Stayed in September 2023

Room furnishings were rather basic and hairdryer was only available via request. You’ll also have to pay 25k everytime you go into the Ancol area where the hotel is located.

Excellent location and the hotel was exceptionally clean with great facilities and a nice lounge/cafe in the lobby. Front desk was extremely helpful and friendly too. They allowed us to check in at 12PM, 3 hours ahead of check-in time. Definitely worth the money!

Stayed in September 2023

peacefull

ambience

Stayed in August 2023

The overall service could be improved. We had couple of unpleasant experience during our stay: 1. When we check in, it's a bit hard to find someone who could help us bringing our lugages from car to hotel lobby (we travel with kids and senior citizen and brought several bags, so any help is highly appreciated) 2. After finally we got a cart to bring our lugage, we checked-in as usual. We gave our lugage tag and room number to the bell boy, and he promised to bring them to our room. We waited for more than one hours in our room, but the lugage never came. My husband then came down to lobby to check. It was by surprise that all of our lugages were getting out of the cart (it was already on the cart before) and being abandoned in the lobby. After complaining, then finally we get it delivered. 3. We requested extra bed and paid for it during check-in. We waited for almost 3 hours and called several times to receptionist, but the extra bed was not coming. Only after getting downstairs to lobby to complaint, then the extra bed finally came. 4. The lobby and public facilities are great, but the room is relatively old. There was a lot of stain on the wall and on the carpet. The hallway to the room was a bit smelly also. The bath room is spacious but mouldy on some spots including the bathroom sink. 5. The curtain has no vitrage, which is quite unusual for 4 star hotel. Room lighting (both natural light or electrical) is low, which make it quite gloomy. 6. When we went for breakfast, we were asked to pay for extra person (7 y.o. kid). It is normal and we don't mind at all. There were 4 of us, while the breakfast was for 3 person (with extra bed). We were asked to pay full price (IDR 220k) for the kid.I decided to pay after breakfast. When I queued after breakfast for paying, a family in front of me has 10 y.o. kid and asked to pay IDR 108k. I'm wondering why earlier I was asked to pay higher for smaller kid?

This hotel has a very nice and modern lobby. The swimming pool and kids club are big and awesome. Room is spacious, bed is comfortable. Location is great, just next to Dufan. We stayed during holiday season, so there were a lot of guests, but the parking lot are spacious, it's still easy to find space to park our car.

Stayed in July 2023

One thing dissapointed me that we were stayingat Ancol area. Thought that the hotels inside there is giving the guest the Ancol pass. Like how it use to be back then. But instead they said they wont give the pass because i book the room from Booking.com So if you are planning to get in and out from Ancol, i suggest book the room directly to their website. I didn't get why the TV was so small for that size of room. The next room have bigger tv. Ac was hot in the middle of the night. I had connecting room and the other room also very hot. Ac always stopping and you have to turn it back on all the time. Bathroom was also fallen apart. Water pressure was ridicilously slow. The sink knob fell out. The lighting was to dark for bathroom. I will not go back to this hotel.

The lobby is very nice and clean. And i choose this hotel because i was visiting Dufan so it's very convinient. The kids also enjoy the pool.

Stayed in June 2023

Lift

Food

Stayed in April 2023

There was no view from the room. Asked for a change since we checked in and asked for change quite early so there should be more room. The room looked old and not clean. The breakfast were quite limited and tasted just okay. Really hoping for more. We expected overpriced food but the quality was very disappointing and not hotel level at all.

Nothing in particular. The lobby looked nice though.

Stayed in May 2023

Breakfast taste and variety

Location is good

Stayed in April 2023