Jl. Raya Andong No. 88, 80571 Ubud, Indonesia
#163 of 421 hotels in Ubud
Guests' ChoiceBased on 493 hotel reviews
8.8Cleanliness
9.0
Comfort
9.1
Location
8.6
Facilities
8.8
Staff
9.4
Value for money
8.6
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 22, 2023
Abdel-rahman
United Arab EmiratesMy room was lower level and very dark , no light coming in
The staff were very friendly and hospitable. I liked the food at the restaurant
Stayed in July 2023
Reviewed: July 10, 2023
Rudy
SingaporeRoom and the location.
Stayed in July 2023
Reviewed: July 8, 2023
Diba
NetherlandsThe pool is very cold. It would be better to warm the pool, especially for kids. We could not swim even on sunny days.
Nice breakfast. Hotel looks nice and the rooms are clean.
Stayed in July 2023
Reviewed: July 4, 2023
Dana
Romania-
Everything. The room was great, the bed was comfy and the breakfast was amazing. They even had gluten-free options for breakfast
Stayed in June 2023
Reviewed: July 3, 2023
Kimberly
NetherlandsAt breakfast is very crowded and to maintain order the staff can act a bit stricter against the guests who want to sit at tables that are already taken.
Very nice and friendly staff. Clean rooms.
Stayed in July 2023
Reviewed: June 30, 2023
Mahmut
TurkeyThe hotel is a little outside the center and provides shuttle service to Ubud center every 2 hours. Since it is a standard hotel concept, you are exposed to a lot of noise. You are likely to experience a lot of sound problems, especially because of some families with children or disrespectful people. For a calm and quiet Bali dream, a more locally authentic villa can be preferred. because after paying so much, you think you deserve at least a quiet balinese holiday.
All praises go to the staff 👏🏻 the hotel is very nice, clean and the employees are incredibly friendly. When we talked to the hotel chef for halal food options, they said that chicken and meat are halal, and they cook pork separately in different pans. this is really a great opportunity for ubud. because there is not much halal food available in ubud
Stayed in June 2023
Reviewed: June 27, 2023
Dumebi
United StatesNothing
The staff were incredible! The environment/scenery was healing and just what I needed.
Stayed in April 2023
Reviewed: June 25, 2023
Yang
SingaporeNothing
Breakfast was good but kind of food was little bit simple.
Stayed in June 2023
Reviewed: June 23, 2023
Fatmé
United Arab EmiratesThe noises I heard from the room, I couldn’t sleep at all because of rooster noises and noises from other rooms
The room is super clean, the staff is so friendly and helpful
Stayed in June 2023
Reviewed: June 22, 2023
Wai
Hong KongBreakfast could use slightly more variety in coffee option Quality of food at breakfast is just ok and breakfast gets crowded fast Cockroach in the room - they tried to rectify but I guess they are unavoidable
Quiet location but easy car distance (10min) from Ubud town Swimming pool area is half shaded half under sun in June so was nice and breezy in shade Restaurant has a roomy area with good view of the pool Staff are friendly
Stayed in June 2023
Reviewed: June 20, 2023
Umam
IndonesiaGreat place to stay.
Stayed in June 2023
Reviewed: June 10, 2023
Elena
UkraineNothing! I’ve stayed there almost a month and loved everything about that hotel.
It’s fresh, new and has really nice rooms.
Stayed in April 2023
Reviewed: May 29, 2023
Yi-chi
SingaporeView from first floor was not so nice and first floor was a bit far from hotel entrance
Vibe is chill, great location, staff is friendly and polite
Stayed in May 2023
Reviewed: May 28, 2023
Vina
Singaporeno set promotion/discount for laundry service
bed in the deluxe king room was exceptionally large and comfortable, and staff kindly provided more down and feather pillows when requested
Stayed in May 2023
Reviewed: May 18, 2023
Lisa
AustraliaI absolutely loved my stay. I was super comfortable and clean. I would highly recommend it to anyone. The pools were quiet and everyone was so friendly and nice. I would highly recommend.
Stayed in May 2023
Reviewed: May 7, 2023
Ajay
IndiaPoor Menu options in Food. especially for Indian eaters, we expect more Menu.
good Staff and decent property.
Stayed in May 2023
Reviewed: May 5, 2023
Heather
United Stateslocation wasn’t amazing but was easy to take a taxi to other locations
very nice design/ building and grounds
Stayed in May 2023
Reviewed: May 5, 2023
Tiffany
United StatesThe property was beautiful and well-maintained. Well worth the money, a very reasonable rate, I got what I paid for and more. The floating breakfast was delicious and enjoyable, the staff was very nice. I have no complaints about my experience.
Stayed in April 2023
Reviewed: May 1, 2023
Anabelle
Mauritiusthe room and the breakfast are amazing
Stayed in May 2023
Reviewed: April 28, 2023
Nurindra
IndonesiaLocation; if you want to be at the heart of Ubud, this hotel may not be for you. But, if you want to on the quiet side of the area, then this hotel location would be perfect
Great value hotel in Ubud. Has all the modern hotel facilities that you may need. Staffs are very helpful, especially when they attend to my lost and found after checking out.
Stayed in April 2023
Reviewed: April 15, 2023
Sandeep
United Kingdomnothing
quiet location and quiet through the day allowed us to relax without it being too crowded or noisy
Stayed in April 2023
Reviewed: April 15, 2023
Rose
United Kingdomnothing all was good
the hotel was lovely and quiet. great for families. the staff were amazing with the children and there were plenty for them to do. we did the sunset walk around the local rice fields that was a highlight. daily run shuttle to Ubud centre was also a bonus.
Stayed in April 2023
Reviewed: April 14, 2023
Sachit
IndiaGood and hygienic rooms. The Hotel is places near the ubud market and monkey forest. Breakfast has limited veg / vegan options. Spa is short staffed, hence could not avail services.
Stayed in March 2023
Reviewed: April 11, 2023
Luke
VietnamRooms and staff were great. Sunset walk and shuttle bus was good. (Make sure you book in advance)
Stayed in April 2023
Reviewed: April 10, 2023
Yeung
LaosThe hotel is well-furnished. All staff are professional and welcoming. View from balcony and platform is amazing.
Stayed in April 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content