Reviews of Sans Hotel Empress Simpang Lima This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Jl. Taman Seroja Timur II, Karangkidul, Kec. Semarang Tengah, Jawa Tengah, Indonesia, 50241 Semarang, Indonesia
#17 of 105 hotels in Semarang
Guests' ChoiceReview Score
Based on 63 hotel reviews
7.8Score breakdown
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Cleanliness
8.7
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Comfort
8.3
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Location
8.5
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Facilities
7.7
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Staff
9.1
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Value for money
8.8
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Free Wifi
6.2
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Showing 1 - 25
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Reviewed: January 23, 2025
Bekti
Australia3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 3 nights
- • Submitted from a mobile device
Most western people are used to dry toilet floor or seperated toilet from shower so would love to get more bath mat to dry our feet and avoid accident involving children due to slippery bathroom floor.
Family room is spacious with proper queen bed, quite comfortable to sleep and less noise from the road nearby.
Stayed in January 2025
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Reviewed: November 10, 2024
Joao
Sweden79 Reviews5 helpful votes8.0“Nice place to stay. Good value for money.”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 2 nights
- • Submitted from a mobile device
Clean and spacious room Convenient location. Good value.
Stayed in November 2024
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Reviewed: October 4, 2024
Marcus
Finland33 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Towels were smelly.
Very quiet inside the hotel. Walking distance from Ciputra mall and Simpang Lima square.
Stayed in September 2024
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Reviewed: November 29, 2023
Rizaldi
Indonesia5 Reviews1 helpful vote8.0Very Good- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
No elevator, ac directly to bed
Spacious space. Great location
Stayed in November 2023
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Reviewed: August 13, 2023
Naomi
Netherlands3 Reviews8.0“Very comfortable. They helped me with everything.”- • Leisure trip
- • Solo traveler
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
There’s no machine with free boiling and cold water. But you can have tea and cold water if you ask.
It was very clean and they took care of me while I was sick. Very kind people.
Stayed in August 2023
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Reviewed: August 9, 2023
Nainggolan
Indonesia1 review9.0Wonderful- • Leisure trip
- • Solo traveler
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
No window view
Cleanliness, hospitality, strategic location
Stayed in August 2023
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Reviewed: July 19, 2023
Wouter
Belgium5 Reviews7.0“Cosy and friendly”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Coffee
It served its purpose, room was good for the price. Clean and spacious enough. Staff was very friendly. Only the coffee during breakfast was weird. Hot water poured over ground coffee beans. It’s just not drinkable. Maybe we’re not used to this as Europeans
Stayed in July 2023
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Reviewed: June 25, 2023
Herwiyanti
Indonesia6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Bathroom
Location
Stayed in June 2023
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Reviewed: June 22, 2023
Rizqi
Indonesia4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 2 nights
- • Submitted from a mobile device
Staff didn't clean my room
Price, location, food
Stayed in June 2023
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Reviewed: May 6, 2023
Derek
Ireland20 Reviews6 helpful votes8.0“Avoid using the room near reception”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 4 nights
Main drawback was the room I was given was right beside the reception. People were in that area and talking right through until about midnight each night, folks used the front door off reception as a smoking area and then grouped on seats inside to chat... further to that, staff were working in the area from as early as 6am the following morning performing housekeeping and cleaning/laundry activities while also checking people out... I likened it to trying to sleep in a shopping centre when discussing the inconvenience with my wife. Recommend that you put a door between the reception and the hallway leading to the rooms or don't put guests in that room - it is too noisy. All that said, I think it I had have been put in a different room where I didn't have to listen to all this noise, I'd have been pretty content with my stay here.
Clean, centrally-located, friendly staff - I may have had a higher rating for this hotel if I was given a different room - further detail below.
Stayed in April 2023
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Reviewed: April 26, 2023
E
New Zealand4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
No lift in the building.
Prime location, friendly staff, and clean room. Best value vs budget for family leisure.
Stayed in April 2023
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Reviewed: March 7, 2023
Gautham
Indonesia25 Reviews11 helpful votes8.0Very Good- • Family with young children
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Room service can be made available during nights.
no frill and very simple.
Stayed in December 2022
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Reviewed: December 24, 2022
Ella
Indonesia7 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
No coffee or tea in the rooms
Clean rooms
Stayed in December 2022
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Reviewed: December 24, 2022
Ella
Indonesia7 Reviews1 helpful vote8.0“Great rooms and location”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Although, the staff in the receptionist wasn't very friendly and welcomed me weirdly. Probably because there was an issue with the breakfast which I actually paid. They finally gave free brekafast as I reserved. They didnt make a big deal out of it. So overall, it was good though. 🙂
The rooms were big and spacious. Also, the location is very strategic, near to malls and mart just a few blocks away. The price was also great for family rooms.
Stayed in December 2022
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Reviewed: October 8, 2022
Sandra
Canada19 Reviews2 helpful votes8.0“Great location awesome staff”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
The mo didn't quite get to the edge of the walls in the bathroom, but again, clean comparably.
Very clean especially compared to others. Great location set back from main road and 5 minutes walk from by mall. Coffee house was wonderful.
Stayed in October 2022
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Reviewed: September 13, 2022
Valentina
Italy18 Reviews1 helpful vote8.8Excellent- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Very friendly and helpful staff. Big double room. Perfect location.
Stayed in September 2022
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Reviewed: July 26, 2022
Lightsleeper101
New Zealand38 Reviews4 helpful votes7.0“Ok stay”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 1 night
- • Submitted from a mobile device
AC is not particularly cold. Check in process convoluted.
Clean place in a good location.
Stayed in July 2022
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Reviewed: July 11, 2022
Erlie
Indonesia5 Reviews2 helpful votes8.0“No elevator”- • Leisure trip
- • Family with young children
- • Economy Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Me and my parents got the room at the third floor. Very sad there's No elevator 😢 The parking area is not enough, need to walk a little bit far. The Wifi is bad.
The room is good, clean and comfy
Stayed in July 2022
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Reviewed: July 8, 2022
Siska
Indonesia17 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
its clean and worth the price
Stayed in July 2022
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Reviewed: July 2, 2022
Rio
Indonesia9 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Slow internet connection
Stayed in July 2022
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Reviewed: July 1, 2022
Magdalena
Indonesia18 Reviews8.0Very Good- • Business trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Super clean. Staffs are helpful and friendly.
Stayed in July 2022
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Reviewed: November 1, 2024
Amy
United Kingdom21 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 2 nights
- • Submitted from a mobile device
Everything was very clean, staff where very helpful! We liked the location, many shops close by
Stayed in October 2024
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Reviewed: November 18, 2023
Tw
United Kingdom24 Reviews6 helpful votes4.0“Meh”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
We booked two rooms per booking.com’s recommendation for our family of 5. But when we arrived there were only two double beds. ( not enough for our family) the hotel insisted on charging us extra for an extra bed. ( not a bed, but simply a mattress thrown on the floor, which we then had to make up ourselves) We were very frustrated by booking.com’s suggesting that this would be sufficient beds for us, and by the hotel insisting on extra payment.
Stayed in November 2023
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Reviewed: October 9, 2022
Sandra
Canada19 Reviews2 helpful votes10“The perfect choice”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Wonderful staff who made every effort. The rooms are not large but clean and bright with comfortable beds. Location is perfect, close to mall and the park that lights up at night. Great a/c, great wifi. No fridges in rooms but I used their fridge. Comfortable soft linens, warm shower. Yummy coffee and breakfast included from cafe across the lane. I can't say enough great things about this place!
Stayed in October 2022
Showing 1 - 25
