The air conditioners was a bit leaky

Location was fantastic and staff were very friendly and accommodating

Stayed in February 2025

The Friendly staff were great! Very helpful if you required anything

Stayed in March 2025

Our room was close to the pool bar and restaurant and was very noisy, not from people enjoying themselves but the loud music that they played. Starting at 7am with the breakfast music which woke us up each day - there is no need for it to be so loud. Then in the evening one night we wanted a drink at the pool bar after 9pm but they said that they were closing. Every night after that the music was still up loud after 9pm (for an hour or 2) even if there was no hotel guests at the pool. The only real access to the bar is via the pool - very weird setup.

We liked our proximity to the pool, restaurant etc. The staff were friendly.

Stayed in March 2025

The rooms are dirty pillows smelt like dirty hair and they forget to fill the soap up when cleaning the rooms so had to keep asking . One very annoying thing is they blare music at 7am so it’s hard to relax or have a sleep in .

The pool area and staff are amazing

Stayed in March 2025

No lifts so had to walk up 3 levels of stairs all the time, but for the price you pay we’d happily do it again.

The staff were fantastic and so attentive. The pool and bar area was great. The location was perfect for us, so easy to get a bike or car to anywhere and close to shops and beach.

Stayed in March 2025

Poor house cleaning staff. Completely missed our too staying ' they didn't have a key to gain access'

Not a lot

Stayed in February 2025

The pool at night 10pm ang the staff still serving alcohol

Friendly staff

Stayed in March 2025

Rude comments from men in the super creepy lane, I need up getting a bike back so I didn’t have to walk it by myself after dark

Cute hotel, lovely staff, I spent the night here very unwell and staff were super sweet and helpful arranging late checkout. Recommend this hotel for social time in the pool and great location. Don’t recommend for anyone with mobility issues. There are lots of steps.

Stayed in February 2025

Hotel undergoing renovations / updating facilities at the time I was there so at times extremely dusty and noisy.

Location good, pool good, I was a little disappointed with my room, tv didn’t work, cupboard door hanging off, which I did tell staff about.

Stayed in February 2025

The bed wasn’t the comfiest, a bit hard. The pillows were good though.

The pool area and all the greenery was beautiful! I loved being in a room so close to the pool.

Stayed in February 2025

Nothing

Nice gardens and lovely staff great location

Stayed in February 2025

Air con kept failing but staff quick to try and fix. They did have to fix a few times but was fine

Locations n excellent, short walk to most places. Accom staff were so lovely and amenities clean tidy yet dated but definitely value for money

Stayed in February 2025

The location was great, close to airport and some shopping/massage.

Stayed in February 2025

There was a domestic situation that was disturbing the entire hotel and the cleaning staff stood there doing nothing until I walked up to him and asked him to do something about it, then he proceeded to loop in the rest of the staff and call security but the hotel room door was open and it was very loud I could hear it 2 doors down. The cleaner was in the hallway one door down.

The bartender Chris was lovely and even when not in the bar he made sure we were looked after and seen to.

Stayed in February 2025

A lot of fairly constant noise due to renovations. Balinese music played every morning, beautiful but far too loud. Kettle had to be boiled in the bathroom which really is no big deal. Frontage not so appealing down a laneway however I am sure this will be renovated at some stage also. Prices for just after xmas period this year almost three times the rate I received for 2024 same time. At this increased price, would go elsewhere. Four sunlounges only.

Definitely exceeded our expectations! Bedroom very comfortable with balcony overlooking pool. Staff all lovely. Breakfast average but we normally went out. Absolutely fabulous location very close to beach and Garlic Lane. Booked at a great rate so better than what we were expecting.

Stayed in January 2025

The breakfast buffet was average, there was bugs in the muffins and fruit

Location

Stayed in December 2024

Linen was disgusting and was very noisy as they were doing renovations. Breakfast could be varied from day to day, quite limited choice

Location and friendly staff

Stayed in January 2025

Wifi dropped out when in your room, had to sit on the balcony to have consistent connection, however this was quite pleasant being disconnected sometimes! Unfortunately during my stay they were renovating the property so it was noisy during the day and limited breakfast available. The walk up the lane was a bit concerning on my own at night. If the lights extended a bit further it would be better.

Great location, amazing staff, pool and pool bar are very enjoyable. Rooms are in the process of being renovated, mine was older style but still very clean and comfortable and the aircon was exceptional!

Stayed in January 2025

They were do renovations during the day not great when on holiday

The staff the pool was always clean and as were the gardens excellent location 2 min walk to beach and shops

Stayed in December 2024

There was a large amount of renovations happening which affected the overall feel of the property but I’m sure it will be fantastic once completed

Great hidden little gem right in Legian

Stayed in December 2024

The shower temperature and some stained linen.

We picked this accomodation specifically for the price and the proximity to the airport. Following a delayed and late arrival, staff were still available to complete check-in and assisted with moving our luggage to our room. The pool looked lovely and the balcony view was nice. The room itself was fine, some unclean linen and the shower didn’t run hot but it was a comfortable bed.

Stayed in December 2024

No hot water

Stayed in December 2024

No room service, staff knowledge of English could be better. We weren't always advised when our "Grab" food deliveries arrived at reception.

Staff friendly, great location, quiet

Stayed in December 2024

I think you need to put hand rails over the bath as my friends all had a problem with the shower over the bath, it is very slippery to climb over the bath particularly when you are all over 70 years old.

Stayed in November 2024