Old building, not so comfortable for me, some facilities need to be repaired

Stafnya ramah dan pelayanan cepat

Stayed in November 2024

Location

Clean, nice coffee smell in the room, excellent breakfast

Stayed in July 2024

Excellent service, respect of the staff, quality time

Stayed in January 2024

Night club,

breakfast was excellent ,there are many variables which suit for multinationals.

Stayed in June 2023

need to be renewed the interior

the location

Stayed in July 2022

Bad smell Not too clean

Close to the highway

Stayed in July 2022

the breakfast should be better for this 4 stars hotel. the toaster was broken, but the helpful staff help us quickly. the salad didnt fresh so we couldn't enjoy the salad.

i love the room, the bed, and the infinity pool. On the ground floor there is a playground so we can play with our kids there and it just cost 30k per kid for 3 hours including companion. the staffs are helpful and fast response.

Stayed in April 2022

Room is old and dirty, door are not secure, very noisy at night (top floor is club)

Staff are good

Stayed in January 2025

The little fridge was rather a freezer I kept some fruits and they froze.

The wifi in the room was very good, bed confortable and breakfast buffet great.

Stayed in January 2025

It’s been a long time since I had such a bad hotel experience! Read these words and compare carefully with comments from other guests who have visited this hotel in the last two years. You’ll see that the issues have been pointed out time and time again and management says they will be addressed but as you can see from the guest comments they aren’t! I had booked a double and a junior suite for our family of five and my mother in law. The rooms were on the sixth floor. Further down in the building (2nd floor?) there’s a bar/nightclub that plays extremely loud music with a heavy base you can feel in your bed (!) until 2am. Impossible to sleep! I spoke to two different receptionists and the duty manager during the night without improvement. I was told the bar is not run by the hotel but by an external tenant. I paid to get a night’s sleep ahead of an early morning flight but didn’t sleep at all ( we had to get up at 4am). Unfortunately the noice is not the only problem with this four star hotel (I seriously wonder how they got the stars!). There were two issues with transportation to the airport, two issues with the extra bed we ordered for our son, the carpet in the corridor was very filthy, two of the frames around the light switches close to the bed fell off when I turned off the light (fortunately nobody got electricuted!) and the hotel doesn’t answer communication through the Booking.com app. This was an experience we are not likely to forget!

I’m afraid I can’t think of anything positive to say!

Stayed in July 2024

The bed is not clean, the room smells dirty, and the pillows are all yellow

The hotel is dirty and the staff are not treated well

Stayed in July 2024

Old and dirty

Dirty all area

Stayed in June 2024

Stayed 3 nights, after first night listening to motorbikes on the street I got a room facing away from the street. Unfortunately that room was under the hotel bar and I was listening to music until 2.30 AM. I got offered a new room, facing the street, but after they told there was not going to be live music my last night there, I stayed in the room. Try music stopped 00.30 AM my last night.

Stayed in February 2024

I love staying here, room was comfort and skypool was amazing, especially when you have the swim session around sunset hour. It will be great if you are staying at the pool till night and the city lights was perfect.

Stayed in June 2023

Internet in room was working random , hotel on booking looks much much better than in reality , very noise, employs very friendly.

Stayed in October 2022

Everything is fit the budget, but AC in the hotel and the room seem to be upgraded.

Stayed in August 2022

If you want to sleep before 3.00 AM you better not book this hotel. On the 2nd floor of this hotel there is a club which is open until 3.00 AM of which the music resonates all the way to the 7nd floor. Luckily our kids slept well, but we could not until the music stopped. Rooms do not some maintenance and cleaning. Airco in junior suite was not working, mold present in the shower/bad. Shower curtain fell down. Tv not working properly. overall it looks nice on the outside but it’s a very disappointing stay.

Room size and amenities. Friendly personnel. Club very close by. Swimming pool and breakfast location on the roof are great.

Stayed in August 2022

I love the hotel (indonesian) hospitality.. i love the infinity pool with the superb view.. i love the food..

Stayed in July 2022

AC consider not working Toilet did not flush Noisy discotique nearby very loud even inside the room

Stayed in June 2022

Good night

Stayed in June 2022

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in June 2024