All perfect!! The only thing that I miss it’s a curtain on the shower - because it’s a mess to shower on the bath without that- beside that detail everything was amazing!

Stayed in March 2025

The location is very good, it is next to a lot of restaurants and the monkey forest. The staff was totally nice.

Stayed in March 2025

The level of noise on the first night. I was also unwell so that didn’t help. Bed was a little too firm/hard.

Close proximity to monkey forest, restaurants and shops

Stayed in March 2025

Nothing of any significance.

We stayed in one of the ground floor rooms which have their own walkway into the pool. The pool is lovely - as it the area surrounding it. The gardens are maintained daily. Our room was large and well-equipped and the bathroom had a large hot tub. The hotel staff were friendly and helpful, serving food from the restaurant out front to people sat around the pool. We certainly enjoyed out stay.

Stayed in January 2025

I didnt love the beds and the cleanliness, wasn't a bad choice for the value though.

The staff was really nice!

Stayed in February 2025

Honestly, i didn't like the mould in the shower. It was a bit difficult to sleep as i would often have to use my asthma inhaler to treat my shortness of brrath and wheezing throughout the night due to the strong, mouldy smell. I also didn't like the fact it took so long for the shower water to drain. The toilet seat needed to be readjusted as it wasn't centered to the toilet bowl. In addition, didn't like the thin walls - could hear other guests showering, using the blow dryer etc. And we often didn't get housekeeping which we were suppose to get everyday during our stay. I whatsapped the grand sehati team saying we needed more toilet paper and towels as we had only half a roll left and one towel, however they said they had just stocked up our rooms during our housekeeping, which was in fact not true as the bathroom was in the exact same state it was before we left to eat out. We noticed we only got housekeeping when we started tipping staff for small things such as requesting for toilet paper, a blow dryer, and room service delivery. So yeah, if you want a superb experience here, I recommend just keep tipping staff and they will look after you 100% because as the other reviews have mentioned staff don't get paid well here at all, which I don't blame them for their inconsistent housekeeping. So tip them every now and then and you will be in good hands.

Staff are so friendly and nice. The reception staff would always stand up and greet us everytime we would leave, or come back. Same with the housekeeping staff, always greeted us whenever they would see us. It was raining heavily and flooding at one point and the lovely receptionist offered us to use an umbrella. So kind. I also had issues with my suitcase zipper and needed help. Two of the housekeeping boys came to the rescue and fixed my suitcase with pliers in about 2 minutes (yes, i tipped them :) ). And right before chreking out my suitcase zipper came apart again, and the same young man came to the rescue to fix it which i am very grateful for because i was stressed out. The staff here are so wonderful. And they message you back on whatsapp so quickly.

Stayed in January 2025

Bad smell in the room, bad wi-fi

Everything was clean, staff was very friendly. Good location.

Stayed in February 2025

The pool access rooms are great

Stayed in January 2025

The room was cleaned however there were several ants in the room

It’s very close to everything you need. Staff very friendly and helpful. Pool is clean and the spa was a nice extra touch

Stayed in February 2025

The wifi connection in my room only worked at certain spots in certain times, so I had to use my own data most of the time. Instead of trying to fix the issue I was asked to use the lobby for wifi instead which is a shame

Beautiful pool area and great central location

Stayed in January 2025

Some rooms not so good. The pool rooms were quite nice.

Location

Stayed in January 2025

Great location. The room was lovely and friendly staff.

Stayed in December 2024

the wifi was terrible from my room, and my phone couldn't get service either so i couldn't even connect to the whatsapp provided by reception to ask for help. there was mould/stains on the bedroom ceiling.

the location was fantastic, walking distance to so many restaurants and only a 7 minute walk to yoga barn. it was attached to a cafe and i only tried the mie goreng there and it was good. staff was very friendly. the room was large and had all the necessities, i had a very comfortable stay.

Stayed in January 2025

Great location walking distance to monkey forest and restaurants. Excellent staff

Stayed in December 2024

the bathroom did not feel clean. windows were also covered with cardboard. water heater did not work one night but it was immediately fixed the next morning.

location is excellent

Stayed in December 2024

The spa treatments were never available as it only had one staff member. Internet was patchy. TV did not work at all but a new TV was placed in room when we notified reception.

Big room, lovely bath, good balcony with nice pool view. Restaurant on site was nice, especially at night time. Restaurant staff were lovely and handed in a bag to reception that we accidentally left at the table.

Stayed in December 2024

The bathroom needs some work. The poor lighting meant that I had to put the lamp in the room over the sink so I could take out and clean my contact lenses and shave. The room is also quite dark. The overall lighting and fixtures in the bathroom need to be improved. That's the only thing we didn't like.

The staff is excellent, always with a smile and ready to serve us with the greatest enthusiasm. The restaurant is also very good, both the food and the service. The hotel is located in a very central area with easy access to the center, the shops and the monkey forest.

Stayed in December 2024

The staff is incredibly kind and give amazing service. They have an affordable and delicious traditional breakfast of gado gado. Easily accessible from shopping area but most rooms are away from the loud street. The one that was not had much charm.

Stayed in December 2024

Great location next to yoga barn. The nicest most amazing staff. Great massages and spa services

Stayed in November 2024

The shower head was a small jet. The bathroom door creaked.

Stayed in December 2024

Loved this hotel, amazing staff

Stayed in November 2024

Staff were amazing. The spa was great, good manicure and great massage.

Stayed in November 2024

Wifi was spotty at times. Very little water pressure for a shower. No hand towels or face cloths provided.

Best deal in Ubud. Excellent location for easy walking and yet nice and quiet.

Stayed in November 2024

There's not much to complain about as we were out most of the day.

The location was amazing. Was not too busy but also not too quiet. We walked the streets at night, and markets and shops were close to the hotel. It's not very big or fancy but perfect for our 3 night stay in Ubud. Not forgetting the spa, the massages were amazing! They also offer tours, you just have to ask at reception.

Stayed in October 2024