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  5. Reviews of Gusde Tranquil Villas by EPS

Reviews of Gusde Tranquil Villas by EPS This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jalan Ambawati Banjar Kumbuh, 80571 Ubud, Indonesia

#376 of 422 hotels in Ubud

Guests' Choice

Review Score

Based on 102 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.8

  • Location

    7.8

  • Facilities

    7.6

  • Staff

    8.8

  • Value for money

    7.8

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 19, 2025

    7.0
    Good place to stay, pretty and nice staff
    • Leisure trip
    • Couple
    • Shocking Deal at Deluxe Pool View
    • Stayed 8 nights
    • Submitted from a mobile device

    Internet is not very strong and we had lots of issues with it.

    Beautiful property is full of jungle and nice pools and nice villas, it is certainly a pretty place to stay Good AC Good pools Good food (very limited options)

    Stayed in January 2025

  • Reviewed: January 7, 2025

    7.0
    It was pleasant and had good service.
    • Leisure trip
    • Couple
    • Luxury Two Bedroom Private Pool Villa with Free Benefit
    • Stayed 3 nights
    • Submitted from a mobile device

    It smelt a little damp.

    The view and location.

    Stayed in December 2024

  • Reviewed: October 9, 2024

    7.0
    Good service, peaceful location away from the busy traffic of Ubud
    • Leisure trip
    • Solo traveler
    • Junior Suite with Pool View
    • Stayed 2 nights

    Cleanliness of room needed improvement, particularly in the bathroom where the bath surface was peeling. The broken window with cracks needed repair.

    The incredibly spacious room was set in a beautiful and peaceful location overlooking the pool in a lovely Bali style with readily available services. The restaurant was cosy with good food and drinks. There are many steps to the room but staff ready and willing to help with baggage.

    Stayed in July 2024

  • Reviewed: October 5, 2024

    8.0
    Great staff, amazing location!
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower area was a big big problem. We stayed at Dewi 02 suite, the shower area was way too small for an average person to fit in also every time you shower the bathroom used to get choked.

    Loved the location, staff and the way it was designed keeping the privacy in mind. The aesthetics were too good

    Stayed in October 2024

  • Reviewed: September 24, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two- Bedroom Private Pool Villa with Free Benefit
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were part of a bigger house which we were not expecting.

    Breakfast was great and the location was also good.

    Stayed in September 2024

  • Reviewed: July 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    To reach out room we had to walk too much and also during night to reach our room we feel little scary as it was a narrow ally

    We liked our room with the bathtub very much plus we liked that they fulfilled our request of decorating the room with petals ( as we were on our honeymoon). Also we liked the swimming pool.

    Stayed in July 2024

  • Reviewed: July 17, 2024

    8.0
    Relaxing stay.
    • Leisure trip
    • Family with young children
    • Two- Bedroom Private Pool Villa with Free Benefit
    • Stayed 4 nights
    • Submitted from a mobile device

    Water pressure in shower and toilet was not always working.

    Quite area close to Ubud city centre. Amazing small restaurants around. Villas was basic but comfortable

    Stayed in July 2024

  • Reviewed: July 2, 2024

    8.0
    Great chilled 3 night stay, with great staff
    • Leisure trip
    • Family with young children
    • Junior Suite with Pool View
    • Stayed 3 nights

    lovely rooms, good on-site restaurant and nice to be just outside the hussle and bussle of UBUD

    Stayed in June 2024

  • Reviewed: June 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Shocking Deal at Deluxe Pool View
    • Stayed 16 nights
    • Submitted from a mobile device

    Food was so so.

    The second room was nice and confotable

    Stayed in June 2024

  • Reviewed: June 16, 2024

    7.0
    Enjoyed our stay but could of been better.
    • Leisure trip
    • Couple
    • Shocking Deal at Deluxe Pool View
    • Stayed 8 nights

    Had to chase up staff for towels and bath mats and hand towels,they seem to run out all the time.The towels need up dating some had holes in them.

    The staff were lovely.

    Stayed in June 2024

  • Reviewed: June 6, 2024

    8.0
    Oases near busy Ubud
    • Business trip
    • Family with young children
    • Junior Suite with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Our friends had their own villa with pool and sadly it wasn't maintained well and the water was yellow. But the other three pools were nice and blue so everyone enjoyed themselves in the end

    Very nice and quiet area. Lovely restaurant. Loved the fact we could take the bicycles for a ride. A real oases and we'll definitely come back . Thank you for everything

    Stayed in June 2024

  • Reviewed: May 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Shocking Deal at Deluxe Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Poorly cleaned

    Friendly, attentive staff. Comfortable bed. Convenient, quiet location near cafes.

    Stayed in May 2024

  • Reviewed: May 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Luxury Two Bedroom Private Pool Villa with Free Benefit
    • Stayed 4 nights
    • Submitted from a mobile device

    Property is quite old need to repair and insects are everywhere and lizard and villa have 2 rooms one very big and other one is small ac cooling is not good

    Staff is superb always smiling very helpful

    Stayed in May 2024

  • Reviewed: March 5, 2024

    7.0
    We hay a good stay but it is very disappointing when you expect a lot of things that you read in the description of the
    • Leisure trip
    • Group
    • Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There was a construction going on, and many of the things that booking describes about the property or included services were not true

    The rooms were ok

    Stayed in February 2024

  • Reviewed: February 4, 2024

    8.0
    Unique holiday setting, Value for price..!
    • Leisure trip
    • Family with young children
    • Luxury Two Bedroom Private Pool Villa with Free Benefit
    • Stayed 5 nights
    • Submitted from a mobile device

    >Room lightings are pòor, warm lights only and some not working... > Master Bathroom bathtub didnt had adequate quantity of hot water supply, thus couldnt use much... > Kitchen facility not adequate , no microve oven, also utencils/pans not in mint condition for making a quick fast food...

    >Villa Location within natural setting, > Unique internal ID and configuration, > Pool facilty > Outside view from villa > Room service was good and on time... > Friendly host and their team..

    Stayed in December 2023

  • Reviewed: November 29, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Luxury Two Bedroom Private Pool Villa with Free Benefit
    • Stayed 4 nights
    • Submitted from a mobile device

    Property is old and needs a freshen up, don’t rely on the photos! The air con doesn’t work very well and the bedrooms are too hot to be in during the day so you’re limited to the dark kitchen area. We didn’t enjoy the restaurant on site but there other options around. Worse thing was the distance and traffic into Ubud, took 30 mins each way.

    Beautiful gardens, nice views from one bedroom, close to Titi Batu Club

    Stayed in November 2023

  • Reviewed: August 4, 2023

    7.0
    A pleasant hotel for a genuine Bali experience
    • Leisure trip
    • Group
    • Shocking Deal at Deluxe Pool View
    • Stayed 3 nights

    Our first night rooms were horrible. No safe, no TV, no bracket for shower head and no water until morning. It is obvious that there needs to be regular maintenance to fix a myriad of minor things

    Great staff, food was terrific. Pool was a little too opaque for me to swim. Our rooms after the first night were very nice. After our first night we were transferred to new rooms and staff were so helpful

    Stayed in July 2023

  • Reviewed: June 29, 2023

    7.0
    Great location , nice small hotel and restaurant
    • Leisure trip
    • Group
    • Shocking Deal at Deluxe Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower was cold , after cleaners had been to the room the mosquito net was retied meaning that the bed had bugs on when we arrived back. Bugs are expected in the jungle but this would of helped to prevent this happening

    Close to attractions , good location

    Stayed in June 2023

  • Reviewed: May 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Luxury Two Bedroom Private Pool Villa with Free Benefit
    • Stayed 4 nights

    The toilets were stained. they could have been kept better. We did'nt get most of the free benefits promised while booking the place we were charged 2% more than what we booked it for.

    The room was neatly kept

    Stayed in April 2023

  • Reviewed: April 22, 2023

    7.0
    Good
    • Business trip
    • Couple
    • Deluxe Cottage Room with Nice View
    • Stayed 3 nights
    • Submitted from a mobile device

    Old hotel with a lot of small issues inside the apartment. Pure wifi. Some photos on the booking portfolio are not real or very old.

    Good location, swimming pool, nature, staff, apartment in Bali style with panoramic windows.

    Stayed in April 2023

  • Reviewed: February 21, 2023

    7.0
    Good place to stay
    • Leisure trip
    • Couple
    • Shocking Deal at Deluxe Pool View
    • Stayed 14 nights
    • Submitted from a mobile device

    Need renovation, invest 10 dollars and rooms will be better. Hooks in the bathroom are absent. To change linen you need to ask the staff. Need more kitchen stuff

    Good place. Good staff. Nice stay. Cleaning is good. Comfortable bed

    Stayed in February 2023

  • Reviewed: December 16, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Junior Suite with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    When we arrived they gave us beautiful villa kayu room upstairs which was so hot, even we had fan and ac turn on after we decided to jumped into swimming pool. Our wifi, which is very important to us due to our working arrangements, didn't work. They tried, but took awhile till they figured things out. After I spoke to the manager he offered me to switch the room which is very nice gesture. The room also appeared a lot more similar to the one that they advertised on booking.com, that I booked. Everythings seemed good, till we looked around and figured things out. Our headboard was broken with both of the screws poking out, seems dangerous to me. The glass windows was broken and they put tape on it. Our tv, somehow never did work. And my last day after swimming, we didn't have running water in our villa and they said it will take a little bit, but instead it took almost 3 hours. I addressed it, when I went up for breakfast and they seemed surprised and I needed to explained it again to the staff. If you booked breakfast included, make sure ask them which one is included or not, they didn't specified that on their menus. We did ordered americano on our first breakfast, it was included but the next day the staff told me I needed to pay, and addressed that to the owner for the inconvenience. They waived it, because it was missed communication. Some meals are included for the free breakfast but some aren't, make sure to ask.

    Tranquility, quite, and beautiful settings

    Stayed in December 2022

  • Reviewed: December 12, 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Shocking Deal at Deluxe Pool View
    • Stayed 15 nights
    • Submitted from a mobile device

    Lizards and other animals: cats, dogs in the space from street. Bad WiFi quality. Decorative pool. Breakfast not include all items from thee menu, but some of it. Description of the room is wrong.

    Nature and beautiful view from lobby space. Fresh juice

    Stayed in December 2022

  • Reviewed: February 25, 2025

    5.0
    The pictures are not the property listed. No rice fields, its 100% different. Complete catfish.
    • Leisure trip
    • Couple
    • Shocking Deal at Deluxe Pool View
    • Stayed 1 night

    Being charged 10,000 rupiah for complementary water bottle that I put in the freezer because it was hot and forgot about so it broke.

    The place is nice but it is not the property I paid for.

    Stayed in February 2025

Showing 1 - 25

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