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  5. Reviews of Herloom Hotel & Residence BSD Tangerang

Reviews of Herloom Hotel & Residence BSD Tangerang This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Jenderal Sudirman No.1, Cihuni, Kec. Pagedangan, Kabupaten Tangerang, Banten, 15332 Tangerang, Indonesia

#4 of 83 hotels in Tangerang

Guests' Choice

Review Score

Based on 173 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.6

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.9

  • Free Wifi

    9.4

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: October 1, 2023

    6.0
    Not well equipped apartment and unknowledgeable staffs
    • Business trip
    • Couple
    • Studio Deluxe
    • Stayed 3 nights
    • Submitted from a mobile device

    It is a service apartment, but you could not find the basic kitchen equipment, such as : spatula, knife. When I told the receptionist, she told me that they could not provide sharp equipment as an excuse, which does not make sense. A traveller choose to stay at a serviced apartment will definitely need the knife for fruits and other kitchen activities.

    The gym is quiet and easy to find food at the surrounding

    Stayed in October 2023

  • Reviewed: July 28, 2023

    4.0
    Disappointing
    • Business trip
    • Couple
    • One-Bedroom Deluxe Twin
    • Stayed 2 nights
    • Submitted from a mobile device

    No wifi (either super slow or not even working), no room cleaning daily eventhough the sign for cleaning has been turned on. Breakfast was super blant. Disappointing.

    I only like the room and design.

    Stayed in July 2023

  • Reviewed: July 18, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Executive
    • Stayed 3 nights
    • Submitted from a mobile device

    The place is very far from the centre of town ⁷

    The rooms were comfortable And staff very nice

    Stayed in July 2023

  • Reviewed: July 14, 2023

    6.0
    Dissapointed for the hotel service
    • Leisure trip
    • Family with young children
    • Two-Bedroom Executive
    • Stayed 1 night
    • Submitted from a mobile device

    Guest special request did not match with the early promised respond by the hotel & extra charge for little spot stain on the bed which the guest did not know it was there since before or not

    New building

    Stayed in July 2023

  • Reviewed: June 29, 2023

    1.0
    Keep an eye on what they do with your credit card.
    • Leisure trip
    • Family with young children
    • Studio Deluxe
    • Stayed 7 nights
    • Submitted from a mobile device

    After they processed my credit card using the credit card terminal the receptionist proceeded with writing down my credit card number on a piece of paper. When asked why, Their excuse made no sense. You already processed my card on the card terminal, why do you need to write it down? I had to immediately cancel my CC upon check out and order a new one. A complete inconvenience during an overseas travel.

    Stayed in June 2023

  • Reviewed: June 24, 2023

    7.0
    overall is good, hope to see the hotel running 100% soon.
    • Leisure trip
    • Couple
    • One-Bedroom Deluxe Queen
    • Stayed 1 night

    still newly constructed, a lot of parts not yet done, the room still smelly because newly done, some of the floor drain didnt work properly, a lot of spider web in the room for a newly finished hotel.

    room interior is nice, the ambience and overall designs are above average

    Stayed in May 2023

  • Reviewed: November 19, 2023

    9.0
    Brilliant stay and will be back
    • Business trip
    • Solo traveler
    • Two-Bedroom Executive
    • Stayed 5 nights
    • Submitted from a mobile device

    A few issues with tv set in the room

    Brilliant apartment. Loved every bit of it.

    Stayed in October 2023

  • Reviewed: September 21, 2023

    8.0
    Pretty good
    • Leisure trip
    • Family with young children
    • Studio Deluxe
    • Stayed 1 night
    • Submitted from a mobile device

    The internet connection

    Bed is very comfortable. Rooms are clean

    Stayed in August 2023

  • Reviewed: March 31, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Deluxe Twin
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: March 14, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Deluxe
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: February 18, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Deluxe Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: February 9, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Deluxe Twin
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: January 31, 2025

    9.0
    Wonderful
    • Couple
    • Studio Deluxe
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: January 27, 2025

    10
    Exceptional
    • Family with young children
    • Two-Bedroom Executive
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: January 15, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Premier Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: January 14, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • One-Bedroom Premier Queen
    • Stayed 13 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: January 6, 2025

    10
    Exceptional
    • Family with young children
    • One-Bedroom Deluxe Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: December 29, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Premier Queen
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: December 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Deluxe
    • Stayed 10 nights

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: December 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Deluxe Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: December 11, 2024

    8.0
    Very Good
    • Couple
    • Studio Deluxe
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: November 28, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: November 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: October 27, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • One-Bedroom Premier Twin
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: September 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Premier Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

Showing 76 - 100

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