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  5. Reviews of Hilton Garden Inn Jakarta Taman Palem

Reviews of Hilton Garden Inn Jakarta Taman Palem This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl Taman Palem Lestari Blok 13 No 1, 11730 Jakarta, Indonesia

#30 of 540 hotels in Jakarta

Guests' Choice

Review Score

Based on 560 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.3

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    8.6

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: February 2, 2024

    10
    Great hotel with excellent and super friendly staff!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to complain!!!

    Very friendly and helpful staff. Great breakfast with a great variety of food. Very clean and spacious rooms with a good view. Good parking opportunity. This hotel really can be highly recommended for a wonderful stay in Jakarta.

    Stayed in February 2024

  • Reviewed: January 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights

    the pool is nice but overlooks a highway and you can smell the pollution on the rooftop area, sometimes the lifts also were a bit hard to operate as they are touchless sensors instead of buttons. not much else is bad

    Very nice breakfast with plenty of options, the rooftop pool was also nice and had lots of space, the staff were friendly and helped bring extra bottled water and fix a broken hairdryer quickly. Would stay again

    Stayed in December 2023

  • Reviewed: January 6, 2024

    8.0
    Great
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Staff absolutely great

    Stayed in January 2024

  • Reviewed: January 5, 2024

    10
    Wonderful experience and first stay at Hilton, a big shout out to Hari and the breakfast crew made us feel welcome all t
    • Leisure trip
    • Couple
    • King Room - High Floor
    • Stayed 7 nights
    • Submitted from a mobile device

    Liked everything about the property.

    The convenience of having a shopping mall connected to it.. the rooftop pool was a bonus such lovely views especially during fireworks new year celebration.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    9.0
    Happy and will go back this hotel in July
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    None

    The hotel location is excellent (connected to the mall). The room is clean and the bed is comfortable . The food selections for breakfast were also good.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    9.0
    Nice unforgettable stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Minor things like a bit far away from Jakarta attractive places. The water heater was leaking water every time we try to boil water. Some little spots on the sofa. But anyhow we're so satisfied every else is perfect 👍🏼

    Hotel was very nice and we liked our stay so much and everything was so comfortable for us. Nice view from the highest floors (15). Moreover, it's close to the airport. The best housekeeping service I've ever seen in my life from the housekeeper (RIAMA) she brought us a gift for our baby. Also, she likes her job so much by taking care of very tiny datails like tight up our phone charging cables and more. I recommend this hotel.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Location was too far away from main tourist attractions.

    Staff, facilities, excellent breakfast.

    Stayed in January 2024

  • Reviewed: January 1, 2024

    8.0
    Fine stay
    • Business trip
    • Travelers with friends
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The food are quite salty to my liking . Happen to have someone booked a room for marriage and very very noisy since 7am. The sound proof are not good.

    It was convenience, same building as sedayu mall. Staff are friendly.

    Stayed in December 2023

  • Reviewed: December 30, 2023

    10
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Near to the airport and connecting to a mall Witch is good option for one night transit and also very good hotel to stay .

    Stayed in December 2023

  • Reviewed: December 29, 2023

    8.0
    Perfect for one night stay
    • Leisure trip
    • Solo traveler
    • King Room - High Floor
    • Stayed 1 night

    Everything was OK.

    High floor corner room with stunning view of Jakarta city. Electric plugs everywhere and well design desk for computer work. Possibility of washing and drying laundry in the basement (token system to be requested at reception). Direct access (next to reception) to an adjacent shopping center. Bluebird taxis at the hotel entry. 30 mn. from/to the airport.

    Stayed in October 2023

  • Reviewed: December 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No netflix on the TV, and price is a little high.

    I enjoyed my stay here, unlike most hotels in Jakarta, this was really good for quietness, it's abit further from the main road, so you don't hear the constant traffic noises, there was also no noises from any mosques, and the curtains in the room were thick making it nice and dark for sleep, your right next to the mall, and it's only 15 or 20 mins away from the airport, the view was nice also, great for a short stay.

    Stayed in December 2023

  • Reviewed: December 16, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - High Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    A bathtub in the room would be great, its a basic facility one would expect from a brand like Hilton

    Breakfast was great. Staff very hospitable.

    Stayed in December 2023

  • Reviewed: December 15, 2023

    9.0
    A nice place to stay for a short stay
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I would expect more luxury for the price such as a nespresso machine.

    Good hotel, clean and nice staff. The view can be better but i guess other room may have a better view. But its nice, not bad. A big plus that it's atta'ched to a mall where plenty of food are available. Close by the airport.

    Stayed in October 2023

  • Reviewed: December 8, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable and clean

    Stayed in November 2023

  • Reviewed: November 29, 2023

    10
    Great stay
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Convenient location - near airport

    Stayed in October 2023

  • Reviewed: November 26, 2023

    8.0
    Nice hotel for the night
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Food in the restaurant was a bit expensive for the location, portion size and quality.I also had the impression the hotel was close to airport, but it's not that close.

    Nice rooms, pleasant staff, clean. Staff was very good at making sure my needs are covered.

    Stayed in November 2023

  • Reviewed: November 22, 2023

    10
    1 night stopover
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent stay and will definitely be back. Staff were excellent and we enjoyed our 1 night stay.

    Stayed in November 2023

  • Reviewed: November 19, 2023

    9.0
    Jakarta trip
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    My hotel room view

    There is connection from hotel to the mall

    Stayed in November 2023

  • Reviewed: November 19, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    After a long flight we were welcomed by friendly staff and a comfortable and clean room.

    Stayed in October 2023

  • Reviewed: November 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty carpet, small bathroom

    Design, breakfast, comfortable bed, nice view

    Stayed in November 2023

  • Reviewed: November 13, 2023

    10
    Clean and Comfortable
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Quite out of the way compared to other hotels in other locations.

    Fantastic Rooms, and connected to Mall that is very new.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    10
    Excellent for business traveller like me who was on a short stay
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing really.

    Directly linked to the shopping mall, which looks new and modern. The mall offers a lot of eateries options and it makes the whole staying experience really convenient and efficient. Value for money. Staff are nice and breakfast options are sufficient and delicious. Close to the airport, which helps to manage my time better. Room is trendy and I enjoyed my stay here.

    Stayed in November 2023

  • Reviewed: November 10, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Helpful staff, cleanliness ,beside mall, close to Airport

    Stayed in November 2023

  • Reviewed: November 6, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Thanks for everything

    Stayed in October 2023

  • Reviewed: November 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The wifi is gone in my stay

    Everything is good

    Stayed in November 2023

Showing 76 - 100

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