So nice

Very good

Stayed in March 2025

Difficult to get smoking room and had to wait a little longer during check-in.

Like the spacious room, cleanliness, great breakfast spread and very friendly staff. Now there is a newly opened massage outlet at the back which is so convenient.

Stayed in February 2025

The frequent switching on and off of the Air conditioners was disturbing and affected sleep. The road outside is also narrower due to some construction but not the fault of the property.

Courteous staff. The property is well maintained and clean. Good breakfast spread.

Stayed in March 2025

cheaper rates

satisfactory and will come again

Stayed in March 2025

The area right next to the hotel might not appear to all (fine for us and it seemed safe still). The street in front is currently a massive building site for their rapid transit system (you won't hear much though due to good windows). Pool closed early at 6 PM due to Ramadan (normally the pool is 6AM - 9 PM). Pool seems a bit shallow and small for such a huge hotel though. If you don't reserve a room with breakfast included, adding the breakfast later is 200K Rp per person which is the price of lunch for 3 people in an okay Indonesian restaurant. So if you want breakfast, better get it included in your reservation.

Location is central, next to Chinatown and close to the originally Dutch old town (Kota Tua). Chinatown starts right at the back of the hotel and it is walkable to the central square of Kota Tua. We were upgraded to better rooms and they were really spacious and comfortable. Staff is very friendly and accomodating. The hotel seemed extremely clean and not particularly worn out. Sound proofing of windows is decent (we even stayed during Ramadan). Transportation to and from the airport is easy enough, price with the Bluebird taxi app only about 10 EUR.

Stayed in March 2025

The hotel washroom supplies lack a lot of things. The breakfast didn't taste good.

The hotel provided the full range of Dove products for showers.

Stayed in March 2025

Lovely happy staff .

Stayed in March 2025

I wish they can make the glass windows clean

I was really happy with the hotel I was staying at; the service was excellent, and the rooms were incredibly comfortable.

Stayed in February 2025

No

All

Stayed in February 2025

Location is surrounded by old area

Staff

Stayed in February 2025

Nil

Not Applicable

Stayed in February 2025

Clean, comfortable, great breakfast

Stayed in February 2025

Perfect

Location and clean

Stayed in February 2025

The bathroom could be cleaner.. yellow n black everywhere.. mold.. as if it wasn't cleaned every time the pax checked out.. just take a used toothbrush and brush the yellow spot, it takes only a while.. before it gets black n moldy

Location

Stayed in February 2025

nothing

everything

Stayed in January 2025

Nothing in particular

Spacious room with a beautiful panoramic view and cosy carpet. The pool was big, equipped with ample sun loungers, and the gym had all the essentials. The staff were friendly and attentive. Would recommend!

Stayed in January 2025

Locationwise. A bit far from the city center

Great breakfast buffet

Stayed in January 2025

almost nothing

spacious rooms, good location (a stroll northwards takes you to exotic Glodok and old colonial area), standard service of Holiday Inn

Stayed in January 2025

Very good room. Great staff, esspecialy nice at breakfast. Very good food. Location.

Stayed in January 2025

None.

Everything from the concierge, front desk, housekeeping, room facilities, hotel facilities and breakfast are all exceptional. Room is very spacious and very comfortable. The best customer service we have experienced.

Stayed in December 2024

The MRT project that is still going on, at least until next few years.

Close to Chinatown

Stayed in October 2024

Tik Tok

the property is escaped from a busy area of Central Jakarta and about 30 mins away. The hotel is well managed and the facilities are in awsome. The stafffs from counter , housekeeping to the kitchen are all friendly

Stayed in December 2024

Though location on the map seemed like it was far from the city, it is near to a bus stop - Glodok and there is a straight bus to the city. Public transport is very convenient Staff were approachable and friendly, room was clean and comfortable, swimming pool had a beautiful view of sunset with an area where you can sit, chill and have an ice cream/ drink. Gym is spacious, equipment is in good working order and clean.

Stayed in December 2024

Breakfast was confusing as staffs didnt know I wasnt finished with my food or plate yet. I can suggest a marker or some sort for identifying which table are not done yet.

Clean, courteous staff (smilling all the time😃) and very generous. Breakfast was good and all kitchen staff were hard at work. Room was exceptionally well cleaned. The valet staffs were also very attentive. Overall, I will definitely come back.

Stayed in December 2024