Small rooms, staff communication.

Location, decent rooms, early breakfast, breakfast options, reasonable price, smiling staff.

Stayed in December 2024

It took a while to locate my driver - he wasn’t waiting in the place I was expected. Airport wifi was patchy so I had trouble using WhatsApp to communicate. I also paid twice because I was half asleep. I gave the driver money, then the hotel asked for payment. It wasn’t a huge amount though but it would’ve been good to have clear payment instructions.

The location was great for me as it was close to the airport. I arrived late and I got a good night’s sleep before my friend arrived the next morning. I read some negative reviews about the breakfast but I loved it! I really enjoyed the Indonesian options. Everything was fresh and tasty. The outdoor courtyard was pleasant. I probably wouldn’t stay here for a holiday (no pool) but for transit it was great, especially with a 12:00 checkout. I felt safe and comfortable.

Stayed in July 2024

would have been nice to have a fridge in room.

it would have been nice to have a fridge, The staff at front desk when checking out was asleep and we had to call out several times - the cook came out and had to go and wake the front desk person at 4.30am

Stayed in July 2024

Many of the airline stewardesses and pilots stay here. great breakfast buffet. outdoor courtyard.

Stayed in April 2024

Parking garage was very small and you have to be lucky to get a place. Breakfast with only local food.

Open after late arrival

Stayed in December 2023

Had coffee, was pretty bad, not palatable. Too milky not temperature hot, no equal

Breakfast looked ordinary so did not try it. Went outside

Stayed in November 2023

Ants everywhere. Breakfast choices not foreign friendly

Located near airport.

Stayed in August 2023

Lots of ants in the room,bed and bathroom. Also had trouble regulating the aircon . Not wild about the breakfast

Staff

Stayed in August 2023

Hotel feels slightly old

Requested for a date change and the hotel responded promptly. We also got our connecting rooms per request.

Stayed in June 2023

The location of the hotel and the hospitality

Stayed in April 2023

Cleaning staff in some days do a very poor job and in some other days do a good job. For example, on bad days there is no water bottle's, the towels smell of smoke, bed if done poorly (falling from one side), forget to replenish toilet paper, shower gel, etc. Basically, they only do your bed and throw the trash. On the good days, they do all these things as per ibis international standard. First day we arrived, there were ants in the room. Access from the car park has a very low ceiling, so if you're more than 1,80m it's troublesome (poor planning in construction). Rooms are not soundproof, but not too bad. In the morning they start cleaning early and often wake us up with the noise. Even we had the "do not disturb" sign, they would often call us to ask about cleaning the room... and then not always doing a good job. Toilet exhaust didn't work in our room. Sometimes there was a cigarette smell in the room... usually on the bad days, so I suspect someone cleaning is a heavy smoker. It's still a good hotel, by Bali standards... and if we ever go back, we will stay there again.

Reception staff, room service, restaurant, food, AC, location, water pressure.

Stayed in March 2023

shower towels always smell of smoke, as if they were dry in front of a fire.

Stayed in March 2023

The Aircon not working properly

Stayed in February 2023

Bathroom a bit outdated but perfectly serviceable.

Close to airport for late evening arrival. Has transport pick up at airport. Look for name on board. We were being picked up early for transport to Padang Bai. Breakfast starts at 6am and is good buffet.

Stayed in January 2023

The walls are not sealed, you can hear a lot of noise from near by rooms. It was as if they live with me in my room.

The location was challenging, busy, and close to the airport.

Stayed in January 2023

Bathroom. Need to provide more soap

Breakfast was really good

Stayed in September 2022

I like to stay again see u soon

Stayed in July 2022

There is nothing that i liked👎🏻👎🏻👎🏻 Disasterrrr

I didn’t like anything. Room was small, terrible, smelly, there were so many bugs. Breakfast was disaster.

Stayed in March 2025

I forgot my AirPods in the room when I try to call to the hotel they said we couldn’t found sorry but I exactly remember kept my AirPods on the table but due to flight timing left at the hotel. Totally unacceptable this behavior from the staff

Stayed in September 2024

Sheets were dirty. Zero view. The noise from the rooms next door was insane

The location and price were good

Stayed in September 2024

Dirty ans smelly

Staff very nice and kind

Stayed in August 2024

The A/C in the room was very noisy. The bathroom is very squishy. The curtains are falling apart.

The breakfast was by far the best we have had in Bali. As a Westerner that loves Indo food, the breakfast was considerably an Indo breakfast (eggs any style were available if you wanted them) and very well done with lots of variety.

Stayed in June 2024

The room smelt of mould, the bathroom is horrible. The price was a rip off. The beds are uncomfortable. I only booked this for a few hours as a transit hotel and regretted it as soon as I opened the door of the room. Will never book another ibis hotel again. There is another hotel a block away that is half the price and actually a nicer hotel, do not book this Ibis hotel even just for a short transit.

Close to airport is the only redeeming quality of this hotel.

Stayed in May 2024

Unfortunately, the room had a dense smell of cigarettes. The air conditioner was only making the smell works as it was circulating the same air- by switching it off, we had to stay over night in 29 degrees Celsius, hence didn’t get to have a proper sleep. The toilet was not properly sanitized and so it also smelled you can guess how. The cleanliness of the room was passable, but that’s just it. Water from the boiler was not fresh, we had to take the bottled one which imposed additional charges. Definitely not expected and I we were not in shape to argue about it. Interestingly, I didn’t receive the payment confirmation when checking out and cover the water costs by cash - not a big deal for me personally, but..

They could accept the last minute booking. Close to the airport.

Stayed in May 2024