The facilities are well kept and clean

Its clean, the staffs are friendly and treated us politely

Stayed in March 2025

Discrepancy over weather breakfast was included, even though my booking clearly showed it was. I was allowed breakfast after contacting booking.com.

Clean and comfortable, rooms are nice.

Stayed in March 2025

Even if I forgot to put the do not disturb board on out the room door though not suppose the room service come at 8 am and keep nocking the door waking me up to tell me silly thing ‘room service’

Quiet clean almost close to the lively area & the fitness room

Stayed in February 2025

Poor communication through Booking.com. They did not reply my messages before check in. Room wasn’t clean, dust in the floor and bathroom. Everything very noisy. Doors make very noisy so prepare to wake up 5/6am everyday because of the neighbors.

Comfy beds, good breakfast and friendly staff!

Stayed in December 2024

small parking area

Stayed in August 2024

Strategic location, near Stasiun Pasar Turi, easy access to city center. Room is nice and comfy.

Stayed in July 2024

The lighting just a bit too bright. But not crucial.

Newly build and well maintained building. The good smell.

Stayed in August 2024

Toilet paper

Everything was well organised.

Stayed in August 2024

- Room is too small, especially if you travel with big luggage, almost no space to move. - Front office staff are somehow lack of smile. - Too small lobby, only two tables with three pairs of chair and not so comfortable if you have guests waiting downstairs.

- Room is clean, newly renovated and aesthetic. - Small but decent gym. - Close to city center.

Stayed in July 2024

Firstly, the hotel does not provide a toilet kit, which may inconvenience some guests who forget to bring their own essentials. Additionally, the room size was on the smaller side, which could be problematic for travelers with large bags or those who prefer more spacious accommodations.

My recent stay at Ibis Surabaya Tidar was quite pleasant overall. The hotel's central location was undoubtedly one of its biggest assets, making it easy to access various attractions and amenities in Surabaya. Additionally, their commitment to sustainability by offering refills for water in glass jugs instead of plastic bottles was commendable and appreciated. The food quality was excellent, and I particularly enjoyed the Vegetarian and Amante di Carne Pizza, which was truly delightful.

Stayed in March 2024

The faucet in the bathroom was broken

Clean and quiet

Stayed in March 2024

New looks

Stayed in December 2023

Breakfast option can be improved.

Good affordable hotel.

Stayed in January 2024

Nothing actually - maybe need to walk a bit for food

Clean international chain

Stayed in November 2023

bed sheet .

It is ok, value for be a Ibis chain hotel. Modern and so good gym space.

Stayed in September 2023

Booked a non-smoking queen bed room only to be told that all queen beds were in the smoking rooms and non-smoking only had twin beds available.

Stayed in August 2023

number of towel to be added instead of only one.

cleanliness of facilities, breakfast menu and delicious taste

Stayed in July 2023

that time the room a little dusty, hope in the future will be better. and the room is too small but still ok for transit. breakfast taste for me is not so good just ok, not many variants.

the room is comfy, warm, latest style interior, water heater works fine, the area is close to shopping & culinary center.

Stayed in January 2023

Ordered Drinks to the room, paid cash, service personal did not have my change and I did not get it on the Checkout. Not okay!

Stayed in December 2022

Room side is a little bit tiny, but very clean and new. However, there is a little bit far away from the shopping centre (15mins walk), but in the near future, here would be a wonderful location!!

Breakfast is good, coffee is not good, and the bread is okay, but less options

Stayed in September 2022

Nothing

Room facilities. Strong wifi connection. Widescreen television. Comfortable bed.

Stayed in August 2022

Wonderful hotel , loved everything and great price for midweek , has top gym , room is lovely and very very comfortable

Stayed in January 2025

Situated about a 20min walk from good restaurants and things to do. I only visited to do the Mt Bromo tour - no more than a day is required in Surabaya - very little to do or see here from a tourist point of view.

Room was a decent size and very comfortable and clean. The gym was good - although not the biggest of best equipped. The breakfast selection was good each morning although didn't have many western options.

Stayed in December 2024

The towel need to change because to old ..... no handsoap too.

Stayed in January 2025