Noise from hallway but this was still ok

Clean Great massage and didnt hear any party noise

Stayed in March 2025

The location was near the clubs which made the area noise and there was a lot of people trying to offer rides and services which was uncomfortable. The room was all the way back in the hotel so the noise didn't come in from the streets which was a plus.

The staff was excellent, very attentive and offered to help with things without even asking them.

Stayed in February 2025

Location

Stayed in February 2025

Staff didnt understand english very well. We awaited over 1hr for check in which was supposed to be 2pm. We were charged $70 for late check out for 6pm

Beautiful property

Stayed in January 2025

Food and food service. Poor quality and service slow, twice missed food off order.

Breakfast was terrible - instant coffee and weak tea. Margarine not butter. Hot foods all luke warm. Quality of food in general was poor. We went to the downstairs bar and paid for a pot of english breakfast tea.

Stayed in January 2025

The room was small, bathroom and toilet small.

Location was good

Stayed in October 2024

It was just a funny smell as you entered the room. A smell that you sense when you enter a room that hasn't been opened in a long time. Otherwise everything else was really fantastic.

Location was fantastic. Staff were great. Going beyond to help with any requests. Breakfast was great. The bed was comfortable and the room big enough for 2 people

Stayed in October 2024

A lot of noise in the nighttime, too much humidity. My blanket was wet all night so I couldn’t sleep well.

Cleaning and two fresh towels every day, polite and friendly staff, good breakfast. Very big and nice lobby

Stayed in September 2024

The room had a bit of a musky/humid type smell which I think was due to the aircon. When I turned it off and left the window open the smell got better, but obviously it's quite hot in Bali so I had to turn it back on, and the smell returned. You get used to it after about 5 minutes so it's not the end of the world, but you do notice it quite a lot when you leave and come back in.

The room was clean, and the bed was comfortable. Staff were very friendly and happy to help with anything I needed, and room service was fine and timely.

Stayed in July 2024

The smell in the first room we were given, we had to upgrade to a much more expensive room tp make it tenable.

Location was okay.

Stayed in August 2024

The main negative was the room not having draws to store your cloths.

The location was very central and convenient to get around. It is within easy walking distance to the beach, shops, restaurants and clubs. The rooms are comfortable and clean but lacking having draws to place your cloths. Being close proximity to clubs, it can get noisy but adds to the excitement for your holiday.

Stayed in August 2024

I had booked for a room with 2 beds as I was travelling with my son, we arrived late on day 1 to be greeted with a room with large double bed , at reception I was told I couldnt be helped till the next day , we would have been happy with foldaway bed which they didnt have . we were then given a room with 2 singles for next 3 nights before having to shift again for 3 more nights to sharing a bed again. then shift for our last 2 nights back to single beds .Seeing so many rooms the tv service was completely different in each room.Breakfast was very ordinary for a westerner , only one option of juice each day and believe things like the orange juice was a powder product , there was very little fruit selection, and on day 1 there was cooked tomatoes which was very nice, but they were not to be seen again.the pool didnt really entice anyone.

Staff were beautiful , always with a great smile and happy to help .Was located in heart of music and food which gave the area great vibrancy.

Stayed in August 2024

The nightclubs next door were not ideal Breakfast was not as advertised. Our family didn’t enjoy it.

Was close to shops and poppies lane

Stayed in July 2024

Played same music every day. A little thing but was slightly irritating.

Very comfortable bed. Staff were friendly & accommodating.

Stayed in July 2024

Legian zone can be noisy after dark, but we all know that now!

Location is very central to all things Legian. Hotel was good. Staff were great.

Stayed in April 2024

Not enough facilities around the swimming pool. The breakfast, which I didn't access, was uninspiring.

Location The staff

Stayed in July 2024

Lots of clubs and pubs around so can be a bit loud at night.

Good value for money, not luxury but matched the cost. It was very central for shopping which was the purpose of this stop in our holiday.

Stayed in July 2024

Comfortable beds relaxing stay

Stayed in July 2024

Staffs were not friendly or helpful during check-in and checkouts

Perfect Location for food, shopping, night life

Stayed in June 2024

(-) Noisy with the voices of local guests chatting along the room hallway. If you use room service to enjoy a glass of cappuccino which costs IDR 25,000 you must first make a deposit at the front office. the bidet in the toilet is very noisy when used.

(+) Very strategic location close to restaurants and minimarket, money changer, varied breakfast menu.

Stayed in June 2024

This was our second stay here. We noticed a big difference in the room quality between the cheaper end and higher end rooms. The cheaper rooms on the ground floor smelt a bit musty and the walls were quite marked up, could do with a paint and better lighting - due for a freshen up essentially. For the small extra charge I'd definately upgrade next time when booking.

They staff, facilities and food here are great!! It's straight across from the Engine Room Nightclub and next door to the Rooftop, so very central in Legian.

Stayed in May 2024

Locations

It’s ok

Stayed in May 2024

Room service food was terrible. Heights restaurant not busy at all but takes too long to recieve cocktails and drinks. Poolside drinks too slow

Rooms were clean and bed was very comfortable. Check in and out was easy. Any request was fulfilled.Clean towels toilet paper replenish mini bar.. Buffet breakfast was OK not amazing .

Stayed in May 2024

Great location and vibe.

Stayed in May 2024