1. The balcony doesn't give you good pravicy (not sure if the photo reflects that), your neighours will be able to see you from different angles 2. Anywhere other than your room does not have an AC. 3. We called a in-room dinner however there's no table to hold the plates... we end up with having them on the ground. BE EXTRA CAREFUL WITH THE NEXT TWO POINTS: 4. The resort area is controlled by local taxi mafia, so there's a chance you can't get a taxi using Grab (like uber). What we've experienced was that the taxi mafia answered our Grab call, and use app msg to require us to walk 200 meters down the hill in hot weather. After we arrived, he asked us to pay him cash without Grab. After we refused, he started to fk with us by holding the Grab booking so we are not able to get another taxi, when we did the cancellation with a fee and made another request through Grab, he accepted the ride through grab again to force us taking his car, and laugh like maniac beside us. This repeated for like 15 mins...until I use another phone to call another Grab driver. This can be horrifying to female travellers... 5. REDICULIOUS drama during check in. we arrived at 12:30pm and the check-in time they advised was 2:00pm. However once we arrived, the receiption lady told me the room won't be ready until 5 or 6 pm, we can either sit in restaruant area or pool area, neither of them has AC. To be honest I sense a bit of discrimination there because we were the only guest being asked to do late check in as far as I observed (We are asian couple) I go mad in a polite way and argued a couple of times untill I got their manager, their manager asked me to UNDERSTAND THEM! REALLY????? I DID NOT PAY TO UNDERSTAND YOU, I PAID TO GET A ROOM AT THE AGREED TIME TO REST! After that, I asked for compensation, then they suddenly have the room available in 30min...

The room was facing to the mountains and it's lovely. The toilet of the room is spacious! The pool is beautiful and great for taking photos. Great hotel shuttle to the center of Ubud

Stayed in April 2024

The stairs! Alot of stairs and the location is quite far and driving to the resort at night is really scary

The staff is great and the room was very nice!

Stayed in February 2024

We thought we would have yoga class everyday, but unfortunately only 2 times a week. to book an own yoga session is quiet expensive. We thought it was an adults only hotel, but unfortunately there were often loudly playing children by the pool. Often the service did not keep to what we asked for or simply forgot to bring certain things to our room. Like food etc. Once we took a bath and the housekeeping would come in for no reason...

The spa was beautiful. The rooms are very spacious and therewith very comfortable. The view is stunning.

Stayed in January 2024

The expensive price did not match the resort facilities etc. We stayed in much more reasonably priced accommodation which we felt was much more value for money. Breakfast food was fine but not great. The Spa was ver over priced. We were charged €18 for a towel upon checking out as they felt it was “broken”- we had hiked Mount Batur and there was volcano dust on the towel. Obviously this could be washed out so that was ridiculous. No plugs by the bed to charge your phone. Quite a small pool area also with a small number of sun loungers.

Really friendly staff and very helpful.

Stayed in October 2023

We chose the hotel because I really needed to relax, but that was impossible with the loud music being played in the restaurant and by the pool. Also construction work was done near the pool and even with headphones with noise cancellation it was terrible. Left the hotel two days before planned. The manager didn’t try to sell the nights to anyone else and there were no compensation. Bad luck.

The staff was really really nice. The view was very good from pool area. Breakfast was good.

Stayed in October 2023

-They mentioned that check in time is 14pm so we reached right before 14pm but they let us wait for more than 30mins for room to get ready. -We did tour that the hotel was offering and it was clearly mentioned that tour guide can speak English however he barely spoke English and we had a difficult time to communicate with him and he was not professional so it was not worth money we paid at all. -Besides cleaning room they enter the room to put evening cookies which we were not actually comfortable with. - We had an issue with safe so we ask the staff to come fix it however they didn’t come after more than 20 mins of waiting and one more time we called but they didn’t come - The room in general is old so needs renovation. Overall we are disappointed with this hotel. The price we paid was not cheap and our expectation was high. It’s not worth to pay this much money to this hotel.

The location was great . It takes 10-15 mins to Ubud center area.

Stayed in September 2023

Nothing really just thought it was a bit over priced.

Views were amazing and private pool was great cold though. Room spacious lovely touch with flowers on the bed and in the bath.

Stayed in September 2023

The breakfast fruits were not ripe. It’s would have been better to serve seasonal fruits. We also suggest to have full length mirror in room 814 instead of the painting.

All well

Stayed in August 2023

Too pretentious, not good value for money. The restaurant is squeezed in with the lobby and waiting area and bar area and pool access. You feel that what you pay for is too much packaging and not enough content , although the location and staff are very nice. Many things look outdated, the finishing in the rooms, the Air conditioning, the stairs that you need to go up and down on anytime you want to reach your room feel like climbing a small hill. Very much and instagram place but too pretentious.

The setting and location is very nice. Also their massage service is done by professionals. But the breakfast and drinks are average to passable.

Stayed in June 2023

Pool's light got broken and wont turn on during the night, the resort should have checked that

Friendly & lovely staff. Nice view.

Stayed in April 2023

1) Location is at height and bit secular place so you need to take scooty compulsory from hotel for travel. OR stick to the local bus pickup time from hotel. They charge scooty at bit high price as they know people will have to take. No other mode of transport so. 2) Property has lot of greenery so expect Lizards and many different Bugs and Mosquitos around and in room. (Hotel provide good quality mosquito repellent) 3) I took some veg food with me and i asked resturant to send some lemon and onion slices to my room. They asked me to come down and collect since it was free item. ( This was the most disappointing part of the hotel ). Anything you ask for free, you have to go to restaurant and take. 4) Masaage in the hotel is not upto the mark and charges are very high.

1) Rooms are good spacious and bathroom is also very neat and clean with bathtub. 2) Very beautiful jungle view from room and swimming pool is also really nice. 3) 2-3 Veg. Options otherwise its all non-veg but Food quality was really good and breakfast was really nice too.

Stayed in February 2023

The staff were very clueless about a lot of things. They were not very accommodating in their restaurant for breakfast options and the food wasn’t great. They say coffee and tea is included but have to pay extra for a long black or anything that isn’t their house pot of coffee or tea

The views were stunning

Stayed in February 2023

The hotel did't meet expectations. We didn't get a response for the money. The hotel's services were ok, but there were no information about it. We had to ask for the menu twice on the second day. The reception number had to be guessed. The prices were shocking. In addition, we had to wait 1.5 hours after check-in before our room was ready. There would be better cleanliness for example there were sand in a bed and little trashs everywhere.

The hotel was peaceful and view was beautiful. Employees were very kind.

Stayed in February 2023

The resort was clean, with higher hygienic standards, room was clean, big, comfortable, with all necessary amenities, a balcony with trees view, a beautiful bath tub, the bed was so comfy and cozy, staff were helpful at all time, the hotel facilities at their best, swimming pool was not that big but was clean and have a stunning view, the variation of food and beverages with fine dining experience was amazing, the hotel was 15 minutes away from ubud center and they offer shuttles and airport transport.

Stayed in January 2023

No elevator in hotel so ask them to reserve higher floor room so that you do not need to walk all the way:-( by the way so many big stairs. Food are sometimes too salty and smooth ball is too warm… Amenities were not prepared like shampoo and towels.

Very nice view and staffs are really friendly. Good massage staff as well.

Stayed in January 2023

it wasn’t worth the money. It was too far from market central and you have to pay for taxi on top.

the service

Stayed in January 2023

I have expected the place to be a bit more cleaner for the money we had to pay.. the atmosphere at the reception/restaurant verry poor.

The view was nice and the breakfast it’s amazing.

Stayed in December 2022

I have booked the room two months in advance when we got there they said their room were all fully booked and they accommodated us in the other hotel nearby. it was very disappointing. I would not recommend this hotel to anyone

the location was fantastic, however; it doesn’t look like the photos

Stayed in October 2022

they didn’t tell us that construction was happening before we got there, so we paid a premium price for No serenity or peace. they also didn’t offer to give us a discount because of this. the bed was uncomfortable and they called our room accidentally at 6.30am one morning.

it was beautiful and the staff were friendly

Stayed in September 2022

construction works started at 6 in the morning and me and my wife couldn’t sleep. infinity pool was a decoration we were not informed the above mentioned problems which could have been decisive when we were booking the hotel

view

Stayed in August 2022

hard bed. many stairs. meh breakfast

Nice jungle views. nice employees. guest friendly. 24 hour service.

Stayed in May 2022

Lots of steep stairs to get to room, however, we understand to have a room with a view this was necessary. Such a perfect romantic destination

Stunning location and such incredibly friendly staff

Stayed in June 2023

too far from city and one night it was lot of noise from outside, may be other guests surrounded

nice location

Stayed in May 2023

Too many stairs and food in the restaurant could be improved.

Very peaceful and beautiful location. Clean and well maintained.

Stayed in February 2023

It’s quite far from the centre of Ubud, but if you want something quiet and relaxing, this is the place.

We loved this place. The main pool is large enough, clean, the food is very tasty. The staff is very thoughtful and eager to help. I really recommend this place.

Stayed in February 2023