Nothing.

We liked everything about this property. The room was perfect and the food was delicious. All reasonably priced. The staff were lovely.

Stayed in November 2024

Plastic washing ashore is a huge problem in all of SE Asia, but I thought the beach could have been slightly better maintained. The rooms are slightly dated, but yet still very beautiful.

The staff are so helpful and accommodating. I had booked a room for the wrong evening and they were able to quickly adjust and get me checked in that same evening. The access to the beach is really nice

Stayed in November 2024

Some staff members were not very motivated nor interested in the guests. The location does not have good access to alternative restaurants or bars, but taxi is available.

The room size is good with some useful outdoor space and good access to the pool and beach. The outdoor shower is good. There is a nice breakfast menu

Stayed in November 2024

The setting

Stayed in November 2024

The resort is a bit behind on understanding special diets, food intolerances/allergies. We got a bluebird taxi to Senggigi and ate dinner out due to lack of vego/vegan options on the menu at the resort. Not the hotel’s fault but a gheko was living behind the headboard of the bed and kept us awake at night. There was a pile of gheko pooh on the floor under the bed. Sadly, the beach and ocean has a lot of plastic rubbish, similar to everywhere we visited in Indonesia. You will need earplugs to sleep through the 4:15am call to prayer.

We loved the pool villa, private garden area, bathroom. The resort is nicely laid out. The staff went out of their way to help. The breakfast was adequate but choices were limited due to food intolerances, which are not well catered for at this resort. However, Windri was so lovely and caring, she had special bread made that did not contain cows milk. Real and Dini were also very helpful. The room was sprayed for mosquitos every evening.

Stayed in October 2024

Everything about this hotel was amazing

Stayed in November 2024

Nothing

We have spent 4 great nights at this fabulous resort. The grounds and the view on the sea are breathtaking. We loved the way the villa's are arranged to have a clear sea view and keep a calm and serene atmosphere. The villa itself is luxurious with a beautiful bathroom with outdoor shower. The terras in front of the villa has 2 really comfy chairs and a daybed the size of a double bed. A great place to relax! We had 3 dinners at the resort and 1 dinner in the sister resort Jeeva Santai. All were very tasteful. We were happy though we didn't book at Jeeva Santai because we liked the lay-out of Jeeva Klui much better: more open and faced to the sea. We also booked 2 excursions: one cultural to visit the Sasak villages and 1 to go snorkeling at the Gili's. But here's the very best part of Jeeva Klui: the staff! All very welcoming, adressing you by your first name. And you can say that they have these names on their list, but our adult daughter was staying in a hotel nearby and had breakfast and dinner with us. They called her by her name as well :) And not only that, but they remember your preferences. An example: I ordered a white wine with ice on the side on the first day. Next day I forgot the ice but the staff didn't. It's those small gestures that go a long way. The staff creates a great atmosphere for a relaxing, luxurious time. Hospitality at it's best! We don't think we will return to Lombok since we prefer the Bali culture, but this hotel could be the only reason to visit Lombok again.

Stayed in October 2024

Nothing

Stunning spot where they’ve thought of everything! Staff were incredible.

Stayed in October 2024

A Bit noisy Aircon

Very helpful and friendly staff ,huge thank you for the whole team,Dini,Windi,April,Ken and everybody. Amazing location,great food and relaxing environment.Ginger Cooler recommended twice a day and the sunset to watch.

Stayed in October 2024

We stayed in a 2 bed duplex villa and it was perfect for our family of 4. The bedrooms were comfortable and spacious, the resort grounds are really beautiful and snorkelling by the beach right in front of the resort was amazing.

Stayed in October 2024

Free activities

Breakfast was lovely

Stayed in September 2024

We stayed in Jeeva Klui Resort for two nights. The breakfast had many options to choose from (from the breakfast menu) and was good. The room was spacious and clean. The staff were polite and helpful. We recommend Jeeva Klui Resort, wished we could stay there longer :)

Stayed in October 2024

very nice stay at Jeeva Klui ! staff was very nice and the 2 bedrooms villas with the pool were perfect for a family with 2 kids !! the garden and pool were beautiful as well ! will definitely recommend this hotel !

Stayed in October 2024

It has that traditional Indonesian vibe and they make the most delicious cappuccino

Stayed in October 2024

The sea can be quite rough, watch out for the tide, and is not great for snorkeling or swimming

The food and pools, great villas, nice sunset.

Stayed in October 2024

We fell in love with Jeeva Resort at first sight! My bestie and I had been looking forward to a beachfront getaway and the villa exceeded our expectations - privacy and tranquility at its finest. The staff at Waroeng were exceptional, making us feel welcome and comfortable throughout our stay. Highlights included a delightful dinner accompanied by live music on our second night and a generous breakfast spread with a vast menu selection. Special mention to Windri, Dini and April for their outstanding service. The entire team deserves praise! While the front desk could improve, our overall experience was fantastic. We hope to return to Jeeva Resort on our next visit to Lombok.

Stayed in October 2024

Probably just the prices of some of the meals and services. Maybe it would be good to offer more activities/guides for local discovery.

The breakfast offering was very generous, the surroundings of the whole resort were gorgeous, and the staff were super kind and accommodating.

Stayed in October 2024

Nothing ! All is perfect here !!

10/10 would recommend!!

Stayed in October 2024

No mini bar in the room.

The staff were exceptional at the resort especially Dini, Windri, Reale and Ken. We felt like family and really got to relax. The breakfast, dinner, cocktails, spa and pools exceeded our expectations. Even snorkling in the ocean was a great experience.

Stayed in October 2024

No complaints - the hotel is an absolute recommendation.

Incredible location directly at the beach, very relaxed atmosphere throughout, and an exceptional staff.

Stayed in October 2024

There are two things I think could be improved. (a) More umbrellas by the reclining chairs near the pool and beach. It was very sunny from mid-morning through mid-afternoon and shade was hard to find by the pool. (b) Hanging mosquito nets in front of the sliding glass room doors. There was always a nice breeze blowing and we would have liked to keep our door open more (rather than rely on A/C), but the lack of mosquito net meant we always had the door shut before dark.

The staff were excellent and deserve special comment -- everyone was super friendly and accommodating and made us feel very relaxed and welcome. The food was also very good quality and didn't feel the need to go outside to find dinner, although we did go down to Senggigi one evening, where there were other good restaurants. It was easy to get private-hire cars using Grab, which were very affordable. We left our kids at home for this trip and noticed that almost all the other guests were adult couples as well. We enjoyed the quietness of the pool and beach areas.

Stayed in October 2024

Premium quality with extremely friendly staff

Stayed in October 2024

- We booked a double bed suite and once we arrived, we were told that our room has two single beds and that it needs to be checked if they can be put together (apparently no other room was available). Even though we only stayed for 2 nights that was a big “no go” for us and we were happy that they managed to at least put the both single beds together - The room will definitely need a modernisation soon - Senggigi is a bit of a “ghost town”

+ very nice resort at private beach + very nice infinity pool + amazing food (higher priced but with a great view and ambiance) + Good gym + hotel staff is super friendly and great service + highly recommended if you only want to spend some calm days at the resort (not too much to do around senggigi)

Stayed in October 2024

Jeeva Klui Resort is amazing. We would have loved to have had the time to stay longer.

Stayed in October 2024