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  5. Reviews of Kampi Hotel Tunjungan - Surabaya

Reviews of Kampi Hotel Tunjungan - Surabaya This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Taman Apsari No. 3-5, Embong Kaliasain, Genteng, Genteng, 60271 Surabaya, Indonesia

#11 of 160 hotels in Surabaya

Guests' Choice

Review Score

Based on 262 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    9.2

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 28, 2025

    9.0
    Wonderful
    • Business trip
    • Group
    • Champs Room Twin
    • Stayed 4 nights

    Everything is fine with me. Only this hotel does not have a swimming pool.

    The location is superb, convenient located in the middle of the city & easy, safe accessibility. The hospitality, staff & service is good. My 2nd time staying in the hotel. Recommended place to stay in Surabaya city.

    Stayed in February 2025

  • Reviewed: February 27, 2025

    8.0
    The hotel meet our expectations and we had a lovely stay without any issue.
    • Business trip
    • Couple
    • Champs Room Hollywood City View
    • Stayed 2 nights
    • Submitted from a mobile device

    1. Great choice and tasty menu 2. Nice, happening and central location

    Stayed in February 2025

  • Reviewed: February 20, 2025

    8.0
    It was an okay experience, but if you can just add the shower curtain, it would've been a perfect stay.
    • Business trip
    • Solo traveler
    • Champs Room Hollywood
    • Stayed 1 night
    • Submitted from a mobile device

    There were no curtain in the shower room, so the water spilled out everywhere. It was messy and very uncomfortable, cannot imagine if there were 2 people staying in one room.

    Everything were fresh, smells good, clean and comfortable

    Stayed in January 2025

  • Reviewed: February 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Champs Room Hollywood City View
    • Stayed 2 nights

    Quite loud from the bar that is close by and also the noise on Sunday of some sort of festival starting at 6:30 was unacceptable...

    Great budget stay in terms of location and facilities.

    Stayed in February 2025

  • Reviewed: February 9, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Champs Room Hollywood
    • Stayed 2 nights
    • Submitted from a mobile device

    The rotation of Hair Dryer. I cannot believe a big hotel like this doesn’t have enough hair dryer. When I first requested, the HK didn’t mention about returning it and WOKE ME UP at 6.20am just to ask for the hair dryer !!! Second time I requested, I was told to return it within 2 hours. Before 2 hours was up, HK called and asked if I’m done. Come on, it really irritates me!!

    Location was good, 8 minutes walking distance from hotel to Plaza Tunjungan 1. And there cafes available nearby. Grab is easy and fast to get.

    Stayed in February 2025

  • Reviewed: February 1, 2025

    9.0
    Wonderful
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The room, the foods, the service

    Stayed in February 2025

  • Reviewed: January 31, 2025

    8.0
    perfect for short stay
    • Leisure trip
    • Couple
    • Champs Room Twin
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    location, cleaness, nice staff, breakfast, good value of money.

    Stayed in January 2025

  • Reviewed: January 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Champs Room Hollywood
    • Stayed 5 nights
    • Submitted from a mobile device

    Location was excellent. Room clean and well serviced

    Stayed in January 2025

  • Reviewed: December 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Champs Room Twin
    • Stayed 2 nights
    • Submitted from a mobile device

    Aircon doesn’t work Got it repaired at night Housekeeping was so very noisy Too much banging. Bottles and dragging They start at 7am-7pm Management should look into this. Stay away from room 607 zone if you want to rest in the room.

    Great location Good breakfast

    Stayed in December 2024

  • Reviewed: November 7, 2024

    10
    Enjoy and had good rest
    • Leisure trip
    • Solo traveler
    • Champs Room Hollywood
    • Stayed 1 night
    • Submitted from a mobile device

    So far no

    Clean and quiet

    Stayed in November 2024

  • Reviewed: November 3, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Champs Room Hollywood
    • Stayed 3 nights
    • Submitted from a mobile device

    No mini fridge. Rooms don't really have any view

    The best value stay in Surabaya. The breakfast selection is incredible and it is located in a strategic location. You can walk to Tunjungan plaza. I would definitely recommend anyone planning to stay in the city to try Kampi Hotel.

    Stayed in October 2024

  • Reviewed: October 26, 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Champs Room Hollywood
    • Stayed 9 nights
    • Submitted from a mobile device

    Location was good, and very friendly staff.

    Stayed in September 2024

  • Reviewed: October 24, 2024

    9.0
    Nice
    • Business trip
    • Group
    • Champs Room Hollywood
    • Stayed 1 night
    • Submitted from a mobile device

    -

    Location

    Stayed in October 2024

  • Reviewed: October 23, 2024

    9.0
    Great way to stay
    • Leisure trip
    • Travelers with friends
    • Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Customer smoke in the restaurant . The furnitures looks a bit worn out. My window has minimum view. No comfortable sofa at waiting areas, just wooden stool.

    The receptionist at the was exceptional almost all of them. The staff who attended to me at check in and check is the same lady...please convey my thanks to her. She even remembers my room number. The location is great.

    Stayed in October 2024

  • Reviewed: October 15, 2024

    9.0
    Nice hotel with good staff.
    • Business trip
    • Group
    • Champs Room Hollywood
    • Stayed 1 night

    nothing all perfect!

    Nice hotel with good staff. I left my handbag inside the toilet room. I realized i left my handbag when i was in the airport. I whatsapp the hotel to check my handbag, and helped me to send the bag using grab to the airport. She/ he really helpful, Kudos to the staff who work on 17th September morning shift ( i guess), u earned my respect.

    Stayed in September 2024

  • Reviewed: October 5, 2024

    10
    Feels like a resort despite being in the centre of town.
    • Leisure trip
    • Couple
    • Champs Room Hollywood Park View
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent breakfast. Accommodated us with an early check in and free upgrade. Beautiful soothing architecture/ facilities that felt tropical despite being in the centre of town.

    Stayed in October 2024

  • Reviewed: September 29, 2024

    9.0
    Value for money
    • Leisure trip
    • Family with young children
    • Champs Room Hollywood
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Location, delicious breakfast

    Stayed in September 2024

  • Reviewed: September 20, 2024

    8.0
    Lovely hotel in a good location.
    • Leisure trip
    • Couple
    • Champs Room Hollywood
    • Stayed 4 nights
    • Submitted from a mobile device

    Sometimes there was a strong smell of cigarette smoke coming into our non smoking room which was a little annoying, and the corridor can be quite noisy. Other than that no issues at all.

    Had a lovely stay at Hotel Kampi. Staff were really friendly and welcoming, always happy to assist with any queries or requests. The room was big and bright with decent air condition. Housekeeping was every day with fresh bottled water! Breakfast had a good selection and the location is perfect for visiting local sites around Surabaya.

    Stayed in September 2024

  • Reviewed: September 11, 2024

    10
    Perfect
    • Leisure trip
    • Solo traveler
    • Champs Room Twin
    • Stayed 1 night
    • Submitted from a mobile device

    Good location, nice breakfast, clean. Didn’t had time to see the gym, but at least there is one. Nice stay

    Stayed in August 2024

  • Reviewed: September 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Champs Room Twin
    • Stayed 4 nights
    • Submitted from a mobile device

    More hangers to hang clothes.

    Lovely new hotel at an excellent location. The reception and the door guys are very polite and responsive. Breakfast has a good spread of food and the porridge is my favorite. The huge and expansive Tunjungan Plaza is just few minutes walk and across the road. Cut through Pizza hut and aburger King road. Take the lift up to the overhead bridge. Many cafes and warongs or food stalls scattered around the Apsari Park with excellent local food. Will definitely return as it's value for money.

    Stayed in September 2024

  • Reviewed: August 27, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Champs Room Hollywood
    • Stayed 1 night
    • Submitted from a mobile device

    Thinking about it....nothing. Can't fault this place at all.

    Clean. Comy bed.Friendly. Good food. Good value. Great staff. Good location. Breakfast excellent range. Good coffee.

    Stayed in July 2024

  • Reviewed: August 23, 2024

    8.0
    Nice stay next to lively streets
    • Leisure trip
    • Solo traveler
    • Champs Room Hollywood
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness could be improved: hairs in the bathroom and faint stains on the bed sheets. Also, the double bed was in fact two small beds pushed together.

    Nice, well maintained room, with enough space. Bathroom was very comfortable. The location is ideal, the hotel is quiet but in the heart of a very happening neighbourhood. I would go back if again in Surabaya.

    Stayed in August 2024

  • Reviewed: August 21, 2024

    10
    I loved my stay at Kampi Hotel. The location, comfort, and convenience made it an excellent choice.
    • Leisure trip
    • Group
    • Champs Room Hollywood
    • Stayed 3 nights
    • Submitted from a mobile device

    NIL

    You can explain your preference for Kampi Hotel like this: I like staying at Kampi Hotel because it is conveniently located near Tunjungan Plaza, which makes shopping and dining very easy. Additionally, there are many great coffee shops and other attractions close by, making it a perfect base for exploring the area.

    Stayed in August 2024

  • Reviewed: August 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Champs Room Hollywood
    • Stayed 4 nights
    • Submitted from a mobile device

    Location that is perfect for exploring Surabaya, but little too far from other local gems like Malang, Bromo, Tumpak Sevu or Madakaripura.

    - Choice of food for breakfast - Comfortable beds - Good service - Gym

    Stayed in July 2024

Showing 1 - 25

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