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Reviews of Kastara Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jalan Bangkiang Sidem, Keliki, Tegallalang, Gianyar, 80571 Ubud, Indonesia

#31 of 422 hotels in Ubud

Guests' Choice

Review Score

Based on 1778 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.1

  • Facilities

    9.6

  • Staff

    9.8

  • Value for money

    9.2

  • Free Wifi

    9.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 4, 2025

    10
    Would recommend 100%!
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 3 nights
    • Submitted from a mobile device

    Lovely experience from the get go , starting with the wonderful room decorations for my partners birthday. Although we didn't get to enjoy all that the resort offered as we were doing various activities it was well worth staying there as our first time in Bali / Ubud.

    Stayed in April 2025

  • Reviewed: April 4, 2025

    10
    Perfect way to celebrate a 50th!
    • Leisure trip
    • Group
    • Suite Double Room with Valley View
    • Stayed 3 nights
    • Submitted from a mobile device

    We came here on our second trip to Bali in 2023 and vowed to return because it was so amazing. We brought my sister and a group on friend here as we were celebrating her 50th birthday. We organised a cake for unbeknownst to us the Kastara had also organised a cake for her which was exceptional. They also filled her bath with welcoming flowers which she loved. A truly wonderful experience. It’s slightly away from the hustle on bustle of the central Ubud but that what’s we live about it, it’s absolute tranquility.

    Stayed in March 2025

  • Reviewed: April 4, 2025

    10
    Brilliance on ever aspect
    • Leisure trip
    • Travelers with friends
    • Suite Double Room with Valley View
    • Stayed 3 nights
    • Submitted from a mobile device

    We absolutely love staying at the Kastara. The rooms are amazing and the staff are incredible. This is our third stay at the Kastara. The rooms are next level as is the peaceful of the rainforest backdrop from you private stone bath (big enough for 4 people) on your balcony. The staff here are so welcoming and go above and beyond to make sure you stay there is amazing.

    Stayed in March 2025

  • Reviewed: April 3, 2025

    10
    Absolutely Incredible
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 4 nights
    • Submitted from a mobile device

    This hotel is honestly incredible. The staff are amazing, the rooms were spotless and the views are insane. Would definitely book again without hesitation! One thing to note is that they do not allow online taxi bookings in this area of hotels but the hotel can arrange a local taxi and they were reasonably priced. If you wanted to order an online taxi then you would have to walk 6-7 minutes down the road but we didn’t find any issues with this. You can get an online taxi to the hotel for drop off but just not pick up.

    Stayed in April 2025

  • Reviewed: April 3, 2025

    10
    Exceeded My Wildest Dreams
    • Leisure trip
    • Solo traveler
    • Royal Suite with Pool and Jungle View
    • Stayed 2 nights
    • Submitted from a mobile device

    My solo retreat to Kastara Resort & Spa in Ubud was nothing short of magical. Seeking tranquility and a chance to reconnect with myself, I found a haven that surpassed all expectations. Nestled amidst Ubud's breathtaking landscapes, the resort offered a sense of serene isolation, yet with the comforting presence of exceptional staff. The views were a constant source of peace, a visual symphony of lush greenery and tranquil valleys. The warmth and attentiveness of the staff were truly remarkable. Being a solo traveler, I particularly appreciated their genuine kindness and helpfulness. Every member, from reception to housekeeping, made me feel incredibly welcome and comfortable. No request was too much trouble, and their smiles were a constant source of joy. A highlight of my stay was undoubtedly my spa experience with Lina. Her skilled hands provided a massage and skin treatment that were pure bliss. I felt completely rejuvenated, and her expertise was truly exceptional. It was a moment of profound relaxation and self-care. I also had the pleasure of indulging in the Kawa Habachi culinary experience, and Chef Indra's creations were a feast for the senses. Each dish was a masterpiece, showcasing his talent and passion. Chef Indra's artistry and the staff's attentiveness made it a truly memorable occasion. My villa was a sanctuary of comfort and elegance, a perfect space for solitude and reflection. The private pool offered a personal oasis, and the stunning views provided a constant connection to nature. The attention to detail, from the luxurious amenities to the impeccable cleanliness, was truly impressive. Kastara Resort & Spa became my personal sanctuary, a place where I could truly unwind and recharge. It was an experience that nourished my soul, and I left feeling deeply grateful for the tranquility and exceptional service. To Lina, Chef Indra, Suzanne, and the entire staff, thank you for creating such a perfect solo retreat.

    Stayed in April 2025

  • Reviewed: April 1, 2025

    9.0
    Made Ubud Unforgettable
    • Leisure trip
    • Solo traveler
    • Suite Double Room with Valley View
    • Stayed 4 nights
    • Submitted from a mobile device

    I was torn among 3 resorts and I know I made the right choice. Hospitality is amazing. Everyone is lovely and kind. Rica at the restaurant by the pool, Armoni at the desk, Ngakan and Artha at the cooking class made it exceptionally unforgettable. The place is serene and well-kept. The room smells of lemons. The Balinese massage is worth the price. The Hibachi experience is something I will now crave for. I traveled solo and the staff were my friends. I will be back.

    Stayed in April 2025

  • Reviewed: March 30, 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing, everything was perfect

    We absolutely loved everything! The service, the cleanliness, the food were everything amazing. We felt super comfortable and we will be back again!

    Stayed in March 2025

  • Reviewed: March 30, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Suite Double Room with Valley View
    • Stayed 3 nights
    • Submitted from a mobile device

    I couldn't get the gojek app because they support local taxi but beside that everything was perfect

    Everything was perfect stuff ready to help you 24/7 very friendly

    Stayed in March 2025

  • Reviewed: March 30, 2025

    10
    Beautiful & zen location.
    • Leisure trip
    • Travelers with friends
    • Royal Suite with Pool and Jungle View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to dislike!

    Location was perfect! Views were worth the price. Enjoyed having gym access as well.

    Stayed in March 2025

  • Reviewed: March 30, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 4 nights
    • Submitted from a mobile device

    amazing stay, good gym with mostly dumbbell equipment, beautiful views and great services

    Stayed in March 2025

  • Reviewed: March 25, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite Double Room with Valley View
    • Stayed 2 nights
    • Submitted from a mobile device

    We tried the private Japanese diner with chef Indra! It was awesome ^^

    Stayed in March 2025

  • Reviewed: March 24, 2025

    10
    The hotel and staff are magnificent
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 3 nights
    • Submitted from a mobile device

    I still have been paid my approved moored match details.

    Kastara Redort is amazing as always m.

    Stayed in March 2025

  • Reviewed: March 23, 2025

    10
    Had a absolutely amazing stay at Kastara! The location was dreamy and seren with amazing staff! Omg everything was perfe
    • Leisure trip
    • Family with young children
    • Suite Double Room with Valley View
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    The ambience! The location, the staff! Loved it

    Stayed in March 2025

  • Reviewed: March 20, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Suite Double Room with Valley View
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything 😍

    Stayed in March 2025

  • Reviewed: March 15, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 2 nights
    • Submitted from a mobile device

    The food can definitely be better. We didn’t enjoy the food that much. Apart from that, everything else was perfect!

    The spa service was amazing. We tried different spas but the one at Kastara was literally the best. Also, the property itself was so beautiful that we didn’t go out the first day, just stayed in our rooms and lazed around.

    Stayed in March 2025

  • Reviewed: March 12, 2025

    9.0
    Highly recommend, the best views we have ever had from a hotel
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 3 nights
    • Submitted from a mobile device

    The only Issue we had was on the first night. We arrived late and our food was served cold. But other than this the food was very good

    The staff were extremely friendly and attentive The view from the room is incredible and the pool was very nice The cooking class with Chef sutrawan was good fun, great value for money and tasty The taxi from the airport was super helpful and we used the same driver for the rest of our time in ubud

    Stayed in March 2025

  • Reviewed: March 8, 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 6 nights
    • Submitted from a mobile device

    Extremely polite and friendly staff

    Stayed in March 2025

  • Reviewed: March 8, 2025

    10
    We loved our stay in Kastara Resort.
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 2 nights
    • Submitted from a mobile device

    The atmosphere was phenomenal. The staff was super friendly. Rooms were neat. Spa treatments were also fantastic, so relaxing!

    Stayed in March 2025

  • Reviewed: March 6, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing stay. The whole team was very lovely and very welcoming. The stay was a special occasion and they made it even better, the massage I did was excellent. Big thank you to the Kastara team. Will definitely be staying again.

    Stayed in March 2025

  • Reviewed: March 5, 2025

    9.0
    Little piece of heaven
    • Leisure trip
    • Travelers with friends
    • Suite Double Room with Valley View
    • Stayed 6 nights
    • Submitted from a mobile device

    This stay was better than I could have hoped for! The hotel was in a beautiful location, the rooms were amazing and the staff were just wonderful. We were hoping for a relaxing holiday and we were treated to this and so much more. The spa staff and services were just excellent and coupled with the yoga and serene setting was just what we needed. I cannot wait to come back!!

    Stayed in February 2025

  • Reviewed: March 4, 2025

    10
    It’s our favourite place in Ubud and we will be coming back for a third stay in a week.
    • Leisure trip
    • Group
    • Suite Double Room with Valley View
    • Stayed 2 nights
    • Submitted from a mobile device

    My only gripe is the cushions on the day bed need to be washed. They smell of other peoples sweat and are not nice to lay on.

    The resort and rooms are perfection. The staff are extremely helpful. A gentleman at reception went above and beyond for me when I was having pain from kidney stones. He was there during our stay last year as well and we cannot praise him enough.

    Stayed in February 2025

  • Reviewed: March 4, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 3 nights

    We stayed there for only 3 nights, and we wish we could have stayed longer. The service and staff were excellent. One day, we had to go on a tour (a volcano tour), so we had to wake up at 2 a.m., and we wouldn’t make it on time for breakfast. We asked them if they could bring breakfast to our room so it would be ready when we arrived around 11 a.m. They did! :) They were all super nice and polite. The room was really beautiful and clean, the view and swimming pool were awesome, and the restaurant was a little bit expensive compared to others, but you can find other places within walking distance. The area was super chill, with not too many people or traffic. Nearby, there is a walking trail through nature that takes you to the center (a 30-minute walk). It was perfect.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    10
    Bali bliss
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 2 nights
    • Submitted from a mobile device

    Having to leave!!!

    Wow, this place is heaven. Best room we have ever stayed in. Staff are the politest and most helpful you will ever meet. Views are amazing and breakfast was delicious. Lovely ambience throughout the hotel. Stay here and be a king and queen for the day or a week if you have time!! Exceeded even my highest expectations.

    Stayed in March 2025

  • Reviewed: February 28, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Royal Suite with Pool and Jungle View
    • Stayed 2 nights
    • Submitted from a mobile device

    The Grab app doesn’t work in this area

    Stayed in February 2025

Showing 1 - 25

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