Jalan Pantai Gili Trawangan Dusun Gili Indah, 83352 Gili Trawangan, Indonesia
#8 of 133 hotels in Gili Trawangan
Guests' ChoiceBased on 272 hotel reviews
9.5Cleanliness
9.6
Comfort
9.8
Location
9.3
Facilities
9.5
Staff
9.8
Value for money
9.3
Free Wifi
9.1
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End of dialog contentReviewed: August 13, 2023
Merim
United Arab EmiratesJust one note, there is European lady at the property I guess she is manager. We complained once that the juices that they served at the breakfast were watery and they really were. It was weird how she managed our complaint. She argued with us saying that this how actually juice supposed to be, we felt like she didn’t hear us and didn’t want to help. It was disappointing because hotel was not cheap. She didn’t make any effort to fix our complaint, it was not very nice experience, in a way we felt that she was a racist, because she came to talk to us with very superior attitude even though that we are clients
Our room was very clean, comfortable and quiet. We loved the bathroom , we had cute little fishes in our own the small bathroom pond, very creative design. Staff was very friendly and attentive. Location wax perfect, it is just 5 min from the beach and restaurants. Property provides bicycles, it was great so we could ride around and discover the island
Stayed in August 2023
Reviewed: August 3, 2023
Diana
SwitzerlandWe liked it all, only thing we disliked were the flies that were everywhere, including in the living room, but i guess is normal considering where we were. Advise: always close the doors!
We had the private villa with 3 bedrooms and a very cute private pool. The villa is clean and you have all the facilities needed in the kitchen etc. The staff is extremely friendly and polite, the breakfast delicious and also the rest of the food we had there! Really recommend the place!
Stayed in August 2023
Reviewed: July 24, 2023
Emma
SingaporeThe space, the pool and the indoor outdoor feel.
Really rustic and we loved it. Kids in the building by the pool and we were inside. We felt very at one with nature!
Stayed in July 2023
Reviewed: July 24, 2023
Madeleine
IndonesiaThe bikes are getting too old and its not as comfy to ride them anymore.
Their staff are super kind, very warm and keen to help. Their pool is super beautiful at night. Also, they provide complementary bikes 🚲 The room is also super clean and the bed is very comfortable
Stayed in July 2023
Reviewed: July 23, 2023
Dónal
IrelandThis is such an amazing place, with friendly staff and quality and sustainability obvious throughout. Every detail is well thought out and the whole villa is designed to perfection. All the staff constantly went out of their way to help and were able to give great recommendations about the island and elsewhere in Indonesia. We really enjoyed our chats with Dayat and he even taught me how to make a proper barista-grade cappucino. Thanks for everything Kuno!
Stayed in July 2023
Reviewed: July 3, 2023
Ivanka
United KingdomNot the sea front location, but that’s not a problem as the hotel provides bikes.
Very cute hotel with amazing personnel. The rooms are well equipped and very comfy. Amazing design and amenities.
Stayed in June 2023
Reviewed: June 30, 2023
Victoria
SingaporeNothing!
Food was amazing, staff were very helpful, villa was stunning
Stayed in June 2023
Reviewed: June 24, 2023
Paul
United Kingdombuilding work next door but it looks to be nearly complete and really didn’t make much noise
Kuno is a beautifully designed property, our room was very private with a wonderful private pool and cool outdoor bathroom. The staff are lovely and organised everything really efficiently. the breakfast and room service was fantastic. it’s on the quieter side of the island but there are really cool restaurants and bars very close and the hotel organises horse carts and has bikes to go further around the island.
Stayed in June 2023
Reviewed: June 24, 2023
Peter
NorwayWe didn't use the safe-box, but it displayed error messages and was noisy in the middle of the night a few times, until it turned itself off mysteriously. It also sent very strong blue light into our very nice room in the dark. I had to back it up with towels so I couldn't hear it or see it. Minor thing though, wasn't bothered enough to say anything after burying it in towels. Had a great stay.
Isolated, cosy little retreat in the quiet part of Gilli. We had a great stay. Relaxing the hot hours of mid-day away by the pool and then venturing a short walk (although I recommend using the available bikes) to the beach with nice sunsets and good food.
Stayed in June 2023
Reviewed: June 22, 2023
Mia
AustraliaThe miscommunication prior to our stay was really stressful for us and it took a lot of back and forth to be resolved. This probably could have been avoided if the email chain had been read by the staff members to understand the full situation when replying, rather than just reading the newest email. I also found that I couldn’t contact the property through Booking.com and had to find the actual email address online.
We liked the location as it was quiet and close to the beach with good snorkelling spots. Room was as pictured and the pool was nice, the staff at reception were kind and helpful with recommendations and they assisted us in booking a private tour of the Gili islands which turned out to be an awesome tour. The food was also good and we really appreciated having the bike and snorkelling mask hire included.
Stayed in June 2023
Reviewed: June 16, 2023
Princy
United Arab EmiratesNothing, everything was fine
I loved everything about this place and also the person who is managing - Ulan at the recption.She is exceptional.
Stayed in June 2023
Reviewed: May 29, 2023
Anna
United KingdomLovely location Food was excellent Hotel was lovely Staff awesome No complaints
Stayed in May 2023
Reviewed: May 28, 2023
Ailie
United Kingdomnothing
beautiful villas in a quieter part of the island. pool area is perfect. really enjoyed the outdoor bathroom. staff were so lovely and helpful. breakfast tasty. would highly recommend!
Stayed in May 2023
Reviewed: May 27, 2023
Alexandra
CanadaAbsolutely beautiful! Staff is extremely friendly. Will definitely be visiting again!
Stayed in May 2023
Reviewed: May 25, 2023
Anastasia
IndonesiaI got a broken bike. On the way back, we almost missed the ferry, as the taxi with horses arrived much later.
The staff is very friendly, delicious breakfast, the pool looks amazing at night
Stayed in May 2023
Reviewed: May 18, 2023
Amber
United KingdomWe loved the use of the bikes, but they are quite old. This is NOT a big deal at all, but thought I would mention.
This is a brilliant little oasis on the north of the Island - a hundred or so metres from the beach. We loved it. The team at Kuno Villas went over and above for us. I let them know last minute that my friend's birthday was the next day and asked for a bottle of prosecco to be available. They not only did this but decorated the room way more than was anticipated with streamers and banners and tonnes of flowers. A group of them then came to the villa and presented the prosecco and a birthday cake to my friend singing 'happy birthday'. They were absolutely wonderful and we cannot thank them enough!
Stayed in May 2023
Reviewed: May 17, 2023
Andreza
Australiabreakfast is very simple and with few options. the restaurant is the same.
Is amazing! very comfortable the staffs are too friendly. pool beautiful and clean.
Stayed in April 2023
Reviewed: May 11, 2023
Tobias
Germany- rental bikes have seen better days and could need an update
(we had a bungalow at the shared pool) - great atmosphere (welcome drink, complementary cappuccinos, everything clean, nice staff) - good breakfast selection - rooms very comfortable (smell good)
Stayed in May 2023
Reviewed: April 30, 2023
Sophie
GermanyThere was a fridge in the room which was loud and bright at night.
The room was exceptional, an outdoor bathroom was absolute luxury. The location is right next to the beach. The staff are lovely. Would highly recommend.
Stayed in April 2023
Reviewed: April 27, 2023
Hayley
Australiabeautiful private oasis, lovely vibe and very relaxing. staff were friendly and helpful. the breakfast was delicious. it’s a little far from the main area of Gili T but we used the bikes to get around which was fine, there are also head torches in the rooms which help when you are biking in the dark. I didn’t mind it’s location I thought it was perfectly situated where we could explore the west, north and eastern sides of the island.
Stayed in April 2023
Reviewed: April 1, 2023
Eugenijus
Lithuanianothing
Stylish property with very helpful staff service, many thanks to them!!!
Stayed in March 2023
Reviewed: March 28, 2023
Conaill
United KingdomBeautiful Villa, with amazing staff who where very friendly!
Stayed in March 2023
Reviewed: March 19, 2023
Emma
United KingdomThe only issue we had was with a large group of people who when checking in and out of the private villas took over the swimming pool area for the other rooms and were incrediblyload and obnoxious. I think the hotel needs to stop large groups from private villas using this space as it spoilt it a bit for us.
Amazing hotel and the staff were brilliant. So welcoming and helpful. Bikes and snorkeling equipment were provided free of charge which was great. Breakfast was delicious and had a nice range of options. Nice location a little bit away from the main street which meant it was peaceful and quite. Also some great restaurant recommendations provided by the hotel.
Stayed in March 2023
Reviewed: March 12, 2023
Nabilah
Malaysiaone of the bicycles kept on breaking down
hospitality, room, facilities were all complete and amazingly done
Stayed in March 2023
Reviewed: March 9, 2023
Robert
United KingdomStaff phenomenal , nice and kind , beautiful place.
Stayed in March 2023
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