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  5. Reviews of Lili Cottage Ubud

Reviews of Lili Cottage Ubud This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Raya Pengosekan, 80571 Ubud, Indonesia

#381 of 422 hotels in Ubud

Guests' Choice

Review Score

Based on 138 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    8.8

  • Facilities

    7.0

  • Staff

    8.0

  • Value for money

    8.0

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 2, 2025

    7.0
    Good location, comfortable and clean stay
    • Leisure trip
    • Couple
    • Suite with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool was green when we arrived

    Close to town, very good price, property and gardens well kept. No restaurant so breakfast is brought to your room. Nice hot water and good water pressure

    Stayed in February 2025

  • Reviewed: October 19, 2024

    8.0
    I was stay there for 10days for myself. mostly I really enjoyed a big space of the room. Good location, nice breakfast.
    • Solo traveler
    • Superior Room with Pool View
    • Stayed 10 nights
    • Submitted from a mobile device

    House keeper cleaning the room every single day however, It is not 100% clean very where and It took me a while to communicate with the staff because their English was not good I had to asked them 3times to change bed sheet. There are many different kinds of ants, so if you don't handle food well, your room is more likely to stay with ants.

    Lovely property specially swimming pool such a beautiful area and so quiet. Good location to go to Yoga Barn, good value of money, friendly staff. They changed the breakfast time at 6am for my yoga training and kept bags before check-in and check-out.

    Stayed in October 2024

  • Reviewed: August 4, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I had a room mix up. Staff communication was below average. Air con didn’t work and was dripping needed a full service. I didn’t have a lot of the amenities that said were provided and no compensation for this.

    Location was great.

    Stayed in July 2024

  • Reviewed: July 29, 2024

    8.0
    Good value for money
    • Leisure trip
    • Solo traveler
    • Superior Room with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    Aging toilets and showers, mattress was a bit too firm, pillows need replacement.

    Location is amazing and was very quite

    Stayed in July 2024

  • Reviewed: July 29, 2024

    8.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Superior Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    The toilets and showers are aging, water supply is not steady.

    The location is amazing

    Stayed in July 2024

  • Reviewed: June 11, 2024

    7.0
    Great staff, property, and location - sadly wrong unit allocation upon arrival
    • Leisure trip
    • Family with young children
    • Suite with Pool View
    • Stayed 2 nights

    Unfortunately, upon arriving, we were not given the unit we originally booked, and it was a completely different room. I booked a Suite with a Pool view, and the photos are showing a kitchen in the unit I booked. My mom arrived first, and as she did not do the booking and not very tech savvy, she was confused but didn't ask much. I arrived much later in the night and realized the unit is not the one I booked for. I double checked again and talked to the staff about the issue and asked for a solution. They were very understanding and the next day moved us to the unit we actually booked for. It was unfortunate having to move for such a short stay. I wouldn't be quick to blame the property, having currently work in the same industry. This could also be a mapping issue where the booking they received from Booking.com might not be reflected correctly on their system. If this is the case, my suggestion is for them to talk to Booking.com to make sure a similar issue doesn't happen again in the future. I would also suggest from their side to double check that guests booking from online travel agencies got the unit they booked, as advertised on the platform. For guests, I'd advise double-checking with the staff via message prior to coming.

    The staff are fantastic. They are nice and understanding, and when we need anything they always try to help the best they can. The accommodation is lovely and quiet and worth the value.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    6.0
    Ok but don’t expect any flexibility.
    • Leisure trip
    • Group
    • Superior Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    V poor customer service regarding trying to change my booking.

    New. Good location.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    7.0
    Not a bad option.
    • Leisure trip
    • Group
    • Suite with Pool View
    • Stayed 6 nights

    There’s no point to the kitchens as they have nothing at all in them. Breakfast is fairly minimal compared with other places.

    Pool area is nice and it’s a quiet setting.

    Stayed in March 2024

  • Reviewed: February 14, 2024

    8.0
    Great stay at Lilli
    • Leisure trip
    • Solo traveler
    • Suite with Pool View
    • Stayed 5 nights

    The wifi is a bit patchy and the kitchen doesnt have any utensils at all so cannot be used - wasnt a problem for me but FYI

    The room is super spacious, comfortable and has lots of storage space, thepool areais very cleanand tidy and beautiful and thepool is refreshing. the staff are friendly and accommodating

    Stayed in January 2024

  • Reviewed: October 21, 2023

    8.0
    Very Good
    • Family with young children
    • Suite with Pool View
    • Stayed 7 nights
    • Submitted from a mobile device

    2 upstairs rooms, shower heads need replacing, room number 2 bad wi fi, breakfast not always what you ordered,

    Location, staff, stayed in 3 different rooms all good value, very good bar, restaurant (who's who) at start of walk way

    Stayed in October 2023

  • Reviewed: October 8, 2023

    7.0
    The good impression of the first time was gone.
    • Leisure trip
    • Solo traveler
    • Suite with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    My order was for a room on the first floor near the pool. In the end, I was given a room with no view of the pool. Though I did tell the front desk, but it didn't help. The first time I stayed there, I had a good memory. However, the second time I stayed there, I was not given a room on the first floor near the pool according to the room type I booked. My impression went to hell in a handbasket.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    7.0
    Overall the stay was good for what we needed. The staff are super nice and helpful.
    • Leisure trip
    • Couple
    • Suite with Pool View
    • Stayed 2 nights

    Finding the place was a hassel. It states Lily Cottage on Booking.com but on google maps it states Lily House. On booking the location on the maps is incorrect. This is not good as we had to turn around multiple times to find it. I also had o get out and ask people where it was and no one knew because the name in booking.com is not correct. On booking, it should state how far back the place is off the main road. I had a lot of luggage as I was moving home to Australia. It's about a 150m walk with a few sets of steps. If you have many or heavy luggage I would not recommend here. Wifi is not very good and not very strong. The walls are quite thin so you can hear when people are moving around on the upper levels or outside.

    Room was very spacious including kitchenette room, bathroom and separate toilet. Breakfast was your standard breakfast in Indonesia, would recommend offering sauces and salt and pepper. The pool looked very nice even though I did not go in it. Aircon worked very well!

    Stayed in October 2023

  • Reviewed: August 30, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    At the bath, there was a dark edge of mold The shower head was full of lime so it didn’t work properly.

    The bed, the view, the balcony, the size of the room

    Stayed in August 2023

  • Reviewed: August 23, 2023

    8.0
    We had a good stay
    • Leisure trip
    • Couple
    • Suite with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    A Bathroom could do with a deep clean and the towels should have been replaced years ago.

    Tucked away and quiet yet very close to the centre, good value. We have been frequent visitors for years now. Good aircon and a pool, too.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    8.0
    Overall, it was a very pretty and good value for money.
    • Leisure trip
    • Solo traveler
    • Suite with Pool View
    • Stayed 3 nights

    The bathroom was not super clean and there was no soap provided.

    The courtyard area with the pool is very pretty, green, and peaceful. I also liked sitting out on the balcony and looking over the neighborhood.

    Stayed in June 2023

  • Reviewed: August 17, 2023

    6.0
    Overall good value if trying to find something affordable, just too many ants
    • Leisure trip
    • Solo traveler
    • Superior Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of ants, in particular around the bed

    Location is very good, spacious room, comfy bed, good air conditioning, good value for money.

    Stayed in August 2023

  • Reviewed: August 2, 2023

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Superior Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    - chaotic staff and no one available at reception, very exhausting

    - good location - good price

    Stayed in August 2023

  • Reviewed: July 6, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff was not professional, not able to understand English, basic accessories like hand wash, soap,bath roam slippers were not available or provided.

    Natural beautiful view of cottage

    Stayed in June 2023

  • Reviewed: July 6, 2023

    8.0
    Very good experience
    • Leisure trip
    • Couple
    • Suite with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff members were very helpful and polite. Location is very convenient and beautiful property.

    Stayed in July 2023

  • Reviewed: July 2, 2023

    8.0
    Affordable spacious and quiet place to rest...
    • Leisure trip
    • Couple
    • Suite with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    Internet connection or WiFi quality and the pillows and bedsheets.

    The place is very beautiful, spacious, and affordable. Location is also good, convenient enough to walk to eating places, yoga, massage, etc. Staffs are also helpful. It would be more helpful if WiFi connection could be improved. But we were very happy with our trip because we took this chance to stay away from Netflix and social media. It is not be helpful when we need to do some work that requires internet connection though. The pillows are yellowish and bed sheets are with stains, but despite all those we slept like babies because the place is peaceful and comfortable.

    Stayed in July 2023

  • Reviewed: June 20, 2023

    7.0
    Is a value for money. Staff are friendly. Has lots of cafe nearby and safe to wander around at night
    • Leisure trip
    • Family with young children
    • Suite with Pool View
    • Stayed 3 nights

    One of the rooms didn't have sufficient lighting. The plugs points were not compatible with SG ones. The villa did not have any support for that. The amenities were very basic. We had to get decent toiletries. The water provided per head per day was 100ml.

    All was value for money. The staff were friendly and prompt to answer all queries.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    7.0
    Good
    • Business trip
    • Couple
    • Superior Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Inconvenient parking and very minimum accessories

    Good location

    Stayed in June 2023

  • Reviewed: June 3, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Superior Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    i was book but have to waits long due to the room already full eventhough i already make payment

    big space, big room and clean

    Stayed in March 2023

  • Reviewed: May 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Suite with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    My room had been given to someone else and had to sleep on a mattress on the floor in a friends room

    Love Lili Cottage. Always stay there.

    Stayed in May 2023

Showing 1 - 25

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