Jl. Raya Pengosekan, 80571 Ubud, Indonesia
#380 of 421 hotels in Ubud
Guests' ChoiceBased on 138 hotel reviews
7.2Cleanliness
7.8
Comfort
7.7
Location
8.8
Facilities
7.0
Staff
8.0
Value for money
8.0
Free Wifi
7.5
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End of dialog contentReviewed: February 2, 2025
James
United KingdomPool was green when we arrived
Close to town, very good price, property and gardens well kept. No restaurant so breakfast is brought to your room. Nice hot water and good water pressure
Stayed in February 2025
Reviewed: October 19, 2024
Miran
AustraliaHouse keeper cleaning the room every single day however, It is not 100% clean very where and It took me a while to communicate with the staff because their English was not good I had to asked them 3times to change bed sheet. There are many different kinds of ants, so if you don't handle food well, your room is more likely to stay with ants.
Lovely property specially swimming pool such a beautiful area and so quiet. Good location to go to Yoga Barn, good value of money, friendly staff. They changed the breakfast time at 6am for my yoga training and kept bags before check-in and check-out.
Stayed in October 2024
Reviewed: August 4, 2024
Bex
New ZealandI had a room mix up. Staff communication was below average. Air con didn’t work and was dripping needed a full service. I didn’t have a lot of the amenities that said were provided and no compensation for this.
Location was great.
Stayed in July 2024
Reviewed: July 29, 2024
Svetlana
AustraliaAging toilets and showers, mattress was a bit too firm, pillows need replacement.
Location is amazing and was very quite
Stayed in July 2024
Reviewed: July 29, 2024
Svetlana
AustraliaThe toilets and showers are aging, water supply is not steady.
The location is amazing
Stayed in July 2024
Reviewed: June 11, 2024
Wannabreakfree
JapanUnfortunately, upon arriving, we were not given the unit we originally booked, and it was a completely different room. I booked a Suite with a Pool view, and the photos are showing a kitchen in the unit I booked. My mom arrived first, and as she did not do the booking and not very tech savvy, she was confused but didn't ask much. I arrived much later in the night and realized the unit is not the one I booked for. I double checked again and talked to the staff about the issue and asked for a solution. They were very understanding and the next day moved us to the unit we actually booked for. It was unfortunate having to move for such a short stay. I wouldn't be quick to blame the property, having currently work in the same industry. This could also be a mapping issue where the booking they received from Booking.com might not be reflected correctly on their system. If this is the case, my suggestion is for them to talk to Booking.com to make sure a similar issue doesn't happen again in the future. I would also suggest from their side to double check that guests booking from online travel agencies got the unit they booked, as advertised on the platform. For guests, I'd advise double-checking with the staff via message prior to coming.
The staff are fantastic. They are nice and understanding, and when we need anything they always try to help the best they can. The accommodation is lovely and quiet and worth the value.
Stayed in May 2024
Reviewed: May 26, 2024
Samantha
United KingdomV poor customer service regarding trying to change my booking.
New. Good location.
Stayed in April 2024
Reviewed: March 31, 2024
Mark
New ZealandThere’s no point to the kitchens as they have nothing at all in them. Breakfast is fairly minimal compared with other places.
Pool area is nice and it’s a quiet setting.
Stayed in March 2024
Reviewed: February 14, 2024
Wheeler
New ZealandThe wifi is a bit patchy and the kitchen doesnt have any utensils at all so cannot be used - wasnt a problem for me but FYI
The room is super spacious, comfortable and has lots of storage space, thepool areais very cleanand tidy and beautiful and thepool is refreshing. the staff are friendly and accommodating
Stayed in January 2024
Reviewed: October 21, 2023
James
United Kingdom2 upstairs rooms, shower heads need replacing, room number 2 bad wi fi, breakfast not always what you ordered,
Location, staff, stayed in 3 different rooms all good value, very good bar, restaurant (who's who) at start of walk way
Stayed in October 2023
Reviewed: October 8, 2023
Chih
TaiwanMy order was for a room on the first floor near the pool. In the end, I was given a room with no view of the pool. Though I did tell the front desk, but it didn't help. The first time I stayed there, I had a good memory. However, the second time I stayed there, I was not given a room on the first floor near the pool according to the room type I booked. My impression went to hell in a handbasket.
Stayed in October 2023
Reviewed: October 6, 2023
Jac
AustraliaFinding the place was a hassel. It states Lily Cottage on Booking.com but on google maps it states Lily House. On booking the location on the maps is incorrect. This is not good as we had to turn around multiple times to find it. I also had o get out and ask people where it was and no one knew because the name in booking.com is not correct. On booking, it should state how far back the place is off the main road. I had a lot of luggage as I was moving home to Australia. It's about a 150m walk with a few sets of steps. If you have many or heavy luggage I would not recommend here. Wifi is not very good and not very strong. The walls are quite thin so you can hear when people are moving around on the upper levels or outside.
Room was very spacious including kitchenette room, bathroom and separate toilet. Breakfast was your standard breakfast in Indonesia, would recommend offering sauces and salt and pepper. The pool looked very nice even though I did not go in it. Aircon worked very well!
Stayed in October 2023
Reviewed: August 30, 2023
Jessica
NetherlandsAt the bath, there was a dark edge of mold The shower head was full of lime so it didn’t work properly.
The bed, the view, the balcony, the size of the room
Stayed in August 2023
Reviewed: August 23, 2023
Petr
New ZealandA Bathroom could do with a deep clean and the towels should have been replaced years ago.
Tucked away and quiet yet very close to the centre, good value. We have been frequent visitors for years now. Good aircon and a pool, too.
Stayed in August 2023
Reviewed: August 20, 2023
Aislinn
Saudi ArabiaThe bathroom was not super clean and there was no soap provided.
The courtyard area with the pool is very pretty, green, and peaceful. I also liked sitting out on the balcony and looking over the neighborhood.
Stayed in June 2023
Reviewed: August 17, 2023
Simone
IrelandLots of ants, in particular around the bed
Location is very good, spacious room, comfy bed, good air conditioning, good value for money.
Stayed in August 2023
Reviewed: August 2, 2023
Lena
Germany- chaotic staff and no one available at reception, very exhausting
- good location - good price
Stayed in August 2023
Reviewed: July 6, 2023
Kamta
IndiaStaff was not professional, not able to understand English, basic accessories like hand wash, soap,bath roam slippers were not available or provided.
Natural beautiful view of cottage
Stayed in June 2023
Reviewed: July 6, 2023
Krishna
AustraliaStaff members were very helpful and polite. Location is very convenient and beautiful property.
Stayed in July 2023
Reviewed: July 2, 2023
Shinta
BrazilInternet connection or WiFi quality and the pillows and bedsheets.
The place is very beautiful, spacious, and affordable. Location is also good, convenient enough to walk to eating places, yoga, massage, etc. Staffs are also helpful. It would be more helpful if WiFi connection could be improved. But we were very happy with our trip because we took this chance to stay away from Netflix and social media. It is not be helpful when we need to do some work that requires internet connection though. The pillows are yellowish and bed sheets are with stains, but despite all those we slept like babies because the place is peaceful and comfortable.
Stayed in July 2023
Reviewed: June 20, 2023
Pal
SingaporeOne of the rooms didn't have sufficient lighting. The plugs points were not compatible with SG ones. The villa did not have any support for that. The amenities were very basic. We had to get decent toiletries. The water provided per head per day was 100ml.
All was value for money. The staff were friendly and prompt to answer all queries.
Stayed in June 2023
Reviewed: June 5, 2023
Hillman
IndonesiaInconvenient parking and very minimum accessories
Good location
Stayed in June 2023
Reviewed: June 3, 2023
Mimi
Malaysiai was book but have to waits long due to the room already full eventhough i already make payment
big space, big room and clean
Stayed in March 2023
Reviewed: May 16, 2023
Caroline
AustraliaMy room had been given to someone else and had to sleep on a mattress on the floor in a friends room
Love Lili Cottage. Always stay there.
Stayed in May 2023
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