The bedsheets were dirty upon our arrival and had to be changed. The toilet and bathroom were stained and dirty. There were no cutlery or utensils in the so-called kitchen. The beds were so creaky, it would wake us both up when one rolled over. The hallways were filthy and streams of ants everywhere. The cushion for the lounge chair on the balcony was filthy and stained. The sink tap didn’t work. The free breakfast was cold and below average so we ate breakfast elsewhere. The “100% pressed orange juice with no added water or sugar” looked and tasted so watered down it barely tasted like orange juice.

The pool was clean and a nice temperature. The beds were made and bins changed daily. The staff fixed the Wi-Fi when told it wasn’t working. The location is excellent.

Stayed in March 2023

Nothing so far

Big room, good wifi, location was perfect

Stayed in March 2023

Bit dated and cleanliness can be better. They overbooked our reservation, so we didn't get what we booked for. Communication with manager was awful, didn't come with a proper solution of his own. To bad the first time back in 2016 we had a way better experience.

Location is great. The staff is wonderful/friendly.

Stayed in March 2023

Even though we had a kitchen, it didn’t have any utensils, no plates/forks/knives. So it makes it useless if you don’t stay long term and buy them yourself. You have to say what you want for breakfast one day ahead, and at what time you want it to be served. If you don’t do that, you will not receive any breakfast. This happened to us 3 days in a row, when arrived late at night and didn’t have the chance to order the breakfast.

We really liked the privacy we had, being on level 1 nobody was crossing in front of our room. The room was really nice, having a nice terrace and a separate space to chill The location is perfect, in one of the busiest parts of Ubud, but still super quiet because it’s located on an alley.

Stayed in February 2023

We paid for 3 nights ,but the next day ,they knocked on the door and asked to leave immediately cause check out should be done and another people are waiting.Then i showed receipt and it was sorted out,though i didnt see any people around for check in.On first day the water was not clear in the bathroom, almost black colour.The curtains are not clean.The breakfast is ok ,but every day you need to mention what time you would like to have it.If you dont mention time - you will not get it.I didnt feel privacy ,several times ive asked not to come and knock as my daugter got sick ,maybe of language barrier,i dont know.When i've asked for doctors number or thermometer -- all the time ,just sorry ,though the next day i guess the owner offered to drop us to hospital.I've asked about the iron ,cause it was mentioned in the booking ,got it only next day

The location is great On check out we could keep luggage on reception for a while

Stayed in February 2023

Wifi, especially in prime times - so western timezones - are so bad, have to use mobile hotspots.

I cannot explain how the staff was! Balinese people are always kind but Lili Staff is extra! I always could easily communicate with them and they are so kind for every of my request. They took care of the room so good and clean the pool constantly. I'll definitely stay in Lili again!

Stayed in February 2023

The room is clean and tidy, with breakfast included. Overall, it is very good value. During the stay, I also met the long-term tenant David. David is a very enthusiastic, interesting and friendly person. I will still choose to stay here next time I come to Ubud

Stayed in January 2023

It has a kitchen environment, but it does not have accessories to be used in the kitchen, such as pots and other utensils. The shower mostly, instead of running water underneath, was leaking from the sides.

Great location, good value for money, has a kitchen environment. The staff is always available and attentive.

Stayed in January 2023

Very cosy, clean, big room, nice pool. In the heart of Ubud, yet quiet. I would book it again :)

Stayed in November 2022

Lili Cottage is a tranquil oasis that is perfect for your stay in Ubud - I have stayed here 4 times in the last 6 years and always feel welcome and switched off from the world when I stay.

Stayed in October 2022

Bedroom bathroom kitchene

Stayed in October 2022

We booked here because the pictures looked good and it got a good review but I don’t know how.. we came in the room and the first thing we saw is that the sheets are very old and dirty, the toilet has patches of black dirt that can’t be cleaned, the bed smells like it’s 100 years old and the noises that it makes just can’t be appropriate for someone to sleep in. We asked the owner of this place kindly to help us and find a solution but not only didn’t he help us he also talked disrespectful to us. It feels like the owner doesn’t care that the room looks and smells bad, and just wants to take your money and won’t help. Just a scam. we booked 3 nights but we left because it was horrible (and we are backpackers with low standards) but we didn’t got the money back. the owners words on the phone for us was: “I know that the room is dirty, *you can sleep in the streets* but you won’t get your money back”.

the only good thing was the staff. but he is a young boy and not the manager of the place so he is nice but can’t really help you.

Stayed in September 2022

Nothing

The room is big and spacious, location is great, near monkey forest, spa and restaurants. The atmosphere is nice and quiet. Holiday feels so perfect in ubud if you stay at this hotel.

Stayed in September 2022

old plumbing

breakfast was small but very useful and tasty👍 the smell in the hotel garden is incredible, so many plants and a spotlessly clean pool! 💚💚💚 didn't want to leave😭

Stayed in August 2022

Friendly staff and good facilities. Close to all restaurants

Stayed in July 2022

The staff were very friendly and helpful, the location was great for us as we could walk easily into town. The room was spacious and homely, and we loved having the pool and sun loungers to relax on!

Stayed in June 2022

hmm, i think the breakfast section. You should have a more variety of choices.

Hello! I just want to say... Lili, THANK YOU for the wonderful, relaxing and budget friendly stay in Ubud, Bali. Your property was exeptional; from the staff, room, the service; everything was good. We had a relaxing stay there! Thank you and keep up the good service you had. We will come back soonest ❤️

Stayed in March 2023

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Stayed in December 2024

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Stayed in October 2024

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Stayed in May 2024

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Stayed in October 2023

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Stayed in October 2023

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Stayed in October 2023

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Stayed in October 2023