Jalan Ikan Krapu Gili Indah, Pemenang, 83352 Gili Trawangan, Indonesia
#104 of 133 hotels in Gili Trawangan
Guests' ChoiceBased on 105 hotel reviews
7.9Cleanliness
8.0
Comfort
7.8
Location
8.3
Facilities
7.7
Staff
9.3
Value for money
7.9
Free Wifi
5.5
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End of dialog contentReviewed: January 11, 2025
Twan
NetherlandsI had a very pleasant stay at Lumiere, especially thanks to the staff! Besides the pleasant stay, unfortunately I had forgotten my watch at the hotel.... Thanks to Masrur & Hifzan, it is now on its way to my house!
Stayed in January 2025
Reviewed: November 21, 2024
Niall
Ireland- Extremely friendly and helpful staff. Especially Rizal ! Rizal helped us book ferries and boat trips and they always worked out cheaper than online ! - Pool. - Breakfast included. - Bike rental. - Good A.C. - Comfortable and clean room. - Very cheap rates.
Stayed in November 2024
Reviewed: September 9, 2024
Moore
IrelandThe bathroom was slightly dark but didn’t bother us in the slightest.
The staff were an absolute pleasure to deal with, being incredibly attentive and personable. The breakfast each morning gave good options and set us up for the day. The room was spotless and homely. The shower pressure was perfect and all of the facilities were working great.
Stayed in September 2024
Reviewed: August 20, 2024
Rache
MalaysiaThe bathroom lighting was too dim. The shower takes time to have hot water with the temperature not being consistent.
The room has plenty of natural sunlight and it has a spacious balcony. Simple, nicely furnished with comfortable bed. Its location is in a peaceful area with less noise coming from the streets.
Stayed in August 2024
Reviewed: August 5, 2024
Sumayya
United Arab EmiratesPoor breakfast
Room was clean. Staff friendly
Stayed in August 2024
Reviewed: August 2, 2024
Klara
SloveniaThe bathrom is terrible. But then we ask for another room and there was better bathroom.
Stayed in August 2024
Reviewed: July 17, 2024
Amal
OmanSink drain was blocked in both 2 rooms we booked. Bathroom needs deep clean.
Staff was so helpful and freindly, breakfast good, pretty good coffee. Nice swimming pool area. The place was even better than photos at booking.com.
Stayed in July 2024
Reviewed: July 10, 2024
Vera
Australiathe light in the bathroom / the hole in the shower ceiling
Simple but good brekky / Staff : most of them could not speak English however very friendly
Stayed in July 2024
Reviewed: June 13, 2024
Nina
United KingdomThe bathroom in our particular room could do with some attention. The light didn't work and the LED strip they had around the mirror was coming off.
Very comfortable room with all necessary amenities.
Stayed in May 2024
Reviewed: May 24, 2024
Eric
SingaporeThe hotel manager and staff were very friendly and helpful.
Stayed in May 2024
Reviewed: May 20, 2024
Thomas
United KingdomOur only occasional issues were with power or water pressure, however this is to be expected as it’s a small island, and the staff at the hotel did everything they could to help.
The hotel was excellent!! We had a lovely stay here, the staff were incredibly helpful and friendly, and the room was perfect for our stay. It was clean, modern and in a great location. One of the best hotels we saw whilst on the island. It’s located a little inland, which means it’s much quieter in the evenings so perfect for a good nights sleep. It’s around 5 minutes to get to restaurants, shops, bars and the beach. You can also hire bikes and organise boat trips through the hotel, which is very handy. The pool is a nice addition too, offering an alternative to the sea. Breakfast is also great, multiple options and always tasty. We would recommend to all, great value for money!
Stayed in May 2024
Reviewed: May 19, 2024
John
AustraliaLocation was perfect. Close enough to walk to town. Very clean and the staff were super friendly.
Stayed in May 2024
Reviewed: October 22, 2023
Rebekah
New ZealandThe bathrooms didn’t have lights (except for a led strip light around the mirror). For females- a light is needed to do make up or put a mirror in the bedroom. The snacks in our room had been opened by previous guests.
Fantastic people and hosts. Really lovely and welcoming.
Stayed in October 2023
Reviewed: September 7, 2023
O'donoghue
IrelandExtremely friendly staff, very helpful. Organised snorkelling trips and a boat for us and helped out when my boyfriend forgot his AirPods in the hotel, the manager organised for them to be delivered to our new hotel in Bali and couldn’t do enough to help, highly recommend!
Stayed in September 2023
Reviewed: August 29, 2023
Matt
New ZealandGoogle maps is not correct. Need to keep walking further along from the badminton place.
Good fun with the lads that work there. Just genuine nice people. Clean pool. Comfy bed and great shower. Good pressure and warm water available. Ac worked well.
Stayed in August 2023
Reviewed: July 25, 2023
Maurice
NetherlandsThe staff was absolutely amazing, short walk to the beach but far away enough to be in a quiet place.
Stayed in July 2023
Reviewed: June 3, 2023
Kate
AustraliaTV didn’t work but didn’t need it anyway to be honest. Too much fun to be had on the island.
Excellent value for money. Room was clean and tidy and the pool was nice for a quick dip after a long day in the sun. The host was super friendly and helpful. They have bikes for hire too.
Stayed in May 2023
Reviewed: March 15, 2023
Sebastian
GermanyNeeds some Renovation. Door to toilet was not closing. Dirty Walls.
Very nice staff which was helpful everytime. Good breakfast. Silent Location but not too far from beach. Free water refill in the room.
Stayed in March 2023
Reviewed: January 31, 2023
Amy
United KingdomTV didn't work and hadn't been working since June 2022, however this hasn't been updated on booking.com. The receptionist was dismissive of this, told me to 'just go to bed', however Rizal the cleaner was very apologetic. Some facilities lacking e.g. Fan in dining area. Mould in some of the property. No cold water in the bathroom and poor water pressure in the shower.
Cleaner was lovely and very helpful, organising tours etc for us. Nice room, comfortable beds. Good breakfast.
Stayed in January 2023
Reviewed: January 23, 2023
Ross
United Kingdomshower wasn’t the strongest, toilet didn’t flush very well
great pool area and really nice rooms. comfy bed and nice breakfast. the staff were excellent really friendly and very helpful they really top off a good hotel.
Stayed in January 2023
Reviewed: November 28, 2022
Vlad42
RomaniaShower water pressure was low Water in the pool wasn't looking too clean
AC and fridge in the room were working really well Breakfast was very good (you can choose between fried rice or noodles and 2 eggs cooked in any way. Additionally, some fruit and coffee or tea. Bed was comfy, TV was big for a hotel room Staff was very nice and helpful
Stayed in November 2022
Reviewed: November 6, 2022
Pascal
IndonesiaHad a choice between a below or top room. First picked a below room, but the rooms are moldy and stink. The top rooms are much better. Hotel needs maintenance, beginning to look run down, everything is white so it kind of looks dirty everywhere. Does not seems to be cleaning of the room
Maybe I'm a bit spoiled by the cheap and good hotels in Asia. This hotel is ok, nice pool, great staff, good breakfast, good bed
Stayed in November 2022
Reviewed: September 25, 2022
Lisa
GermanyTV did not work (no satellit signal) should be stated in room description or switch TV to WiFi one to watch Netflix or prime :)
Really nice and friendly staff, you do a great job guys :) Comfy bed Nice salt water Pool Tasty breakfast
Stayed in September 2022
Reviewed: September 22, 2022
Halima
United KingdomBreakfast was so-so. White coffee was good however. The location is not the most perfect, but the island is small enough to get from one side to the other on a bike within 20 minutes. One night a gecko came into our room and we called the staff to come in to remove it. He did look for it but wasn't able to find it so just left. Just be prepared for bugs and other small animals of the like on this island.
This was one of our favourite hotels we stayed at throughout our entire trip in Indonesia. We loved Gili T so much that we extended our stay at this hotel :) The staff are so accommodating and friendly. We really enjoyed their company at times and they helped us out with booking activities such as snorkelling, sunset horse riding on the beach, arranging transport (horse/carriage and bicycles). The pool area was clean and enjoyable. The room was of good quality; bed was comfortable, water cooler available and was changed when it finished, the shower had clean and hot water (unlike other hotels that didn't have this surprisingly). Laundry service was offered.
Stayed in September 2022
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