Jalan Tunjungan No.65, Genteng, 60275 Surabaya, Indonesia
#3 of 160 hotels in Surabaya
Guests' ChoiceBased on 520 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.1
Staff
9.6
Value for money
8.9
Free Wifi
9.3
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End of dialog contentReviewed: June 10, 2024
Frances
United KingdomBeautiful historical building which was very grand. We has a room upgrade and it was a huge room with a large bathroom which we really enjoyed. Comfy bed. Beautiful and well maintained gardens. Breakfast was excellent.
Stayed in June 2024
Reviewed: June 5, 2024
Riza
Indonesiaall is good
as an old hotel it is well maintained and does not feel old as all rooms have been refurbished
Stayed in May 2024
Reviewed: June 1, 2024
Arthur
NetherlandsThe sigarette odur which is coming from the pub. Blèèh! We did't visite the pub because of the dirty sigarette smoke. You even smell it in a part of the lobby. Smoking in luxuous hotels is past time to my opinion.
Some parte of this hotel are stille like the original state of this hotel, the historic photogallery about the early days of this hotel are very interesting. The swimmingpool has a very luxuous look & feel The large photo at the wall at the reception is my favourate!
Stayed in May 2024
Reviewed: May 31, 2024
Jay
United Statesnothing
History of hotel. Liked the pool. Liked the neighborhood. Comfortable.
Stayed in May 2024
Reviewed: May 25, 2024
Jonathan
SingaporeBathroom shower was clogged and got flooded after a while. Furniture was a bit old and felt damp. Room was quite far away from the lobby which made it a long walk to get out.
Hotel was a very grand setting. Large and spacious with a nice pool and gym area. Restaurant and bar is supposed to be good but we didn't try. The room was huge and felt grand.
Stayed in May 2024
Reviewed: May 24, 2024
Muhamad
IndonesiaIt would be better if restaurant open 24 hour
Nice place, good vuew, historical ambience
Stayed in May 2024
Reviewed: May 20, 2024
Kevin
Australianothing
All good.
Stayed in May 2024
Reviewed: May 14, 2024
Andrew
United KingdomA peaceful haven of tranquility, beautiful surroundings. Comfortable bed, great food.
Stayed in May 2024
Reviewed: May 12, 2024
Tom
NetherlandsMy favorite hotel in Surabaya- great breakfast and very friendly staff
Stayed in May 2024
Reviewed: May 12, 2024
Clince
AustraliaI loved it all
The location is perfect with easy access to Malls and Markets. Colonial Hotel has amazing history and quiet.
Stayed in May 2024
Reviewed: April 27, 2024
Paul
United KingdomNothing
On arrival, we were upgraded to a suite, which was unexpected. The suite was fantastic, lounge area, bedroom and bathroom. The staff are great they are so welcoming and do everything to make your stay special. The hotel has all the amenities you need, a nice restaurant, a large swimming pool and spa. The grounds within the hotel are very peaceful and well kept, and the hotel has kept its old charm. Overall the hotel was very good value for money, certainly go back if in surabaya.
Stayed in April 2024
Reviewed: April 25, 2024
Павлов
KazakhstanBreakfast could be better.
Hotel and rooms are wonderful, you get into last century!
Stayed in April 2024
Reviewed: April 14, 2024
Philip
United KingdomNothing
Everything! Probably the best hotel I've ever stayed in !
Stayed in March 2024
Reviewed: April 3, 2024
Edward
BelgiumEverything was fine.
Lovely building, lovely setting, well maintained, interesting history, well priced.
Stayed in March 2024
Reviewed: March 23, 2024
Iwan
IndonesiaNon
Heritage Buiding
Stayed in March 2024
Reviewed: March 20, 2024
Vincent
SpainThe tobacco smoke in the bar but that is national regulation.
The staff, the hotel, the gym, the pool, the food and the central location were all fantastic! The history behind the property added extra flavor to my stay.
Stayed in March 2024
Reviewed: March 19, 2024
Timor
IndonesiaThe monumental status is well-preserved.
Stayed in March 2024
Reviewed: March 18, 2024
Roop
IndiaThis is ike coming home to Surabaya. One of the main reasons for my visit is to stay at Majapahit. They so kindly upgraded me to the higher category room, which makes working from the room even easier. Breakfast buffet was excellent, and dinner was also awesome. Ambience- Classy
Stayed in February 2024
Reviewed: March 4, 2024
Poo
SwitzerlandNothing.
Set in an old colonial building, the elegance surrounding the place was undeniable, and very soothing.
Stayed in March 2024
Reviewed: March 4, 2024
Andrew
AustraliaThe pool area could do with a renovation, but the pool water quality was fine.
Really nice and extensive buffet Breakfast of local and western cuisine. Great service all round. The rooms were old world and charming. Clean and nicely laid out.
Stayed in February 2024
Reviewed: February 27, 2024
Webb
IndonesiaEverything was great, no problems.
Room was stunning, bed was fantastic as was the old world charm of the place, well worth staying there.
Stayed in February 2024
Reviewed: February 23, 2024
Robin
United KingdomI wish we were staying more than one night! It would also be nice to have some hotel merchandise available to purchase, a bit like the gift shop of the Raffles Hotel in Singapore. Alhough the rooms and hotel being old is generally a good thing, as you can't manufacture heritage like this, the decor does feel a little tired in places, particularly with things like leaks in the corridors when it rains. In fairness to the hotel, there is clearly an extensive programme of renovation underway. We also had a few mosquitoes in the room, probably due to the balcony, which was otherwise a nice feature to have.
It really feels like you have stepped back in time as soon as you arrive at the door and leave the busy road behind. Everything from the lobby to the rooms feels appropriate to the heritage of the hotel. The Art Deco features are beautiful, particularly the stained glass that can be found in the lobby and many of the corridors. Don't miss a drink or at least a peek into the adjacent Maj bar as that is also a real time warp. We didn't use the pool, but it looked decent. Everything is set around lush gardens and fountains. Breakfast was excellent with a good range of western and local options. Service throughout our stay, from check-in to check-out, was quick and efficient.
Stayed in February 2024
Reviewed: February 20, 2024
Wasis
MalaysiaPrice
Location
Stayed in February 2024
Reviewed: February 13, 2024
Kumar
BruneiThe bar was closed on Sunday
Place of historic significance Easy and relaxed atmosphere
Stayed in February 2024
Reviewed: February 10, 2024
A
IndonesiaWe got an upgrade and the room was phenomenalm excellent staff, service, and facilities. Wish to stay longer!
Stayed in February 2024
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