All good

Stayed in March 2025

Excellent service! Great breakfast and good location!

Stayed in March 2025

Great location and property

Stayed in February 2025

Buffet breakfast might not be the best in Jakarta but still descent.

Service is top notch. Room is comfortable.

Stayed in February 2025

Nothing

Everything is great and worth the money

Stayed in March 2025

The hotel is not new, with this comes some maintenance and aesthetic challenges. That said the staff are wonderful and will do all they can to address any concern or issue

The staff are wonderful, some of the best in the business

Stayed in March 2025

didn’t provide hair dryer

Very Nice, Clean & Near To Plaza Indonesia

Stayed in February 2025

Nothing!

Great location, fabulous breakfast with lots of choice, nice outdoor pool area and gym and super friendly staff. Monica in the Cinnamon restaurant was lovely and an asset to the hotel

Stayed in March 2025

nothing

the staff are all friendly.

Stayed in March 2025

You have to go through scanner machine every time you enter the hotel.

the breakfast , spacious hotel room and great location

Stayed in February 2025

None

An excellent location and ideally situated near major attractions, shopping districts, and business hubs. The room was elegant and spacious with luxurious amenities. The staff were friendly and attentive.

Stayed in February 2025

I had the pleasure of staying at the Mandarin Oriental Jakarta with my family and it was an absolutely fantastic experience. From the moment we arrived, we were warmly welcomed and made to feel like truly valued guests. I want to especially mention Ika at Reception and Oki at Concierge—both of whom went above and beyond to ensure our stay was perfect. Ika’s professionalism, warmth, and attention to detail made the check-in process seamless and enjoyable. She took the time to personalise our experience, and every request was handled with a genuine smile. Oki at the Concierge desk was also outstanding and he provided impeccable service with a gracious and friendly demeanour. As well as these 2 exceptional individuals, the entire staff at Mandarin Oriental Jakarta epitomised five-star hospitality. All our interactions were filled with warmth and professionalism, and it is totally clear why this hotel has such a stellar reputation. I highly recommend Mandarin Oriental Jakarta and I would certainly return here if I ever had the opportunity to stay in this city again

Stayed in February 2025

Breakfast spread

Loved the hospitality. Loved how spacious the room is. Staff treated us to a cake both at check in and during breakfast to celebrate our anniversary. Breakfast spread was just okay, compared to other 5 star hotels around the area. Great location apart from the traffic.

Stayed in February 2025

Lack of F&B options and the MO bar was not really great and not up to the same standards as other MO bars. Room Minin Bar was empty which is not up to 5* standards. The room service was fast though.

Service levels and room were exceptionally good.

Stayed in February 2025

Nice hotel n friendly staff

Stayed in February 2025

Better coffee option in the room

Overall an enjoyable stay at a quality establishment

Stayed in February 2025

Everything great except diversity of B/F.

Location wise is good with traffic jam though. Very nice/kind/professional staffs.

Stayed in February 2025

Great noise from outside during the night. Earplugs were available but not enough

Stayed in February 2025

Noisy room (night street racing), no ventilation in the bathroom, not enough hangers in the bathroom.

Stayed in February 2025

N/A

Great location, great facilities. Staff were very friendly and helpful. The hotel has dragon dance for the Chinese New Year. Prepared the room for my parents' anniversary. Breakfast was also pretty good, enough options.

Stayed in January 2025

Nothing

Clean, spacious and courteous staff. Very attentive to guest needs.

Stayed in February 2025

Nothing.

The rooms were spacious, full of amenities, clean, comfort, good shower, comfy bed, good housekeeper, very polite & friendly staff at reception, concierge and during breakfast.

Stayed in January 2025

I really appreciate the excellent services provided by all the staff who welcome us during our stay with friendly and smiley faces, the facilities were excellent, but we were much happy with the way they deals with us any time we approach them, Special thanks for all staff members that gives me a real intention to visit Indonesia again and again.

Stayed in January 2025

Cleanliness, phone in bedside was dusty. Few areas in loby as well dust on furnitures

Location, the view, breakfast was tasty, room was huge

Stayed in January 2025