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  5. Reviews of MATHIS Retreat Ubud

Reviews of MATHIS Retreat Ubud This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jalan Lungsiakan, 5555 Ubud, Indonesia

#140 of 421 hotels in Ubud

Guests' Choice

Review Score

Based on 307 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    9.0

  • Staff

    9.7

  • Value for money

    8.8

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 3, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe Room with Rice Field View
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazing facilities, super friendly and nice staff. Food at hotel was really good. Further away from Ubud central but thats what we wanted.

    Stayed in April 2025

  • Reviewed: March 17, 2025

    10
    First class.
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 7 nights
    • Submitted from a mobile device

    Beautiful, relaxing location with a wonderful restaurant overlooking the rice fields. Excellent food, reasonably priced. Wonderfully attentive and kind staff.

    Stayed in March 2025

  • Reviewed: March 16, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Bungalow with Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything’s was great

    A great hotel with exceptional service and restaurant. We really enjoyed staying here

    Stayed in March 2025

  • Reviewed: March 4, 2025

    10
    Beautiful quiet retreat
    • Leisure trip
    • Group
    • Deluxe Room with Rice Field View
    • Stayed 1 night

    We requested at booking for twin beds, to arrive fairly early in the day and advised that they dont have any twin beds available and cant guarantee them as they sent an email confirming this which I didnt get time to read as travelling and many emails came from MATHIS. People request this option for a reason, it was a very uncomfortable 15mins as I absolutely did not want to be sharing a queen bed with my travel companion. We eventually sorted it out and we were upgraded to a beautiful room with sort of twin beds, ultimately we loved our stay.

    This is a beautiful little retreat away from the craziness of Ubud traffic. Its not a long trip into town maybe about 5mins taxi. Too far to walk. We hired a little scooter so it wasnt a problem for us. Absolutely loved waking up to the rice patties in the morning with the ducks quacking away in their little pond. The breakfast was lovely too. Our room was beautiful and bed super comfy. Would happily stay again. There is a great Swiss restaurant down the road well worth going to and a nice change from the normal Bali food options. Also a massage place not far from it too.

    Stayed in February 2025

  • Reviewed: March 2, 2025

    8.0
    Great stay with stunning location and great staff. Rooms are a bit worn
    • Leisure trip
    • Family with young children
    • Bungalow with Garden View
    • Stayed 9 nights
    • Submitted from a mobile device

    The rooms are a bit old and worn. They lack soundproofing and there is a hint of a musty smell. We switched from a bungalow to a room due to noise from the neighbouring aircondition waking up our baby.

    An incredible location overlooking the beautiful rice fields north of Ubud center. The pool and restaurant are really good and the staff is sooo nice and welcoming.

    Stayed in February 2025

  • Reviewed: February 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 7 nights
    • Submitted from a mobile device

    The best and friendly staff, nice pool and surroundings, nice rooms, good selection for breakfast and loved the complimentary activities.

    Stayed in January 2025

  • Reviewed: February 18, 2025

    8.0
    Great hotel
    • Leisure trip
    • Couple
    • Deluxe Room with Rice Field View
    • Stayed 4 nights
    • Submitted from a mobile device

    The room wasn't cleaned well. There was some hair on the bathroom floor from the previous guests. And the water pressure in the bathroom was very low.

    The breakfast was very delicious. Kind and helpful staff. The hotel has a calm and peaceful atmosphere. Beautiful pool and garden area. It's around 10 min taxi away from the center of Ubud.

    Stayed in February 2025

  • Reviewed: February 7, 2025

    9.0
    our second visit, and we highly recommend this location to friends and family.
    • Leisure trip
    • Group
    • Deluxe Room with Rice Field View
    • Stayed 5 nights
    • Submitted from a mobile device

    Had a little issue with no hot water for a short time.

    Breakfast was great, and we love the location. this was our second visit to Mathis.

    Stayed in January 2025

  • Reviewed: February 1, 2025

    9.0
    Excellent level of service
    • Leisure trip
    • Group
    • Deluxe Room with Rice Field View
    • Stayed 5 nights

    Had a wonderful stay at the Mathis Retreat. Staff were so kind and very hospitable. A very quiet and relaxed location with beautiful rice field wiev. Food was absolutelly excelent - taste, styling and service. Great pool and a lot of activities - cooking classes, thematic dinners with live music, yoga, spa, duck feeding. A bit far from city center.

    Stayed in January 2025

  • Reviewed: January 31, 2025

    8.0
    Thank you team Mathis!
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Amazing staff, the sweetest team, always there to help and serve, just wonderful.

    Stayed in January 2025

  • Reviewed: January 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Room with Rice Field View
    • Stayed 3 nights
    • Submitted from a mobile device

    A bit far to walk to the city and don't like restaurants around the hotel.

    Beautiful ricd fields. Swimming Pool, duck feeding daily at 11am. Free shuttle service 3 times daily (11am, 2pm, 5pm) and pick up from Ubud central (11:30am, 2:30pm, 5:30pm). Really good Alacarte breakfast (various fruits, pastries, fruit juice, coffee or tea with Breakfast menu).

    Stayed in January 2025

  • Reviewed: January 25, 2025

    8.0
    Love this place will come back just minor things to rooms and it’s a 10/10
    • Leisure trip
    • Couple
    • Deluxe Room with Rice Field View
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms need aupgrading, beds not comfortable and a bit lumpy , pillows not comfortable, bath towels are old and need replacing, water was cold in shower , outdoor seats in rooms are old and need replacing not comfortable for couples , white ducks need more room to walk around in their enclosure please 🙏

    Absolutely stunning property location , beautiful pool . Amazing breakfasts . and added inclusions like guided rice paddy walk , balinese offering class . great staff . Gorgeous and not expensive

    Stayed in January 2025

  • Reviewed: January 21, 2025

    10
    Would definitely come back and definitely recommend for people to stay.
    • Leisure trip
    • Family with young children
    • Bungalow with Garden View
    • Stayed 3 nights

    We had a wonderful stay at Mathis. The staff was super friendly and helpful. A very quiet and relaxed location with beautiful views around. Easy access to most of the amenities. We enjoyed watching the ducks while taking the breakfast. Breakfast is excellent with great varieties.

    Stayed in December 2024

  • Reviewed: January 18, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room with Rice Field View
    • Stayed 4 nights
    • Submitted from a mobile device

    We had a wonderful stay at the Mathis Retreat. All members of staff were kind and very hospitable. The location was fantastic. A very quiet and relaxed location with beautiful views of the rice paddies. We enjoyed watching the ducks in the paddies every morning at breakfast. Would highly recommend.

    Stayed in January 2025

  • Reviewed: January 16, 2025

    9.0
    Love love loved it!
    • Leisure trip
    • Family with young children
    • Bungalow with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Very picturesque and calming

    Stayed in January 2025

  • Reviewed: January 12, 2025

    10
    A beautiful Ubud oasis for renewing your body and soul.
    • Leisure trip
    • Group
    • Deluxe Room with Rice Field View
    • Stayed 5 nights

    Everything was far and away above our expectations. We have nothing to write about that we didn't like.

    This beautiful resort was truly an oasis in Ubud. Every employee made us feel like we were family. The pool was spectacular and the rooms were beautiful. The bed pillows and sheets were luxurious. The Terracotta restaurant food was outstanding for breakfast, lunch and dinner. The staff was exceptional in assisting us to get to and from the medical center two days in a row when my husband developed bronchitis. They couldn't have been kinder and more helpful and comforting. We loved the complimentary activities like yoga and trekking and making blessing baskets. The massages were spectacular and so affordable. We loved it here so much we rarely left the property.

    Stayed in January 2025

  • Reviewed: January 11, 2025

    8.0
    Location is excellent. The pool was greatly enjoyed by the kids. Staff is great!
    • Leisure trip
    • Family with young children
    • Deluxe Connecting Room with Rice Field View
    • Stayed 3 nights

    The rooms given to us initially - we could see mold on the ceiling of the connecting hall. This was a bit frightening. Also, The AC in one of our rooms wasn't working upon arrival - wish this was checked and fixed before we were given the room. We had to eventually change rooms the next day.

    Breakfast is excellent with great options. Fresh fruits are served daily and the fresh fruit juice/smoothie is excellent to start the day. Just wish they incorporate more Balinese breakfast options.

    Stayed in January 2025

  • Reviewed: January 6, 2025

    10
    Peaceful and romantic retreat in Ubud
    • Leisure trip
    • Family with young children
    • Deluxe Room with Rice Field View
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately the restaurant only has one baby chair, which causes issues in the morning when there are more than one family with children. Buying a few more would definitely ease the morning pressure for families. Also, the spa session (We tried two different massages), although in very pleasant atmosphere, was not too professional.

    Mathis turned out to be a great resort in Ubud, very peaceful and elegant. We stayed there with a small child and enjoyed it a lot. Our son loved the swimming pool, as well as the duck house where guests are allowed to feed the ducks. The views from the terrace and pool were amazing, the food at Terra Cotta restaurant - delicious. We had an incident with the staff giving our allergic son nuts in his breakfast (even though we warned and doublechecked with them to not do it), which fortunately did not cause any severe allergic reaction. The mistake was grave but the reaction of the staff to the situation was adequately serious and generous. The manager offered to provide us with a tour similar to the one we had had to cancel because of the incident, as well as offered us a late checkout which turned out to be a real life saver for our baby, considering our late-night flight back home. Worth noting- the hotel provides free shuttles to Ubud city center twice a day.

    Stayed in December 2024

  • Reviewed: January 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was superb, the greenery, the ducks, ths staff, the room with a fabulous tub!

    Stayed in December 2024

  • Reviewed: December 30, 2024

    10
    Fabulous
    • Leisure trip
    • Family with young children
    • Bungalow with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    What a wonderful place it has to be the best place we've stayed in so far

    Stayed in December 2024

  • Reviewed: December 26, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room with Rice Field View
    • Stayed 3 nights
    • Submitted from a mobile device

    We had an absolutely wonderful stay at this hotel! From the moment we arrived, the staff impressed us with their friendliness and genuine hospitality. On the first day, we needed to change our room as it wasn’t convenient for us with a baby, and the staff handled it quickly and without any fuss. Their flexibility and understanding made such a difference. The restaurant team was fantastic—always accommodating our special requests, especially for our toddler, who can be quite tricky to feed. They were so patient and kind, going above and beyond to ensure we were comfortable. Every interaction with the staff was a pleasure; their constant smiles and positive energy made our stay even more enjoyable. A truly amazing moment was on Christmas when the hotel surprised us with thoughtful small gifts—such a lovely touch that really made us feel special. Another standout example of their exceptional service was when I accidentally left my passports in the room after moving to another part of Bali. The hotel staff reacted immediately and sent them to me with a driver. I can’t thank them enough for their swift response and professionalism. As for the location, it’s perfect—peaceful and serene, with stunning views of rice terraces, yet only a 15-minute drive to the center (traffic permitting). It offered the best of both worlds. I can’t recommend this hotel enough for its outstanding service, beautiful location, and the genuinely warm atmosphere created by the incredible staff. We’ll definitely be back!

    Stayed in December 2024

  • Reviewed: December 23, 2024

    8.0
    We had a great stay here, a bit far from the town but taxis are easily accessible. All in all great location, great food
    • Leisure trip
    • Family with young children
    • Deluxe Room with Rice Field View
    • Stayed 3 nights
    • Submitted from a mobile device

    Although the choices were limited, the breakfast was awesome. The food was excellent over all. It would have been nice to have a fan in the restaurant as it was very warm out there.

    Great relaxing and peaceful location.

    Stayed in December 2024

  • Reviewed: December 23, 2024

    10
    Simply amazing
    • Leisure trip
    • Couple
    • Deluxe Room with Rice Field View
    • Stayed 1 night
    • Submitted from a mobile device

    I can’t say nothink

    All is about the view

    Stayed in December 2024

  • Reviewed: December 15, 2024

    10
    Absolutely fantastic!!
    • Leisure trip
    • Couple
    • Deluxe Room with Rice Field View
    • Stayed 4 nights
    • Submitted from a mobile device

    At times there was loud banging above our room - not sure what that was because we were on the top floor. This however did not wreck our stay, we still loved it!

    The calmness of staying amongst the rice fields but still so close to ubud center. The staff were lovely and the facilities were great!

    Stayed in December 2024

Showing 1 - 25

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