Jalan Lungsiakan, 5555 Ubud, Indonesia
#140 of 421 hotels in Ubud
Guests' ChoiceBased on 307 hotel reviews
9.0Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
9.0
Staff
9.7
Value for money
8.8
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 22, 2024
Anete
South AfricaLoved the friendly staff and the property is absolutely beautiful so serene and quiet. Loved doing yoga in between the rice fields, the spa is amazing. 5 star will definitely be back.
Stayed in February 2024
Reviewed: February 21, 2024
Zana
VietnamEverything
Stayed in February 2024
Reviewed: February 13, 2024
Elizabeth
NetherlandsSchoon en ruimtelijk
Stayed in January 2024
Reviewed: February 12, 2024
Kimberly
United StatesA little far away from the main drag of ubud
Beautiful rice fields that must rooms overlook
Stayed in January 2024
Reviewed: February 12, 2024
Alderigi
Indonesiastaff always friendly and ready to satisfy every need Good food Best view
Stayed in January 2024
Reviewed: February 10, 2024
Sapna
United KingdomNothing
Everything was great quality and the staff were the most helpful and great possible.
Stayed in February 2024
Reviewed: February 7, 2024
Marie
AustraliaNothing. Would stay here again
Great property, such a pretty area. The staff were so helpful and the accomodation has a daily shuttle into town!
Stayed in February 2024
Reviewed: February 2, 2024
Iana
RussiaCold water in the pool. Sunbeds have no mattresses and it’s uncomfortable to lie there. Pool towels are too short, they just cover the half of a sunbed. Ants and mosquitoes in the room. A lot about beauty in this hotel, much less about comfort.
Very good location, amazing view to rice fields. It’s a pleasure to sit in the restaurant enjoying the view. Very beautiful pool area but the water was very cold, I couldn’t swim. Lunch in the terracotta restaurant was quite good!
Stayed in January 2024
Reviewed: January 31, 2024
Catherine
BulgariaWe had a lovely time at Mathis Retreat. Friendly and helpful staff. Large choice of breakfast with a wonderful view to the rice field. We enjoyed our stay with you! Thank you and hope to see you again!
Stayed in December 2023
Reviewed: January 22, 2024
Kat
AustraliaStaff will go above and beyond to make you feel welcome and at home. Nothing was too hard and they'll try to find a way to help you. Love the friendliness. Dewah and Fitri was a great help to us. We'll be back next time.
Stayed in January 2024
Reviewed: January 16, 2024
Noa
AustraliaThe location was great, the breakfast was good, and in general, all meals were good. The staff is AMAZING! So accommodating and lovely
Stayed in January 2024
Reviewed: January 13, 2024
Luite
Thailand-
Everything! It was a wonderful peaceful place, we felt so welcome. We booked for 2 nights, but it turned out that there was made an overbooking. But the staff from Mathis managed 1 night upgrade stay at the Mathis resort and the other night an upgraded room at a resort in the neighborhood, also they offered us a complimentary massage and diner. Anyway, even without the upgrades and extras it would have been a wonderful stay for us.
Stayed in November 2023
Reviewed: January 7, 2024
Aubrey
United StatesAmazing staff. Fitra and everyone at Mathis were so kind, knowledgeable, and helpful. Gorgeous views, great food, very good value, nice amenities, beautiful room and property.
Stayed in January 2024
Reviewed: January 4, 2024
Ruth
United KingdomNothing to add here, everything was amazing.
I stayed here for three nights back in December and it was lovely. The service from Fitri and the team was amazing. Their customer services and personal touches were superb, and they made me feel so welcome :-) As a solo traveller, I felt safe and welcomed. The hotel location is fabulous. Close to Ubud in a taxi but also has amazing views of rice paddies :-) Having breakfast and dinner here is pretty idyllic! Already dreaming of being back there.
Stayed in December 2023
Reviewed: January 2, 2024
Chee
Not much facilities except a small pool.
Lovely property overlooking the padi field, well served with good breakfast every morning. Staff are very friendly and attentive with smiley face.
Stayed in December 2023
Reviewed: December 29, 2023
Gavin
United KingdomThere were quite a few big ants in the outdoor seating area, but I really am scraping the barrel here. The place is amazing!
We had a lovely time at Mathis, the views are stunning, great food, and the service is fantastic. We were travelling with a 7 month old and the staff were amazing with him. Upon check-in, Fitri even looked after him so we could eat our lunch in piece. She was great with baby Leo, as were all of the staff. They provided a good quality cot free of charge, helped us to rent a motorbike and organize a morning trek. They also offered us both a free 15 minute welcome massage. They couldn't do enough for us and we are so grateful! Thank you all for a wonderful stay. Highly recommended!
Stayed in December 2023
Reviewed: December 16, 2023
Miśka
PolandThere were two things: noises and bugs. The walls between bungalows must have been thin because you could hear someone pluging a charger to the socket in the other bungalow. And about bugs, the baldachin over our bed would do a huge difference, because there were a lot of bugs coming in drawn to the lights, which is of course natural and we expected that to happen, but with baldachin we would have much better comfort sleeping
We stayed at bungalow with small garden view and enjoyed it a lot. The place was very spacious and comfortable. Staff was very very friendly and helpfull, they have attended any needs we had. Restaurant Terracota has tasty food and drinks, especially cocktails with Arak. Spending time at pool with rice fields view was very relaxing. SPA offers very nice treatments and pampering
Stayed in December 2023
Reviewed: December 13, 2023
María
LuxembourgThe shower was not very comfortable
The view and the swimming pool
Stayed in December 2023
Reviewed: December 11, 2023
Kim
AustraliaThe bathroom is dated and the shower rather poor with low water pressure and no proper overhead (rain) shower.
Great location, quiet, lovely pool, top restaurant.
Stayed in December 2023
Reviewed: December 6, 2023
Isla
United KingdomNothing :)
Absolutely loved our stay here! Gorgeous view, our bungalow was perfect - really big space, great bed and bathroom, very clean, great breakfast with a decent portion, staff were amazing - so accommodating and friendly, restaurant and pool area is fab too. We loved it so much we stayed 2 extra nights so 4 in total! Really liked how it was away from Ubud's busy centre so really peaceful and quiet, but close enough to easily get into it. I would recommend this to anyone in Ubud and hope to be back again next time I'm in Bali!
Stayed in November 2023
Reviewed: December 6, 2023
Mootooveeren
MauritiusGreat place in the middle of the rice fields and great and friendly staffs.
Stayed in December 2023
Reviewed: December 4, 2023
Laurent
FranceNothing
The room with balcony and large windows on rice fields Friendly staff Quiet place
Stayed in December 2023
Reviewed: November 26, 2023
Glykeria
United KingdomNothing
Everything! Great breakfast and an amazing restaurant. friendly and kind staff, relaxed- environment great view
Stayed in November 2023
Reviewed: November 24, 2023
Kiri
New ZealandGreat staff, nice place, great cocktails! You are paying a premium and would recommend more for partners or families on holiday as opposed to people coming to Ubud to experience the real soul and spirit of region. That said, it’s very close to get around anywhere and everywhere though Grab.
Stayed in September 2023
Reviewed: November 23, 2023
Katjareda
GermanyLiterally the only thing we'd have wanted is to not be limited to 3 dish choices for breakfast, only to have more options, but honestly 3 dishes made us full and happy.
This boutique resort is one of the best ones we've ever stayed in. Everything has been well thought of, the attention to details here is amazing. A great mix of modern and traditional, authentic and really relaxing. The marvellous view over the rice fields that we appreciated either from the restaurant, from the pool or while walking around is just beyond anything we've ever seen. Our bungalow was super spacious, well arranged, clean. Everything we needed was there. Unobtrusive lights make it magical during the night too. The staff is incredible, always welcoming us by our first names and with huge smiles. Special attention goes to Fitri, but everyone was super nice. We arrived at 1.30am due to some delays and they welcomed us despite the late arrival. Communication via WhatsApp was great and easy too. We were traveling with a baby and they were beyond attentive to this - from preparing baby food, playing with our baby, accommodating any of our needs. The food was delicious. The location is great too - anything you need is nearby (laundry, spa, hairdresser, pharmacy etc) but it's still very very isolated from any noise and bustle. They offer a complimentary transfer to Ubud, which is super handy. We wanted to stay just three days and ended up staying over a week. We will definitely come back to this little piece of paradise on earth.
Stayed in November 2023
Rome, Italy
Byron Bay, Australia
Saint Marys, Canada
Crema, Italy
Florence, Italy
Rudozem, Bulgaria
La Ceiba, Honduras
Yuzawa, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content