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  5. Reviews of Ascent Hotel & Cafe Malang

Reviews of Ascent Hotel & Cafe Malang This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Jaksa Agung Suprapto No. 75A, 65111 Malang, Indonesia

#34 of 99 hotels in Malang

Guests' Choice

Review Score

Based on 100 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.9

  • Location

    8.3

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.0

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior 16 Breakfast
    • Stayed 3 nights
    • Submitted from a mobile device

    Great welcome, friendly staff, good breakfast buffet, modern clean comfortable room. The view from the rooftop pool on a clear day when you can see volcanoes in 3 directions is absolutely stunning

    Stayed in March 2025

  • Reviewed: March 11, 2025

    7.0
    Overall, we left happy
    • Leisure trip
    • Couple
    • Superior 16 Breakfast
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom was pretty dirty and the breakfast wasn’t great.

    The staff were lovely and helped up organise a breakfast box for the morning when we wouldn’t be there.

    Stayed in March 2025

  • Reviewed: March 8, 2025

    9.0
    Great value!
    • Leisure trip
    • Couple
    • MV Superior 18
    • Stayed 1 night

    Very small room.

    We arrived late and left early the next morning so didn't really have a chance to use many of the facilities. We went to the rooftop pool and it was lovely but a little chilly that evening so we didn't go in. We had dinner at Gin Gin and it was nice. Plus the sell beer! We also sat on the rooftop and enjoyed the sunset. Breakfast buffet had limited options but we weren't looking for anything big. Staff was very friendly. We never left the hotel so can't say anything about "location".

    Stayed in March 2025

  • Reviewed: February 26, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Superior 18
    • Stayed 2 nights
    • Submitted from a mobile device

    Not very clean.

    Nice swimming pool, good breakfast, nice roof terrace.

    Stayed in February 2025

  • Reviewed: November 7, 2024

    8.0
    World class scenery from the roof top swimming pool is hard to beat
    • Leisure trip
    • Couple
    • Superior 18
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms are ordinary and with no fridge

    This hotel is a pleasant modern business hotel type but the restaurant and rooftop pool are amazing, with 360 deg views of the volcanic scenery around Malang. Swimming and dining are highlights of this hotel in a city surrounded by magnificent mountain landscapes. Breakfast is excellent

    Stayed in November 2024

  • Reviewed: October 31, 2024

    8.0
    Ok hotel with amazing rooftop restaurant and pool
    • Leisure trip
    • Family with young children
    • Superior 16 Breakfast
    • Stayed 2 nights
    • Submitted from a mobile device

    The room is not in good condition as it looks in the pictures. All the "less visible" parts of the room not so clean. No wardrobe, just a few hooks.

    The rooftop pool is beautiful and very clean. The restaurant has very good food (not only indonesian). The staff extremely friendly.

    Stayed in October 2024

  • Reviewed: October 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior 18
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit far away from the action and on busy road

    The rooftop is very nice, room clean and comfortable

    Stayed in October 2024

  • Reviewed: October 17, 2024

    7.0
    Great hotel - poor experience with logistics
    • Leisure trip
    • Group
    • Superior 16 Room Only
    • Stayed 2 nights

    They had fully booked the hotel, which shouldn't be a problem, only that they could only provide one key card per room. But we had multiple guests in each room with different schedules so it was very inconvenient. My friend had to get ready for a wedding in the room without a keycard - so he had no A/C and they couldn't offer any solutions.

    The location is great and we really liked the rooftop. It has a great view of the area and is a nice spot for coffee in the morning.

    Stayed in October 2024

  • Reviewed: October 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio 22
    • Stayed 2 nights
    • Submitted from a mobile device

    Good

    Stayed in October 2024

  • Reviewed: October 13, 2024

    7.0
    Comfortable, ok value for money.
    • Leisure trip
    • Couple
    • Superior 16 Breakfast
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom needs renovation. Close to mosques so very loud throughout the night - bring ear plugs if you’re a light sleeper.

    Friendly staff, decent breakfast, nice pool.

    Stayed in October 2024

  • Reviewed: October 10, 2024

    7.0
    The stay was ok
    • Leisure trip
    • Couple
    • Superior 16 Room Only
    • Stayed 1 night
    • Submitted from a mobile device

    The room and the bathroom could use some renovation. The bathroom was very moldy, the room itself was old, there were stains in the sheets. Even though this is not the property’s fault, there is a mosque that starts singing at about 3:30AM and goes on for more than 20mins.

    near to the station, it’s ok for one night. Staff was very kind

    Stayed in October 2024

  • Reviewed: October 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior 16 Breakfast
    • Stayed 1 night
    • Submitted from a mobile device

    The Restaurant GinGin on the 8th floor was very delicious. We went there initial because we were tired and it was the closest. Then we came back three times! Especially our server Rani was perfect and made us feel very welcomed.

    Stayed in October 2024

  • Reviewed: September 25, 2024

    8.0
    Good value for money, great facilities, perfect location. Rooms need updating
    • Leisure trip
    • Couple
    • Superior 16 Room Only
    • Stayed 3 nights
    • Submitted from a mobile device

    The room had a foul smell and didn’t feel very clean Furniture and decor was dated We were on a non-smoking floor yet there was a strong smell of cigarettes in the corridors

    Great location Communal areas modern and well maintained Nice pool area and bar on the rooftop Great value for money

    Stayed in September 2024

  • Reviewed: September 24, 2024

    9.0
    Wonderful
    • Couple
    • Superior 18
    • Stayed 1 night
    • Submitted from a mobile device

    really comfortable room, spacious and nice facilities. the rooftop was lovely and great breakfast buffet as well

    Stayed in September 2024

  • Reviewed: September 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior 16 Breakfast
    • Stayed 2 nights

    Great value for money! The rooftop with the swimming pool and new restaurant/bar is great, there is live music on Fridays :)

    Stayed in August 2024

  • Reviewed: August 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior 16 Room Only
    • Stayed 1 night
    • Submitted from a mobile device

    Not the most comfortable bed Mattress protector needs renewing

    A great hotel Excellent restaurant food Open but fast Wi-Fi Lovely pool Super staff Clean room

    Stayed in August 2024

  • Reviewed: August 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • MV Superior 18
    • Stayed 2 nights
    • Submitted from a mobile device

    Only poor local style breakfast

    Roof top pool and views

    Stayed in July 2024

  • Reviewed: July 18, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior 16 Breakfast
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom could've been cleaner. Rooftop bar was rather expensive.

    Good location, great staff. Rooftop pool was nice after a hot day and busy traffic.

    Stayed in July 2024

  • Reviewed: July 2, 2024

    7.0
    Good for a night or two
    • Leisure trip
    • Couple
    • Superior 16 Breakfast
    • Stayed 2 nights

    Breakfast was very average, not enough for all was mostly gone by 9 am. The hotel is a little on a main road away from town which is fine for a night or two. I asked about booking a taxi from our flight to the hotel and they declined which felt quite unhelpful compared to other places. 1 plug socket in the room...

    Friendly Staff, comfy rooms. Wifi was very good.

    Stayed in July 2024

  • Reviewed: May 23, 2024

    9.0
    Cozy place in Malang.
    • Leisure trip
    • Couple
    • Superior 16 Breakfast
    • Stayed 1 night
    • Submitted from a mobile device

    The room is ok but small and has an Ibis Budget feel, so just a few hooks on the wall to hang clothes.

    The swimming pool on the roof was nice and the views over Malang good. Staff were nice and efficient. Breakfast basic but sufficient. Cold beer too.

    Stayed in May 2024

  • Reviewed: April 23, 2024

    8.0
    Great place to stay in Malang
    • Leisure trip
    • Couple
    • Superior 16 Breakfast
    • Stayed 1 night
    • Submitted from a mobile device

    Call to pray nearby and the soundproofing is not that good so you can hear this noise inside the rooms

    Nice hotel, nice free breakfast Very friendly and helpful staff Great onsite cafe/restaurant serving good food

    Stayed in April 2024

  • Reviewed: December 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior 16 Breakfast
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast is to standard

    Hotel location and room was clean

    Stayed in December 2023

  • Reviewed: September 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior 16 Breakfast
    • Stayed 3 nights
    • Submitted from a mobile device

    Pool was to crowded on sunday afternoon Look like many private swim training dont know if its allowed by the hotel Management

    Clean and location strategic closed to Malang train station

    Stayed in September 2023

  • Reviewed: September 20, 2023

    7.0
    Alright…
    • Leisure trip
    • Couple
    • Superior 16 Breakfast
    • Stayed 1 night
    • Submitted from a mobile device

    Wifi did not work.

    Shower Hot water w good pressure. The roof top pool is cool!

    Stayed in September 2023

Showing 1 - 25

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