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  5. Reviews of Maya Ubud Resort & Spa

Reviews of Maya Ubud Resort & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Gunung Sari Peliatan, PO BOX 1001, Bali, 80571 Ubud, Indonesia

#142 of 422 hotels in Ubud

Guests' Choice

Review Score

Based on 512 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.3

  • Facilities

    9.4

  • Staff

    9.6

  • Value for money

    8.6

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: April 4, 2025

    10
    One of the best accommodation experiences in Ubud and we've been to many hotels in the vicinity!
    • Leisure trip
    • Group
    • Impressive Forest Suite - King Bed
    • Stayed 2 nights

    If anyting, it was a little further out of town than we would ordinarily book but the atmosphere and facilities more than made up for it. Getting a Grab into town cost $7AUD or there was the free shuttle.

    What an awesome resort spread over 18 acres. Grounds were meticulously maintained, staff were faultless, rooms were clean, comfortable and had fabulous views of the rice paddies. Not one thing we could suggest that requires improvement. Even the Chef met our vegetarian/veagn requirements without any issue or hassle. Highly recommend this fabulous place.

    Stayed in March 2025

  • Reviewed: April 3, 2025

    10
    Peaceful, tranquil and serene
    • Leisure trip
    • Family with young children
    • Impressive Forest Corner Suite - Twin Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathrooms are slightly dated. However, they are still very clean

    The hotel and it’s surroundings are absolutely stunning. Nestled in the lap of nature, staying a few days here brought with it a sense of peace and harmony. The staff were friendly and took time to get to know each and every guest. They spent time at every table during every meal and exemplified hospitality. Sad to have to leave this tranquil place and go back to reality.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    9.0
    Beautiful hotel with great staff
    • Leisure trip
    • Family with young children
    • Heavenly Jacuzzi Villa with Butler Service - King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff were very attentive and friendly. The food was fantastic. My only issue was the hotel sent a car to collect us at the airport with only 3 seats for a family of 4 so my 3 year old was on my knee for 1.5 hours. But otherwise we loved it

    Stayed in March 2025

  • Reviewed: March 30, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Heavenly Pool Villa with Butler Service - Twin Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    The mosquitos and frogs lizards 🦎 every where at my villa caused little trouble

    Property

    Stayed in March 2025

  • Reviewed: March 28, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Heavenly Jacuzzi Villa with Butler Service - King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great

    Stayed in March 2025

  • Reviewed: March 21, 2025

    9.0
    One of the best Ubud resorts that isn't a global chain.
    • Leisure trip
    • Family with young children
    • Impressive Forest Corner Suite - Twin Bed
    • Stayed 2 nights

    Nothing at all.

    Such an amazing resort! Location is excellent - it's only a few minutes away from Ubud market, but inside the property it feels like a private island! Spacious room, very comfy bed, large bathroom, a small garden, pool and outdoor shower with our villa... staff is amazing - they seemingly anticipated everything, we had to ask for nothing! We had one meal (dinner) at the resort, and the food was good. The breakfast spread is generous and varied...

    Stayed in March 2025

  • Reviewed: March 18, 2025

    9.0
    Absolutely fantastic!
    • Leisure trip
    • Solo traveler
    • Impressive Forest Suite - King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Not enough food variety if you are staying for longer than 4 days

    Great location and activities in the hotel

    Stayed in March 2025

  • Reviewed: March 17, 2025

    10
    Incredible!
    • Leisure trip
    • Couple
    • Maya Presidential Villa with Butler Service
    • Stayed 3 nights
    • Submitted from a mobile device

    Amazing property! In the jungle of Ubud but also centrally located. You will never wish to leave

    Stayed in February 2025

  • Reviewed: March 12, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Impressive Forest Suite - King Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    We arrived 2 hours earlier than the check-in time and were exhausted from the trip with our two little kids, but they didn't allow us to check into the room. My suggestion is to have an exception for situations like this, especially when traveling with young children.

    Everyhing was perfect, amazing stuff.

    Stayed in March 2025

  • Reviewed: March 11, 2025

    10
    Amazing stay
    • Leisure trip
    • Couple
    • Impressive Forest Suite - King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing! Everything was amazing

    It was an amazing stay! There is no worlds to say… still thinking about our dream holiday Thank you for everything

    Stayed in February 2025

  • Reviewed: March 8, 2025

    10
    A beautiful hotel in the Ubud jungle. Must stay.
    • Leisure trip
    • Family with young children
    • Impressive Forest Suite - King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s not cheap — but worth it!

    This is a simply stunning hotel. A must stay, especially for a relaxing unwind holiday. Love the pool down by the river. Excellent service.

    Stayed in February 2025

  • Reviewed: February 24, 2025

    10
    Very serene and nice stay
    • Leisure trip
    • Solo traveler
    • Impressive Forest Suite - King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was good!

    Amazing and very kind stuff

    Stayed in February 2025

  • Reviewed: February 23, 2025

    10
    Amazing!!
    • Leisure trip
    • Family with young children
    • Impressive Forest Suite - King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing!

    Everything! We had an amazing time. Was a good value for money! The employers are amazing especially Dewi from restaurant area and the guys from the pool. Let them take your pictures, guys. They know their stuff! A place that i would fearlessly recomend to all of my friends!

    Stayed in January 2025

  • Reviewed: February 22, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Impressive Forest Suite - Twin Bed
    • Stayed 2 nights

    Too Wet in the room Room condition is too wet due to the mountain location and design. Specially at the lower floor in the main building. The dehumidifier machine was running each room but it is some problems when the water is full in the tank. I got 3 rooms for my family but there was 2~3 times issues for that.

    The pools are fantastic and beautiful. Foods are a bit local, so I was not bad. All staff are very kind. All good for me so I may come back in future.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Impressive Forest Suite - King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Cleanliness of the pool

    Staff are happy and accommodating, my room is comfy, i love the yoga activities, i love the nature

    Stayed in February 2025

  • Reviewed: February 12, 2025

    8.0
    Lovely location
    • Leisure trip
    • Travelers with friends
    • Heavenly Pool Villa with Butler Service - Twin Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    We were charged for an item in the minibar we didn’t have, we explained that it was never in the minibar but the staff couldn’t understand us and made us pay. The All Day menu food wasn’t the best. The bathroom wasn’t the cleanest either.

    We had a 1 bed villa with a pool, the views over the jungle are spectacular, our room was very private and peaceful and the facilities at the resort are wonderful. The breakfast was really good and the location is fabulous for getting into Ubud centre. We had a great sleep here.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    8.0
    Great resort, also when traveling with (young) kids. However, the resort could use an update/refreshing here and the
    • Leisure trip
    • Family with young children
    • Heavenly Pool Villa with Butler Service - King Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    The spa prices are outrageous, way too high. This is not a good look overall.

    The resort is located on a beautiful spot quite near the centre of Ubud. The staff is great, super sweet and very helpful, they completely make up for some of the (minor) flaws the resort has.

    Stayed in February 2025

  • Reviewed: February 9, 2025

    9.0
    Good place to relax yourself
    • Leisure trip
    • Family with young children
    • Impressive Forest Suite - King Bed
    • Stayed 1 night

    The check-in process at the hotel was very slow. It took us about 20 minutes to complete the check-in.

    The location is good. You can go to Ubud market in 10min. The hotel has a quiet and very good enviorment. It also provides you lots of activities, such as Yoga, biking and hiking. The pool is clean and a nice place to take pictures. I think it's a good place to relax yourself.

    Stayed in February 2025

  • Reviewed: February 6, 2025

    10
    Awesome ☺️
    • Leisure trip
    • Family with young children
    • Heavenly Pool Villa with Butler Service - King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Food

    Villas, Services, Facilities Greenery

    Stayed in February 2025

  • Reviewed: February 5, 2025

    10
    Awesome and highly recommended
    • Leisure trip
    • Group
    • Heavenly Jacuzzi Villa with Butler Service - King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nil

    The service and facilities are awesome. I love the environment too as it puts you closer to nature

    Stayed in February 2025

  • Reviewed: January 28, 2025

    10
    Highly Recommended!
    • Leisure trip
    • Family with young children
    • Impressive Forest Suite - King Bed
    • Stayed 2 nights

    The rooms were fantastic, and the overall experience felt truly authentic. The location made it feel like staying in a wildlife jungle while still enjoying the safety and comfort of the hotel. We even saw monkeys just a few meters away from our bungalow, which was amazing! The spa experience was excellent, and the facilities and shows were great for keeping guests entertained. Highly recommended!

    Stayed in December 2024

  • Reviewed: January 26, 2025

    10
    Amazing stay at Maya Ubud. We’ll be back for sure!
    • Leisure trip
    • Group
    • Impressive Forest Corner Suite - Twin Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing in particular.

    LOVE AT THE FIRST SIGHT. Took me a while to choose the perfect hotel in Ubud and Maya Ubud is exceeding my expectations in everypart. Location is amazing (near ubud city centre but still quiet and remote at the same time). Service from the staff is aboye and beyond. We got upgraded to a jacuzzi villa as well which made the stay extra special. The hotel is well maintained. Bed is super comfortable. Breakfast is amazing. I wish we stayed a few days longer. The Kid’s club is also super nice! Many activities provided by the hotel.

    Stayed in January 2025

  • Reviewed: January 22, 2025

    8.0
    Very good overall experience
    • Leisure trip
    • Family with young children
    • Heavenly Two Bedrooms Pool Villa with Butler Service
    • Stayed 4 nights
    • Submitted from a mobile device

    Dampness in Villa

    Location and setting

    Stayed in January 2025

  • Reviewed: January 10, 2025

    10
    Luxury Stay in Ubud
    • Leisure trip
    • Couple
    • Impressive Forest Corner Suite - King Bed
    • Stayed 1 night

    Great location. Family friendly but also has an awesome only adults pool.

    Stayed in January 2025

Showing 1 - 25

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