All staff are excellent , facilities are also good, beach also excellent

Stayed in April 2025

Nothing!

Wonderful environment! Cosy chalets. Proximity to sandy beach.

Stayed in March 2025

None

The beach is just steps away from the door

Stayed in January 2025

as this was was isolated from the crowd, there are not much amenities within walking distance. the hotel provides regular bus services though. Monsoon wind was too loud this time of the year

the villas are isolated from the main hotel, making this location quite. It works best for those looking for a quiet place away from the crowd. the Beach is just Infront of the units

Stayed in January 2025

Reasonably priced accommodation, but food and drinks are extremely expensive.

Beach location

Stayed in January 2025

I like everything.

Everything. Quiet. Proximity to beach. Cleanliness. Staff.

Stayed in November 2024

Loved the beach although we noticed plastic on the sand, the bed felt slightly hard, breakfast was very good. The message therapy was superb. The bell boys and reception were very helpful. The pool restaurant was really good. Calypso restaurant will make you go again and the sunset bar is a dream! Loved it 🥰 the staff are so sweet and welcoming! Thank you ♥️🌺

Stayed in December 2024

Food prices are way too high. Water is sold at 5.50SGD in a small mini mart and there is nothing nearby. Water is not safe to drink in Indonesia so you have to pay for the bottled water.

Beautiful quiet location on the beach

Stayed in November 2024

The sea wasn’t the best

The staff are just lovely, great and peaceful location with stunning scenery. Easy links to the resort amenities

Stayed in November 2024

Everything was good.

Quiet. Close to water. Great beach.

Stayed in November 2024

VERY expensive restaurant and all restaurants in the area, the prices surprised me, at the same time, hotel workers receive meager wages, there is a small shop that sells a liter of water for 4 US dollars, my advice to you, as soon as you arrive in Bintan, buy as much water and snacks as possible upon arrival, the Chinese restaurant on the water they add MSG to the food, keep this in mind, if you dont want to swell up the next day.

nice beach, pretty clean water, although not far from the ferry terminal, big rooms, friendly stuff, not many people.

Stayed in October 2024

The resort was very clean, the beach pristine and the room large and air conditioned. Staff smiled a lot and were friendly and professional. Everything worked smoothly. Kelong Seafood restaurant and Deli Cafe are excellent!

Stayed in October 2024

More transportation choices for getting around the island, instead of just tours, would make this stay perfect.

Stepping out and being so close to the sea, the view was outstanding. Staff were extraordinary, always on the lookout to help

Stayed in October 2024

It was a bit too quiet

Very friendly staff, transport to other locations, food very good

Stayed in September 2024

Avoid the onsite mini mart ... Extortionate prices

Wonderful setting and very nix staff

Stayed in September 2024

Not much activity for guest

Sea front and quietness.

Stayed in September 2024

still humid weather

quiet seaside, with greenery aorund

Stayed in August 2024

breakfast

beach

Stayed in July 2024

Nothing, it was all great.

The resort is great, very clean comfortable rooms. The staff were very friendly and helpful. The buffet breakfast was very good with a lot of variety. There is no pool, but you can use the sister resorts pool or the beach is right at the front. The hotel has a shuttle service to and from the ferry terminal.

Stayed in July 2024

The faucet in the washroom is too short from sink. The water from bidet was in low pressure. One light inside the washroom was flickering, it seems like when e.g. Heater for the warm water was in use. Dairy free food options aren't that much. (But omelette was delicious).

The extraordinary kindness of the staff and the overall hospitality. The really clean beach. The Cosy 35m2 cabin.

Stayed in June 2024

The resort prices are very high - for drinks in particular. Multiple times over the general price level. Few other options though

Nice location right on the beach

Stayed in May 2024

The resort itself is a bit on the older side and shows its age in a few places - the rooms are spacious but can sometimes smell a little stale. The other activities on offer are a distance away and require shuttle bus for access (comes every 30 mins). The sports areas and bowling alley are pretty dated looking. Mayang sari doesn't have a pool but you can take a shuttle bus to nirwana to use theirs. For other meals, the food is exorbitantly priced and there are no non-hotel options.

Perfect for beach bums! We lazed by the beach which was gorgeous, clean white sand, clear water, no waves. Our kids paddled and had a whale of a time. The hammocks were abundant and perfectly placed. Awesome breakfast spread, and freshly made.

Stayed in June 2024

Aircon struggled to keep room cool due to heat. Fortunately, there is a ceiling fan.

Excellent location. Beach is right in front of your room. Good place to chill and relax. Hotel staff were attentive and friendly. Room amenities complete with daily water, 1 round free soft drinks (4 cans), room slippers, kimono. Spa experience was great too.

Stayed in May 2024

Would have liked more vegetarian / vegan local cuisine options

Quite close to ferry terminal. The room was nice , sea view and on the beach.The shuttle and buggy service allowed us to get around the nirwana properties. The staff was very friendly and helpful.

Stayed in May 2024