Skip to main content
  1. Hotel reviews homepage
  2. Indonesia hotel reviews
  3. Riau Archipelago hotel reviews
  4. Lagoi hotel reviews
  5. Reviews of Nirwana Resort Hotel

Reviews of Nirwana Resort Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Panglima Pantar, Riau, Bintan Island, 29155 Lagoi, Indonesia

#16 of 19 hotels in Lagoi

Guests' Choice

Review Score

Based on 371 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.6

  • Facilities

    8.0

  • Staff

    9.2

  • Value for money

    7.4

  • Free Wifi

    7.1

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 7, 2025

    7.0
    Nice break, resort a little old but still a very nice stay
    • Leisure trip
    • Family with young children
    • Nirwana Double or Twin Room
    • Stayed 3 nights

    Facilities, Food, pool, location all good.

    Stayed in February 2025

  • Reviewed: April 7, 2025

    9.0
    Great place near beach for family with lot of activities and restaurants.
    • Leisure trip
    • Family with young children
    • Nirwana Premier Double or Twin Room
    • Stayed 2 nights

    You cannot buy attractions as package once you reach property or the packages were very limited.

    Attractions

    Stayed in March 2025

  • Reviewed: February 10, 2025

    8.0
    Had an excellent stay.
    • Leisure trip
    • Group
    • Nirwana Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to dislike.

    Everything was perfect. Nice place and surroundings. Very nice restaurants….

    Stayed in February 2025

  • Reviewed: February 5, 2025

    9.0
    Excellent and definitely will be back
    • Leisure trip
    • Couple
    • Nirwana Premier Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The poolbar is closed and there’s no staff to call in the pool area to order some drinks.:)

    Overall excellent. From the staff to ambiance and cleanliness

    Stayed in February 2025

  • Reviewed: January 11, 2025

    8.0
    Resort to fully reset
    • Leisure trip
    • Couple
    • Nirwana Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Not much to do in the area.

    Beautiful resort! Amazing restaurants.

    Stayed in January 2025

  • Reviewed: January 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Nirwana Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast buffet gets old. If not enough guests the poolside restaurant closes too early.

    Many activities all on property. Staff was great.

    Stayed in January 2025

  • Reviewed: January 6, 2025

    8.0
    Great time with family.
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The pool restaurant is not great. The facility with the spa, bowling, etc looks old and sad. However the other beach spa is nice. The réveillon party: they tried their best but definitely it doesn’t worth the money. Food was good, but the program was not. Around 8:30 the open bar was over and we still have a long way to midnight. Everything could start later.

    The resort is huge, with 2 beautiful beaches. The room is very spacious and comfortable. I stayed in the suite with the ocean view and balcony. The swimming pool is great and the transition to the beach is beautiful. Some things is old fashioned, but if you can leave with that, it is a great option.

    Stayed in January 2025

  • Reviewed: January 5, 2025

    9.0
    Great place for relaxing vacation
    • Leisure trip
    • Family with young children
    • Nirwana Double or Twin Room
    • Stayed 4 nights

    Few minor things. Aircon was very loud somehow, even when it is off. But the biggest disappointment is the sea side. The beach is beautiful but the level plastic pollution is very disturbing. Hotel is trying its best and the cleaners are around whole day, but sea keeps bringing more garbage. I understand that it is global problem and hotel cannot fix it, but it is sad to see and unfortunately because of that was not possible to swim in the sea. Which is pity, the water was very warm.

    The hotel is very nice with lots of restaurants and activities on site, I was worried that we will be bored in 4 days, but not at all! Was barely enough just to see major things and lots more left to explore. The pool is amazing, it is beautiful and very conveniently divided into different zones so you always find quiet areas when needed. Sun beds are very comfy. Food in restaurants is very good and ice-cream is delicious. The room was very spacious (even though we had just a standard room) with beautiful garden view and nice wooded décor.

    Stayed in January 2025

  • Reviewed: January 5, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Nirwana Double or Twin Room
    • Stayed 2 nights

    The facilities are extremely old and outdated. The walls were damp, and even the windows were wet and foggy. The food was tasty, but there was not enough variety during breakfast.

    All the staff were very polite. They were very accommodating to all our needs and so helpful.

    Stayed in October 2024

  • Reviewed: January 3, 2025

    8.0
    great option for families
    • Leisure trip
    • Family with young children
    • Nirwana Premier Double or Twin Room
    • Stayed 3 nights

    mattress of the suite could be better, if this is a top room. I felt it to be pretty hard. Lights are too white, and no bedside table lights, different from the executive bedroom where my children stayed. and wifi is a big issue all around the hotel, we had to use our roaming.

    the complex is very big, and it was nice to discover the surrounding beaches besides the one in front of the resort. Staff were great, restaurants could have more variety within their menu, location is excellent and very good deal, in general for families with kids. Beautiful place.

    Stayed in January 2025

  • Reviewed: January 1, 2025

    9.0
    peace and safety
    • Leisure trip
    • Family with young children
    • Nirwana Premier Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    no

    new year party and fire work is nice.

    Stayed in January 2025

  • Reviewed: December 29, 2024

    7.0
    Short get away
    • Leisure trip
    • Family with young children
    • Nirwana Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Facilities and rooms are dated; pricey restaurants; spa is located 5-10 min walk away from hotel compound.

    Resort is huge with many activities available, nice swimming pool; staff are friendly and helpful

    Stayed in December 2024

  • Reviewed: December 16, 2024

    9.0
    It was a great location with convenient shuttle to the restaurants
    • Leisure trip
    • Family with young children
    • Nirwana Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Pizza

    Staff was very nice

    Stayed in December 2024

  • Reviewed: December 11, 2024

    8.0
    Nice place for
    • Leisure trip
    • Solo traveler
    • Nirwana Premier Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing roundabout. Eating at hotel was only option. Wasnt as cheap as a result

    Comfortable. Nice pool area. Free pick up & drop off from Singapore ferry

    Stayed in November 2024

  • Reviewed: December 9, 2024

    8.0
    Good and really enjoyed our stay
    • Leisure trip
    • Couple
    • Nirwana Premier Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool and all the staff are polite and friendly

    Stayed in December 2024

  • Reviewed: November 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Nirwana Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel room floor felt a bit dusty upon check-in and could do with a light mop. Swimming pool floor also could do with a bit more cleaning.

    The hotel is dated and could use a face lift, but still decent overall. Staff are all friendly and helpful, and there's plenty of things to do with kids around the hotel (bowling, kids club, airsoft, batik painting, swimming etc). Food at the kelong is delicious. Food at breakfast buffet and Dino Bistro is decent but can be better in terms of variety and flavours.

    Stayed in November 2024

  • Reviewed: October 25, 2024

    8.0
    lovely beach
    • Couple
    • Nirwana Premier Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The maintenance work started Monday when majory of people left, I know it needs to be done, but cutting grass all day is a bit too much for anyone..the pool bar was only open once in 5 days stay, sad really. Prices for food and drinks are above Singapore cost and phone signal is not strong enough ( WiFi works well but I needed secured network for few days work)

    Th weather wasn't great ( not the resort's fault) but since it's apparently 1.5 hours from the town, there isn't much else to do. The beach was fantastic, super clean water, swimming pool great as well. All 3 restaurants were great and Calypso and the barman was the best fun! I would like to say a special thank you to Nanang who went above and beyond to help me out. All the other staff were super friendly and helpful too.

    Stayed in October 2024

  • Reviewed: October 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Nirwana Premier Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nil

    Shuttle bus service. Food at Kelong was superb.

    Stayed in September 2024

  • Reviewed: October 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights

    (1) The resort facilities need to be upgraded ie renovations needed. (2) Breakfast can be improved.

    (1) The overall layout of the resort is excellent i.e. well designed and in close proximity to beach. (2) The staff are polite and well trained.

    Stayed in October 2024

  • Reviewed: October 12, 2024

    8.0
    Nice place for quick retreat!
    • Leisure trip
    • Couple
    • Nirwana Premier Double or Twin Room
    • Stayed 3 nights

    Prices were too high even by resort standards. Maybe thats why it was quiet when we were there.

    The friendliness and professionalism of the staff. Quiet surroundings with less people around. All other areas although quiet, were kept open and manned.

    Stayed in October 2024

  • Reviewed: October 3, 2024

    9.0
    Good overall
    • Leisure trip
    • Family with young children
    • Nirwana Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Prices a little on the high side and a smaller selection of meals in the evening than expected And some advertised meals were not available

    Breakfast was good with a fair selection of food

    Stayed in September 2024

  • Reviewed: October 2, 2024

    9.0
    Fun, will likely come back again.
    • Leisure trip
    • Family with young children
    • Nirwana Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No cheaper food options in the property. Most restaurant foods were on the more expensive end

    Good location, pretty scenery, lots of amenities and games

    Stayed in September 2024

  • Reviewed: October 1, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Nirwana Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The facilities like the gym, the bathroom products in the room were poor and facilities like the sun beds near the pool could be of better quality

    I rly liked the beach access

    Stayed in October 2024

  • Reviewed: September 27, 2024

    8.0
    Wish we could have stayed for a couple more nights but would definitely go back
    • Leisure trip
    • Couple
    • Nirwana Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The property could do with being renovated it seemed a little dated and tired. We had an AC leak in our room but they did move us to another which was fine.

    It was out of season so it was very peaceful. The beach was amazing

    Stayed in September 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: