Jl. Panglima Pantar, Riau, Bintan Island, 29155 Lagoi, Indonesia
#16 of 19 hotels in Lagoi
Guests' ChoiceBased on 371 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.0
Staff
9.2
Value for money
7.4
Free Wifi
7.1
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End of dialog contentReviewed: April 7, 2025
Gregory
SingaporeFacilities, Food, pool, location all good.
Stayed in February 2025
Reviewed: April 7, 2025
Sundar
IndiaYou cannot buy attractions as package once you reach property or the packages were very limited.
Attractions
Stayed in March 2025
Reviewed: February 10, 2025
David
United KingdomNothing to dislike.
Everything was perfect. Nice place and surroundings. Very nice restaurants….
Stayed in February 2025
Reviewed: February 5, 2025
Cipriano
PhilippinesThe poolbar is closed and there’s no staff to call in the pool area to order some drinks.:)
Overall excellent. From the staff to ambiance and cleanliness
Stayed in February 2025
Reviewed: January 11, 2025
Eliza
NetherlandsNot much to do in the area.
Beautiful resort! Amazing restaurants.
Stayed in January 2025
Reviewed: January 6, 2025
David
United StatesBreakfast buffet gets old. If not enough guests the poolside restaurant closes too early.
Many activities all on property. Staff was great.
Stayed in January 2025
Reviewed: January 6, 2025
Ricardo
SingaporeThe pool restaurant is not great. The facility with the spa, bowling, etc looks old and sad. However the other beach spa is nice. The réveillon party: they tried their best but definitely it doesn’t worth the money. Food was good, but the program was not. Around 8:30 the open bar was over and we still have a long way to midnight. Everything could start later.
The resort is huge, with 2 beautiful beaches. The room is very spacious and comfortable. I stayed in the suite with the ocean view and balcony. The swimming pool is great and the transition to the beach is beautiful. Some things is old fashioned, but if you can leave with that, it is a great option.
Stayed in January 2025
Reviewed: January 5, 2025
Kseniya
United KingdomFew minor things. Aircon was very loud somehow, even when it is off. But the biggest disappointment is the sea side. The beach is beautiful but the level plastic pollution is very disturbing. Hotel is trying its best and the cleaners are around whole day, but sea keeps bringing more garbage. I understand that it is global problem and hotel cannot fix it, but it is sad to see and unfortunately because of that was not possible to swim in the sea. Which is pity, the water was very warm.
The hotel is very nice with lots of restaurants and activities on site, I was worried that we will be bored in 4 days, but not at all! Was barely enough just to see major things and lots more left to explore. The pool is amazing, it is beautiful and very conveniently divided into different zones so you always find quiet areas when needed. Sun beds are very comfy. Food in restaurants is very good and ice-cream is delicious. The room was very spacious (even though we had just a standard room) with beautiful garden view and nice wooded décor.
Stayed in January 2025
Reviewed: January 5, 2025
City
SingaporeThe facilities are extremely old and outdated. The walls were damp, and even the windows were wet and foggy. The food was tasty, but there was not enough variety during breakfast.
All the staff were very polite. They were very accommodating to all our needs and so helpful.
Stayed in October 2024
Reviewed: January 3, 2025
Rebecca
Singaporemattress of the suite could be better, if this is a top room. I felt it to be pretty hard. Lights are too white, and no bedside table lights, different from the executive bedroom where my children stayed. and wifi is a big issue all around the hotel, we had to use our roaming.
the complex is very big, and it was nice to discover the surrounding beaches besides the one in front of the resort. Staff were great, restaurants could have more variety within their menu, location is excellent and very good deal, in general for families with kids. Beautiful place.
Stayed in January 2025
Reviewed: January 1, 2025
小眼819
Singaporeno
new year party and fire work is nice.
Stayed in January 2025
Reviewed: December 29, 2024
Rachel
SingaporeFacilities and rooms are dated; pricey restaurants; spa is located 5-10 min walk away from hotel compound.
Resort is huge with many activities available, nice swimming pool; staff are friendly and helpful
Stayed in December 2024
Reviewed: December 16, 2024
Agnieszka
SingaporePizza
Staff was very nice
Stayed in December 2024
Reviewed: December 11, 2024
Karen
United KingdomNothing roundabout. Eating at hotel was only option. Wasnt as cheap as a result
Comfortable. Nice pool area. Free pick up & drop off from Singapore ferry
Stayed in November 2024
Reviewed: December 9, 2024
Annaliza
SingaporeThe pool and all the staff are polite and friendly
Stayed in December 2024
Reviewed: November 5, 2024
Shrlzsh
SingaporeHotel room floor felt a bit dusty upon check-in and could do with a light mop. Swimming pool floor also could do with a bit more cleaning.
The hotel is dated and could use a face lift, but still decent overall. Staff are all friendly and helpful, and there's plenty of things to do with kids around the hotel (bowling, kids club, airsoft, batik painting, swimming etc). Food at the kelong is delicious. Food at breakfast buffet and Dino Bistro is decent but can be better in terms of variety and flavours.
Stayed in November 2024
Reviewed: October 25, 2024
Lucie
SingaporeThe maintenance work started Monday when majory of people left, I know it needs to be done, but cutting grass all day is a bit too much for anyone..the pool bar was only open once in 5 days stay, sad really. Prices for food and drinks are above Singapore cost and phone signal is not strong enough ( WiFi works well but I needed secured network for few days work)
Th weather wasn't great ( not the resort's fault) but since it's apparently 1.5 hours from the town, there isn't much else to do. The beach was fantastic, super clean water, swimming pool great as well. All 3 restaurants were great and Calypso and the barman was the best fun! I would like to say a special thank you to Nanang who went above and beyond to help me out. All the other staff were super friendly and helpful too.
Stayed in October 2024
Reviewed: October 24, 2024
Joyce
SingaporeNil
Shuttle bus service. Food at Kelong was superb.
Stayed in September 2024
Reviewed: October 19, 2024
Raymond
Singapore(1) The resort facilities need to be upgraded ie renovations needed. (2) Breakfast can be improved.
(1) The overall layout of the resort is excellent i.e. well designed and in close proximity to beach. (2) The staff are polite and well trained.
Stayed in October 2024
Reviewed: October 12, 2024
Mohammed
SingaporePrices were too high even by resort standards. Maybe thats why it was quiet when we were there.
The friendliness and professionalism of the staff. Quiet surroundings with less people around. All other areas although quiet, were kept open and manned.
Stayed in October 2024
Reviewed: October 3, 2024
Kevin
United KingdomPrices a little on the high side and a smaller selection of meals in the evening than expected And some advertised meals were not available
Breakfast was good with a fair selection of food
Stayed in September 2024
Reviewed: October 2, 2024
Sabariah
SingaporeNo cheaper food options in the property. Most restaurant foods were on the more expensive end
Good location, pretty scenery, lots of amenities and games
Stayed in September 2024
Reviewed: October 1, 2024
Julia
MaltaThe facilities like the gym, the bathroom products in the room were poor and facilities like the sun beds near the pool could be of better quality
I rly liked the beach access
Stayed in October 2024
Reviewed: September 27, 2024
Emma
United Arab EmiratesThe property could do with being renovated it seemed a little dated and tired. We had an AC leak in our room but they did move us to another which was fine.
It was out of season so it was very peaceful. The beach was amazing
Stayed in September 2024
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