Hotel is rundown. Poorly designed. Toilet get flooded whenever you shower.

The view of mount and lake Batur.

Stayed in March 2025

Plumbing not great. Toilet was leaking and stinky. Nice bath in the room but not enough water in boiler to actually fill it. (Capacity only 80liters) so really pointless.

Staff friendly. Location superb. Nice interior design.

Stayed in March 2025

Room door and noise cancelling from the upper floor

The view from the room and from the infinity pool are the next level

Stayed in January 2025

Flies were definitely an issue in the area. Not a hotel problem alone. Just something to be aware of. Staff were so lovely and wanted to do everything to make the stay as comfortable and memorable as possible.

Central with incredible views.

Stayed in January 2025

No hot water available even though there is a big bathtub in the room.

The location is amazing.

Stayed in November 2024

Unfortunately during the night you hear the noise of some motorcycles passing by.

Beautiful room and view! Staff is lovely and very attentive.

Stayed in November 2024

The see-through shower is intruding, especially if you have families with teenage children.

The scenery in front of the hotel is stunning. The heated swimming pool is great.

Stayed in November 2024

NA

The view from our room are exceptional🤩 Close to Cafes at Kintamani👍

Stayed in October 2024

- While the booking was made via booking.com platform and payment to be made directly at the hotel (with one night prepayment prior to stay), the hotel was not able to deduct the amount directly via booking.com site and has had to keep requesting details for payment via messaging platforms. This is not ideal and for me and it poses data privacy and security risk and concern. They were flexible enough though, to request for photo of my passport to secure the booking ahead of the stay. - Location is far away from all the main stretch of cafes so maybe a shuttle service would be useful to have, otherwise it would be great to have a paid short distance transport option - I know this is part of the experience in Kintamani, but maybe if the hotel has some ways to block out/ remove the flies that got into the room that would be even better!

- The service staff are very attentive and thoughtful. - There are beautiful view of the volcanoes that you can enjoy from the pool and restaurant areas. - The food is really good at the restaurants (but less so for the pool bar) - It is not crowded and is cosy and intimate - Beautifully designed hotel - Excellent on-site massage and spa (and probably the only decent one in Kintamani)

Stayed in November 2024

Noise from the cars, and stuff being stingy on water.

View

Stayed in October 2024

Way too loud , lots of road noise

Location , food , service

Stayed in October 2024

Bad food, poor breakfast, no hot water in the morning

Location

Stayed in October 2024

We had just stayed in The Tiing in Tejakula - a sister hotel - and booked Desa Oculus hoping our experience would be just as exceptional but sadly, Desa Oculus left much to be desired by comparison. The breakfast included in the price of the room was average and scarce and the food offering for lunch and dinner - although more fine and more extensive - was underwhelming. The overall customer service at The Tiing was unparalleled compared to Desa Oculus - though staff were hospitable, they were not as welcoming and forthcoming and did not add to our experience as much as the staff at The Tiing did. There are many lessons Desa Oculus can learn from The Tiing! Apart from that, the hot springs bath tub is placed on the balcony, with little to no privacy. We were also told that had we opted for a hot spring bath, we would not have sufficient hot water for a shower afterwards, which meant we chose the shower over the bath.

The resort is iconic, definitely designed and built to wow guests. We stumbled across it on our drive to Tejakula when we stopped for food and decided to book a room for a night on our way back. It’s located in the scenic Kintamani region, with spectacular views of the lakes and volcanoes from the rooftop shown in the key picture on Booking. The room was decently sized but came with a massive and really comfortable bed, a balcony with a tub that could be filled with hot springs water, and a spacious, really chic bathroom.

Stayed in September 2024

I stayed in the Summit Suite and the lack of soundproofing meant the road noise made the room completely uncomfortable, it was as if I was just staying on the road. For the price, it was not worth it. They either need to soundproof the rooms or drop the price.

Beautiful view and lovely staff.

Stayed in September 2024

A little difficult to get to

The view

Stayed in August 2024

Would be better with aircon - would also suggest different menus for the two restaurants

Great location, the view from the pool is amazing! The staff are great and rooms are a nice size.

Stayed in September 2024

Facilities (broken shower, the safe not attached with a big hole in the wall of our dressing) Staff from the lobby/front desk (we explained that our shower was broken and the staff wanted to charge us, before to try to understand and without any apologies)

View Location Live music Breakfast Staff from restaurants

Stayed in August 2024

No soundproofing, sleepless nights due to street noise, worst experience ever. Their panorama suite doesn’t have two double beds as advertised on booking!

Location, view and decoration.

Stayed in July 2024

the room was nice but not blackout curtains

excellent view of lake and mountains from warm water pool

Stayed in July 2024

The service and the staff are exceptional. It was our second stay at Oculus and for sure we will come back. We love the design a lot and the breathtaking view.

Stayed in July 2024

nothing

the ambiance, the foods, the room, the view

Stayed in July 2024

Food choices were strange, food was great but dinner menu was limited.

Amazing views, contemporary architecture and relaxed environment

Stayed in July 2024

Trying a little too hard to be deluxe, not quite pulling it off. Food availability an issue (not only several dishes sold out but many ingredients in every other dish unavailable so difficult to understand what was in fact on the menu). Was sent house rules of the hotel 5-7 times before arrival making me question what kind of guests they expect?!

Very stylish, lovely decor and great view.

Stayed in July 2024

Noise

The views

Stayed in June 2024