Jl. Silayukti 6, 80872 Padangbai, Indonesia
#6 of 11 hotels in Padangbai
Guests' ChoiceBased on 454 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
9.1
Value for money
8.3
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 27, 2025
Manuel
SingaporeThere's too much light from outside coming through the blinds. The AC is noisy, and it throws the cool air on the bed. Luckily, it is quite a place, but you can hear everything that is going on outside.
The common areas are great. The swimming pools and the restaurant really make you feel on holiday.
Stayed in March 2025
Reviewed: March 27, 2025
Mark
AustraliaBreakfast was good and location was perfect for what we needed
Stayed in March 2025
Reviewed: March 20, 2025
Burcu
GermanyI could hear the staff and other guests talking at night in Room 105. But that was it, sheltered from the wind and rain I could sleep well 🙂
Staff is amazing pool area is just stunning! Stayed only one night as my hostel was hard to reach in Padang Bai while there was storms and heavy rain - happy that I spent the extra money to stay here! The restaurant has really nice local food and the best draft beer I had in Bali so far!
Stayed in March 2025
Reviewed: February 7, 2025
Alina
United KingdomNothing
Everything was lovely
Stayed in February 2025
Reviewed: January 24, 2025
Connie
AustraliaWe stayed a night before hopping on a boat to the Gilis. The location was perfect for transfers, and we were picked up from the airport by the hotel, which made life easy with a late night arrival. Rooms were really comfortable - bar fridge and kettle in the room were welcomed. The hotel has a real colonial feel to it. Breakfast was simple, with some eggs, rice, toast and home made jams and yoghurt. Would stay again.
Stayed in January 2025
Reviewed: January 22, 2025
Julie
United KingdomOne key card so unable to charge appliances when not in room. Note to say marks on linen will be charged - not had this before. Expensive compared to other places we’ve stayed but would stay again
Great location 2 minute walk from ferry, on a street overlooking beach and next to bars and restaurants. Breakfast ok. Good air conditioning. Nice pool and outside space
Stayed in January 2025
Reviewed: January 20, 2025
Stuart
AustraliaArea around the hotel isn't that nice
Lovely place, good hotel to stay when travelling to gili
Stayed in January 2025
Reviewed: January 17, 2025
Robyn
United KingdomNothing
Great hotel, clean and lovely pool area. Very handy for Gili ferry.
Stayed in January 2025
Reviewed: January 14, 2025
John
AustraliaReally could have used a couple extra pillows to make very firm bed more comfortable. We are used to sleeping with buntings. Also would have like a blow dryer.
Beautiful pool area and restaurant, good menu, nice variety on offer for breakfast. Rooms very clean and comfortable.
Stayed in January 2025
Reviewed: January 13, 2025
Tracey
AustraliaNo warm water in shower
Casual vibes - excellent massage.
Stayed in January 2025
Reviewed: January 11, 2025
Teresa
AustraliaNo lift. Staying on 3rd level & had to haul our luggage up. But I’d do it again without hesitation. The place is beautiful, spacious, convenient. Don’t think twice, book it!
Location! Location! Location! Comfortable, had everything we needed & was close to everything. Worth every IDR!
Stayed in January 2025
Reviewed: January 9, 2025
John
United KingdomNothing
Lactation was great for our connecting boat to the Gili Islands
Stayed in December 2024
Reviewed: December 12, 2024
Kylie
AustraliaClean and close to ferry Friendly staff
Stayed in December 2024
Reviewed: December 10, 2024
Claudia
ItalyThe room was close to the swimming pool so the air was too humid for me but ok for just 1 night.
Big rooms, clean bed
Stayed in December 2024
Reviewed: December 9, 2024
Adrienne
United KingdomExtremely convenient to the port. Literally across the street and surprisingly more quiet than I feared being so close to the port. Bedding was comfortable. Beautiful layout with the lovely pool in the center. Restaurant served good food.
Stayed in December 2024
Reviewed: December 6, 2024
Sheila
AustraliaIt would be good to be able to leave just one PowerPoint on , when not in the room to allow charging.
Everything was great thanks, location, facilities, breakfast, restaurant, pools 😊
Stayed in December 2024
Reviewed: November 29, 2024
Joy
United StatesI was on the first floor and either you keep your blinds closed and it’s really dark, either everyone can see into your room. I got a massage at the spa and the massager wasn’t good at it.
I liked the restaurant and the pool. The bathroom was fairly new and clean too.
Stayed in November 2024
Reviewed: November 26, 2024
Sacha
AustraliaIt was in a great spot, clean rooms
Stayed in November 2024
Reviewed: November 8, 2024
Kya
United KingdomClose to the port for boats to Gili islands, good bar, nice swimming pool
Stayed in November 2024
Reviewed: October 28, 2024
Pierre
GermanyMaybe a bit pricey
+ Very nice location, close to the ferries for going to Gili + Very friendly and helpful staff + Great pool
Stayed in October 2024
Reviewed: October 25, 2024
Chris
CyprusThey ran out of beer during a local festival
Fit for purpose - diving hotel
Stayed in September 2024
Reviewed: October 24, 2024
Amanda
AustraliaRoom a little basic and smelt a little musty. Breakfast ordinary. No lifts.
Great location for Gilli ferries. Staff helpful. Transfer arranged by hotel at reasonable rate.
Stayed in September 2024
Reviewed: October 8, 2024
Corle
AustraliaNothing
It was very clean, great location
Stayed in October 2024
Reviewed: October 6, 2024
Keryn
AustraliaBlinds weren’t the best. Accom is on sunrise side so not a massive issue.
Liked the super convenient location to the fast boats. Stayed 1 night prior to going over to Gili T. Booked family room - 2 connecting rooms with en-suite for each room. Air conditioning and worked well.
Stayed in September 2024
Sigulda, Latvia
Guimarães, Portugal
Parsberg, Germany
Vaglia, Italy
Didim, Turkey
Campos do Jordão, Brazil
Serra Negra, Brazil
Vieste, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content