Reviews of OYO 782 Menjangan Residence at Citraland 1 This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Jl. International Timur, Sambikerep, Kota SBY, Jawa Timur, 60217 Lontar, Indonesia
#6 of 6 hotels in Lontar
Guests' ChoiceReview Score
Based on 7 hotel reviews
Score breakdown
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Cleanliness
3.6
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Comfort
3.7
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Location
7.0
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Facilities
5.0
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Staff
6.9
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Value for money
5.0
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Showing 1 - 7
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Reviewed: April 10, 2024
Yohanes
Indonesia3 ReviewsVery GoodNothing
The rooms and facilities
Stayed in March 2024
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Reviewed: April 20, 2023
Vladimir
Turkey20 Reviews“I booked two nights, and I left after one night despite that it was paid.”that was not a room, that was barn. Pictures on booking are different. Don’t trust them. And it was so dirty bed sheet, so I have doubts they ever change it. All bed-clothes, including broken pillow covers, were changed after my request. But this is completely non respectful to give room in such condition and not corresponding to the pictures.
it is close by to US consulate
Stayed in April 2023
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Reviewed: March 10, 2023
David
United States2 Reviews“all told, great place, great staff, great location, great value.”bathroom could have been a bit cleaner.
Staff was excellent. Andrew was very helpful.
Stayed in March 2023
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Reviewed: February 18, 2023
Еkaterina
Russia29 Reviews5 helpful votes“awful, I’ve never met such treatment.”well, before we arrived I’ve got several emails saying that they can’t use my card. anyway we arrived and paid in cash, but when I saw the room I was horrified. and the smell was disgusting. the receptionist told me that all the rooms are like this. so we decided to leave. the receptionist refunded me and recommended another hotel. so we left. in a few days I received an email saying that they charged me. I know it’s 9 dollars but still, I decided to check. it occurred so that they charged me twice. so I asked the refund, but they keep on saying that I was charged and that’s it. when I contacted the services, they told me to call to booking. I did, hopefully I will get my refun. if not, really, they are 9 dollars, you can eat them.
nothing. when I entered the room there was a horrible smell there. so I decided to leave
Stayed in February 2023
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Reviewed: June 27, 2022
Hanna
Ukraine39 Reviews11 helpful votes“Awful experience, the room stinks, no toilet paper🤯”The room was very dirty, not the one I booked from the photos in listing. The cigarette smoke was the first thing I smelled while entering in the room. The bathroom was just disgusting, and very very dirty. There was NO TOILET PAPER! And if course no shampoo, no water. The room was just on the side from the administration counter, so the light from the hallway was turned on the whole night and the room was illuminated the whole night as a result. The staff doesn't speak English, at all. When I said that this is not the room I booked, he told me that they are "this room upstairs, and they are all full".
Nothing. Literally, nothing is good about this place.
Stayed in June 2022
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Reviewed: September 4, 2022
Karunia
Indonesia4 ReviewsGoodThere are no comments available for this review
Stayed in July 2022
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