Based on 191 hotel reviews
9.4Cleanliness
9.5
Comfort
9.5
Location
8.9
Facilities
9.5
Staff
9.6
Value for money
9.3
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End of dialog contentReviewed: March 9, 2023
Wouter
NetherlandsWe were with our young daughter so we were confined to their restaurant as we didn’t have a scooter to go to other warungs in the area. The food they served was excellent except it would have been nice to have a bit of variation. But this was honestly a non issue.
Beautiful place looking out over the palms. The staff were extremely helpful and friendly. The rooms were immaculate and there was a lot of attention to detail.
Stayed in March 2023
Reviewed: March 6, 2023
Juliette
NetherlandsSometimes the staff was a little bit uninterested and phlegmatic. Not very good at giving recommendations either.
What stood out was the exceptionally long swimming pool, very suitable for swimming lanes. Also the rooms are very tasteful and modern, and the view from the terrace is great. Restaurant was surprisingly good.
Stayed in March 2023
Reviewed: March 6, 2023
Irina
RussiaIt is an prrfect place to relax, unbelievable views, clean and modern rooms, delicious food and truly customer-oriented staff.
That's 10 out of 10.
Stayed in March 2023
Reviewed: March 2, 2023
Marcel
SwitzerlandAmazing place, lovely staff, amazing food!
Stayed in February 2023
Reviewed: February 28, 2023
Meaepeppe
ItalySome issue with food (probably an accident though) and I would have liked more clarity on the contact numbers. In particular, when part of the order is missing can be communicated directly in WhatsApp instead of giving the info once the food is delivered.
Almost everything, a clean and cool room with an opening directly on the pool area. An amazing view and the quietest place! People were kind and they have a great bike rental service, very useful to move in this area.
Stayed in February 2023
Reviewed: February 25, 2023
Nadia
AustraliaIt’s kind of expensive for Bali standards but it was very much worth it!
One of, if not the nicest villa we ever stayed in. Bathroom was amazing! Nice that you have a little living area as well. Pool and views are out of this world.
Stayed in February 2023
Reviewed: February 21, 2023
Maryam
FranceBest hotel ever in Bali ! 😍
Stayed in February 2023
Reviewed: February 1, 2023
Popeka
IndonesiaNothing. I have literally nothing to complain about.
It's just great. The food is luxurious, rooms (more houses actually) are comfortable and spacious, the personnel are very friendly and helpful, the view - gorgeous. One of the best hotels for me.
Stayed in January 2023
Reviewed: January 28, 2023
Akane
SingaporeThe first night we stayed, my husband got bitten by a giant centipede in the master bedroom. It was really big and brown one, quite painful experience for him... It's not really the fault of the villa as probably it escaped and entred the villa from the forest around it. We told the hotel staff and they were helpful enough to get rid of it straight away. Now we think it was also a part of our holiday memory but be aware and also take note that there is no clinics nor hospital in the area.
They served a wonderful breakfast which all my family enjoyed it. We tried dinner once in the hotel restaurant which was also great. We stayed 2 nights, the bedroom was spacious and comfortable with good view. The location of the villa is in the middle of nowhere so I recommend you to check and plan your activities beforehand. It's quiet and great escape kind of place from city life, you can enjoy pool and cozy time with family.
Stayed in December 2022
Reviewed: January 12, 2023
Talita
IndonesiaOne of the wastafel was leaking, we stay for 3 days and they happened to know it on our 2nd day morning, still not fix it until we checked out.
Almost everything, the staffs are friendly, the food is amazing, and the facilities are so good for the price. Love this place and will definitely come back!
Stayed in January 2023
Reviewed: January 9, 2023
Ayza
RussiaWifi didn’t work at one iPhone but who need internet in this beautiful place
Everything was perfect! Room, cleaning, pool with fantastic view, friendly staff, tasty breakfast and calm of the nature. This is hidden gem of Bali and i hope that we will return soon.
Stayed in January 2023
Reviewed: December 31, 2022
Hongliang
SingaporeBecause it is remote, it is relatively far away from other places of interest.
beautiful ‘offgrid’ style resort facing the presume the jungles and hills thank.
Stayed in December 2022
Reviewed: December 19, 2022
Anastasiia
UkraineNothing
Everything was good) breakfast amazing 🤩
Stayed in December 2022
Reviewed: November 30, 2022
Andreia
United Kingdomamazing hotel with amazing food and amazing staff.
Stayed in November 2022
Reviewed: November 18, 2022
Niven
SingaporeHard to get food. The only food available is by the cafeteria in the place. Most of the food can be better as there isn’t much taste in them.
Very quiet hideaway in the middle of the forest up in the mountains.
Stayed in November 2022
Reviewed: November 15, 2022
Fachda
Denmarkthe receptionist is very helpful
Stayed in November 2022
Reviewed: October 31, 2022
Niki
SloveniaThe road is a little scarry at first :)
It was great, the room and the staff is top! They rent top bikes :)
Stayed in October 2022
Reviewed: October 23, 2022
Sarah
United KingdomFood options, a bit far from restaurants
Stunning location, big room, great showers (indoor and outdoor) and bath, helpful and friendly staff.
Stayed in October 2022
Reviewed: October 18, 2022
Sian
United Kingdomin the middle of no where but you need a scooter or driver
gorgeous setting
Stayed in October 2022
Reviewed: October 8, 2022
Ugne
LithuaniaNothing
It was the best hotel we have stayed in Bali. We had only one night but we liked it so much we cancelled amother hotel and stayed for 2 nights but we would gladly make it 2 weeks. First of all the views are just spectacular, pool is big, there are enough beds near it and it is comfortable. Villas are really modern, spacious and interior is great. Super large and comfy bed, shower has really great shampoo, conditioner and shower gel that smells divine. Food in the restaurant was the best we had anywhere in Bali. I had many special requests and all of them were fulfilled. The space is open so there are way less insects than in any other place we stayed in. They offer every service you need for the best price. We used laundry service - our clothes came back fresh and ironed. Massage service - great. Scooter rental - great. If we come back to Bali it will be here for sure.
Stayed in October 2022
Reviewed: October 6, 2022
Aneka
AustraliaNothing
We loved our stay at Palmterrace, so much so that we almost braved a 3 hour scooter ride to return! The whole property is beautifully designed. The rooms are large and very clean with a comfortable bed. We loved the bathroom with the option for a bath, indoor or outdoor shower. The seating area in the rooms overlooking the pool is a lovely spot for breakfast. Food (breakfast/dinner) can be served in your room, or in the restaurant. Staff were incredible, friendly and kind. It was my birthday and they arranged a birthday cake, brought it to my room singing happy birthday! Food was delicious. We enjoyed everything at the restaurant. Honestly, there was nothing to fault. We stayed for 2 nights and visited the local sights; Pura Lempuyang, Tirta Gangga, Taman Ujung, Bukit Cinta.
Stayed in September 2022
Reviewed: October 5, 2022
Kasturi
IndiaIt was a wonderful stay with a comfortable room and spectacular views. The location is a bit remote, but is a great option if someone wants to relax in the hilly regions of bali away from the hustle and bustle. The menu is limited, but whatever we ordered tasted good. The staff was courteous and helpful and we had a lovely time in the property
Stayed in September 2022
Reviewed: October 5, 2022
P
United KingdomNot really a dislike but you do need your own transport.
Location and view.
Stayed in September 2022
Reviewed: September 29, 2022
Federica
ItalyNothing!
Absolutely amazing stay in a beautiful hotel that has everything! Gorgeous views and you can see Mount Agung and Lempuyang temple on a clear day (lovely to sit on the hammock and watch Mount Agung in the early morning). Staff were very kind and helpful and the food amazing! Also the driver Coco was incredibly friendly and excellent at showing us around the local area. Rooms and pool always clean and well maintained.
Stayed in September 2022
Reviewed: September 22, 2022
Samantha
Maltathe property was beautiful, amazing pool with breathtaking views. what really makes this place special though are the staff - SO friendly and helpful, made us feel right at home! the food was delicious as well - we had breakfast and dinner there and both times the quality was great!
Stayed in September 2022
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