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  5. Reviews of Pandawa All Suites Hotel

Reviews of Pandawa All Suites Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jalan Umalas 2, Umalas Klecung No. 8X, 80361 Seminyak, Indonesia

#112 of 155 hotels in Seminyak

Guests' Choice

Review Score

Based on 518 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    7.7

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    8.1

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: September 4, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff were incredibly kind and accommodating!

    Stayed in August 2024

  • Reviewed: September 1, 2024

    10
    Hidden gem in Seminyak
    • Leisure trip
    • Couple
    • Suite Pool View
    • Stayed 5 nights

    It's a bit of a hidden gem, so the location is not that centric.

    The amenities like spa, gym and pool are really good and nice. Very clean and amazing staff.

    Stayed in August 2024

  • Reviewed: August 29, 2024

    10
    overall we enjoy the room during our stay and the location good too, easy to find and not that crowd
    • Leisure trip
    • Couple
    • Suite Garden View
    • Stayed 3 nights

    not having a good smell for the room, and the AC position just not good

    room was cute, spacious, clean but not really smells good but not bad neither. The AC position maybe need to be more put thought to where you put it. over all we like it, the kitchen and shower is downstair and we have the bed upstair with toilet too which is great we have really clean area to sleep separate with things downstair. Pool is nice and have a beautiful garden view. breakfast just fine we enjoy it

    Stayed in August 2024

  • Reviewed: August 25, 2024

    2.0
    Staff great, place bad
    • Leisure trip
    • Family with young children
    • Suite Garden View
    • Stayed 5 nights
    • Submitted from a mobile device

    We had a mouse at the evenings in the apartmans (2 different apartman), the cleanliness was really bad and the place is really old and would really need a renovation.. The breakfast were a few days old pastry with some cooked lunch meals

    The Staff members were really kind!!! Nothing else unfortunately.

    Stayed in August 2024

  • Reviewed: August 23, 2024

    5.0
    I left early
    • Leisure trip
    • Couple
    • Suite Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    There was a bad smell in the room and the bathroom smelled bad. We needed to ask for gas in the kitchen and for plates and pans and that has never happened in other hotels before. We thought it was pretty weird.

    The staff was helpful

    Stayed in August 2024

  • Reviewed: August 16, 2024

    1.0
    Noisy neighbors in hotel room which i overlooked but woke up with bed bugs i told the staff they refused to give me a re
    • Leisure trip
    • Family with young children
    • Suite Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    Cleanliness of apartment suites

    Staff welcoming

    Stayed in August 2024

  • Reviewed: August 15, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Suite Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    Big double level room with kitchenette, two toilets (one each level), large shower, lovely bar by the pool/gardens, and gym. Staff were very lovely and helpful.

    Stayed in August 2024

  • Reviewed: August 2, 2024

    10
    Staying here was exceptional! Thank you!
    • Leisure trip
    • Family with young children
    • Suite Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel is stunning, offering a beautiful view over gorgeous gardens and a stunning swimming pool. Every meal, from breakfast to dinner, was delicious and consistently served by friendly and attentive staff. The gym was both fun and practical, equipped with good quality equipment spread across two air-conditioned floors. One of the highlights was the divine spa. Ending the day with a 90-minute traditional Balinese massage was pure bliss. Overall, Pandawa All Suite Hotel provided a perfect blend of luxury, comfort, and excellent service. We highly recommend it for anyone looking to enjoy a relaxing and rejuvenating stay in Seminyak.

    Stayed in August 2024

  • Reviewed: July 31, 2024

    5.0
    Massage and staff were wonderful . Property needs upgrades and deep cleaning
    • Leisure trip
    • Solo traveler
    • Suite Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    The property needs an upgrade and wasn’t clean at all.

    The staff were welcoming

    Stayed in July 2024

  • Reviewed: July 23, 2024

    5.0
    Just fair. Disappointed as I had specifically booked for use of the kitchen.
    • Leisure trip
    • Solo traveler
    • Suite Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    The kitchen had zero dish-ware or cutlery. The cupboards were empty! There was no hand soap in either bathroom and the shower gel barely came out of its dispenser. There was an awful smell coming from the shower which made the whole suite smell.

    The gym and pool

    Stayed in July 2024

  • Reviewed: July 21, 2024

    4.0
    MY stay was okay but cannot recommend anyone.
    • Leisure trip
    • Couple
    • Suite Garden View
    • Stayed 13 nights

    The lighting is poor in rooms ,2days no hot water A kitchen without cutlery is really sickening.Management thinking of charging extra for spotting on the sheet just makes me think being a woman is an offence.My spouse had to intervene so no charges were made but it shoes how they want to get extra charge in their hands when they get a chance.Staff cleaning the room and leaving dirty dishes on the counter of the kitchen i guess was not part of cleaning. i went for breakfast and opened a bottle of water melon juice it splashed allover me since it was fermented and not fresh.

    pool

    Stayed in July 2024

  • Reviewed: July 20, 2024

    5.0
    We stayed not recommend hotel
    • Leisure trip
    • Family with young children
    • Suite Garden View
    • Stayed 5 nights
    • Submitted from a mobile device

    the room was dark and smelly . We stayed 4days but only one day had hot shower….the picture looks like have nice kitchen but it was not. If need gas we should pay and there is nothing for cooking ( pan, dishes ,cup…) if you want to cook better to find another place which has nice kitchen already settled down. The restaurant food also not tasty so better to buy outside. (Breakfast also not nice) they don’t have own laundry service so we have to call out service. Bath room is super crazy smelly with insects. ( many mosquitoes also)

    all staff are friendly and kind.

    Stayed in July 2024

  • Reviewed: July 10, 2024

    4.0
    Would NOT recommend
    • Leisure trip
    • Couple
    • Suite Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    First night staying here we ate in the hotel restaurant and my boyfriend got food poisoning for the remainder of our stay because of dodgy rice they served us. Dirty hotel room, very outdated, breakfast was AWFUL, buffet food was sat out with flies all over it for the whole morning and the selection was tiny. Bugs in the room, you have to pay 200,000 deposit on arrival and only get it back once someone has checked over your room at check out. We had a taxi driver wait 15 minutes because we were stood waiting for the room checkup to get it back. You have to pay extra for gas and cooking utensils if you want to use the kitchen. Bed was super uncomfortable and only one small pillow. We didn’t go in the pool because it looked so dirty and the sun loungers were filthy. I wouldn’t stay here again.

    It was quite a good location and you get a free water bottle every day. The outdoor area is well looked after. There’s a welcome drink of melon juice on arrival. Staff seemed quite nice although very young

    Stayed in July 2024

  • Reviewed: July 6, 2024

    3.0
    Would not return to this budget hotel
    • Leisure trip
    • Family with young children
    • Suite Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Garden view room with a view of the wall !! The awful smell on entry to the room was overwhelming, I was so tired I just couldn’t be bothered going to reception as I already sensed the unfriendliness of the head receptionist. Mould, leaking toilet and condition of bathroom was really bad. Furniture was really grubby and scrappy. We had to wait a very long time for service at the “bakery” only to be served by someone that had no idea what he was doing, 4 coffees were undrinkable. The whole stay was a really bad overall experience.

    Food was nice at dinner but that’s about it. Gardens are lovely.

    Stayed in July 2024

  • Reviewed: July 3, 2024

    10
    I knew I would come back here again!
    • Leisure trip
    • Solo traveler
    • Suite Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing:) everything is perfect!

    This property is a nice boutique hotel and very central in Legian. I love the decorations in this hotel and my room! Every angle is worth to take a picture!

    Stayed in June 2024

  • Reviewed: June 29, 2024

    10
    Top !
    • Leisure trip
    • Couple
    • Suite Garden View
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Alll is good

    Stayed in June 2024

  • Reviewed: June 20, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Suite Pool View
    • Stayed 5 nights
    • Submitted from a mobile device

    Toilets were not clean and toilet smell was there in the pool area.

    Service was good

    Stayed in June 2024

  • Reviewed: June 9, 2024

    1.0
    Our stay was unpleasant and uncomfortable, upon leaving they had told us to wait 5min as they go and check the room, sta
    • Leisure trip
    • Travelers with friends
    • Suite Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Property had a funny mouldy smell the bathroom smelt like the sewage.

    Nothing.

    Stayed in June 2024

  • Reviewed: June 1, 2024

    6.0
    Great staff
    • Leisure trip
    • Family with young children
    • Suite Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Felt a bit dirty, couch had stains, build up in shower very gloomy in rooms but overall was cheap and got moneys worth.

    The staff were lovely. Nice pool area

    Stayed in May 2024

  • Reviewed: May 31, 2024

    4.0
    Never again
    • Leisure trip
    • Couple
    • Suite Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    The room was extremely hot, the aircon was useless, I ended up having to sleep on the sofa under the aircon unit while my partner suffered the heat of the bedroom. An alarm of the safe in the bedroom kept going off all through the night! And you can’t turn some of the down lights in the kitchen off meaning the room isn’t dark for you to sleep. We ended up checking out and moving hotel as it was the worst night we had in Bali. Location isn’t great either.

    The staff were lovely!

    Stayed in May 2024

  • Reviewed: May 29, 2024

    10
    Great location for a vacation
    • Leisure trip
    • Travelers with friends
    • Suite Executive
    • Stayed 2 nights
    • Submitted from a mobile device

    Can’t think of any

    Great location, swimming pool and very nice room. We did stay in the large suite. Personnel was very kind and supportive. Would recommend to stay here

    Stayed in May 2024

  • Reviewed: February 25, 2024

    4.0
    Disappointing
    • Family with young children
    • Suite Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    The unit gives somewhat cozy atmosphere. However, the lighting was very dark and rather gives a depressing feeling. We ended up leavaving after 2 nights but booked for 4. The place needs a good upgrade with new furniture, sofas etc as it gives off a nasty odour considering how old the place is. Location is away from nearby nearby attractions, will suit people who rides scooter to get around or has a driver.

    Staff were super friendly, always accessible and willing to help

    Stayed in February 2024

  • Reviewed: January 11, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite Garden View
    • Stayed 6 nights

    nothing, we liked everything, but maybe and earlier checkin or something

    everthing very fancy and spacy, the staff are very nice, everything was super

    Stayed in October 2023

  • Reviewed: January 8, 2024

    6.0
    Good value for the room and location.
    • Leisure trip
    • Couple
    • Suite Garden View
    • Stayed 3 nights

    1. Please have more lightings on the first floor of each unit. The room is very dim -- too dim even for all lights to be on. Meanwhile the second floor has a lot of lightings. I hope you consider to install some lamps or lights on the ground floor, including the bathroom. That would help a lot. 2. A lot of mosquitos when we first arrived, so we bought a mosquito repellent to keep us away from them.

    Good place for the value of money. Room is definitely spacious.

    Stayed in December 2023

  • Reviewed: December 20, 2023

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Suite Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Arrogant manager and team

    Stayed in December 2023

Showing 151 - 175

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