Pillows a bit uncomfortable but other than that I could not fault it

Hotel is great really chilled, not much around the hotel but everything is 10mins on a bike to finns, pubs, resturants etc...cheaper than most hostels we ended up extending our stay twice. The staff were really friendly & the hotel was spotless clean. Highly recommend

Stayed in July 2023

Well so far maybe the couch need to clean more

I like the interior specially suite room with the pool view rive field and the trees And 2 balconies I love it Very clean and neat And I love the idea the circulation for the bathroom To avoid mold in the bathroom And I love the staff so nice and really helpful

Stayed in July 2023

The staff dint help they just made us helpless

The staff there would make you helpless and Chet with taking huge money for travel and private car booking They made us pay 4 times the money to travel via hotel to ferry Please don't take any help from the staff

Stayed in July 2023

The Pandawa staff was extremely friendly and went above and beyond to ensure that our stay was enjoyable. Spa reservations and poolside lounging were effortless. The level of cleanliness at the resort was outstanding, and the staff consistently maintained the area to ensure that the environment and daybeds were in pristine condition.

Stayed in June 2023

A little further away than we expected .

All the staff were kind, friendly and very helpful. We really enjoyed our stay.

Stayed in July 2023

Too many stuff to mention. It's old, the toilet has a foul smell, and the fixtures are old. Even the walkways are not covered totally and I got wet.

Value for money

Stayed in July 2023

The room is spacious and cozy. Perfect for family vacation. The hotel menu also all delicious, everyday we dine at the hotel 🤭

Stayed in June 2023

The property is so clean and green. The room was big with everything u need and very cosy. All The staff friendly and very helpful. I definitely stay there again

Stayed in June 2023

I liked the ambiance of the total place, rooms are big. only thing what i missed where plates and cutlery and glasses

Stayed in June 2023

I cancelled another hotel because they had the honesty to give me prior notice about undergoing construction. This place didn’t give any notice at all. The construction is major and loud, you can’t escape the noise. They told me about construction when I checked in, I reply ‘Okay I understand you are recovering from Covid, but I would have appreciated prior notice’ the receptionist then told me they would put me in a room far from it. I walk outside and right in front of me is a major construction. That was my ‘Garden view’. I thought ‘okay, maybe it won’t be that bad.’ I awoke to loud hammering on metal right outside my balcony. (I also slept on the couch because the bed is ridiculously firm, it hurt my hips) I went to the desk to ask for another room. They moved me to a room that I thought was nice, with a bed that has a soft over layer. However, on my birthday, I woke up to a very strong sewerage smell. As I didn’t want to disturb the staff further, I opened the door and blasted the aircon. It seemed to get better at night. The next morning, the smell was absolutely unbearable. The smell seemed to be coming from all directions, even the balcony. I had called reception, and they sent someone down that just sprayed the toilet and called it a day. The chemical smell overpowered the sewerage smell for about an hour, then the sewerage came back. I called reception, who sent someone down to do the exact same thing again. Frustrated, I went to reception to ask her to smell it herself. As soon as she did, she said ‘That’s disgusting, my staff can’t smell it, but I can. It makes me want to vomit.’ She then gave me a room that was back in front of a loud construction machine. Almost in tears at this point, a security guard explained to her my situation. She then gave me a room that only smelt a little and only had a little bit of construction noise. The bed had no over layer though, was so tough I put the couch cushions on top of the mattress. My third room, last night.

The staff were friendly. One receptionist tried her best to find me a suitable room that was further away from construction, and didn’t smell of sewerage.

Stayed in June 2023

everything was beautiful

stunning property with the most lovely staff

Stayed in June 2023

The bed was like a rock, extremely uncomfortable. I'm used to sleeping on a firm mattress but this was next level hard. The lighting is also really dark downstairs. It would have been nice to be made aware of work going on within the grounds prior to booking. The noise was loud.

I liked the pool area and the grounds were nice.

Stayed in June 2023

Going up and down stairs in bedroom with no handrails

All staff were very polite and helpful The room always gets clean and tidy everyday. The garden was looked after nicely.

Stayed in June 2023

Moved rooms 3 times due to lack of cleanliness, 1st room smelt strongly of mould, 2nd room smelt of faeces. Broken kettle told staff and they wanted me to wait 1 hour whilst they had 'a friend look at it' when they have a huge amount of enpty rooms with kettles... room phone didn't work. No cutlery in room, stains on sheets, you have to pay 100k to use the stove in your room. No tea towel or sponge to use at your sink in the kitchen in your room. Kitchen isn't clean and limescale built up over tap. Doors coming off hinges, bed is hard as wood and impossible to sleep in (I slept on top). Pool furniture smelt of old sweat and bottom was wet with dots of mould. Most of the staff are aloof, small beer is almost double the price of other places. Furniture in downstairs lounge has little black dots of mould also. Place lacks serious attention to detail and needs an overhall with everything. To top it off this was the last stay on our honeymoon before our flight home and I am also pregnant. All we wanted was a clean and comfortable short stay, not somewhere where my health was at risk and simple comforts were not reasonable. Do not stay here it's not worth $60 a night.

The gym looked pretty good for a hotel gym but unfortunately didn't use it. Water pressure is also good, that's about it

Stayed in June 2023

Just add one lamp around the kitchen area. The tv at living room didn't work.

The room is big and cold I really like it, cause the heat in bali is crazy.

Stayed in June 2023

everything

nothing! arrived and checked in, booked a garden view room there was no garden view just the hotel across, the walls were dirty the bedding had stains on it was nothing like pictures arrived to loud noise construction nearby was showed three different rooms all had same problems

Stayed in May 2023

nothing all was fantastic

quiet very chilled great area close to great restaurants

Stayed in May 2023

When we went into our room it wasn’t fully clean and the aircon wasn’t working properly unfortunately.

The pool, location and staff were friendly!

Stayed in May 2023

Dear Hotel Team, I would like to provide you with extremely positive feedback regarding my recent stay at your hotel. It was truly an outstanding experience, and I would like to express my heartfelt appreciation for the excellent service and exceptional hospitality I received. From the moment I stepped into the hotel, I felt welcomed and cared for. The entire staff was extremely friendly, attentive, and always eager to ensure that my stay was enjoyable and comfortable. Whether it was answering my inquiries, providing recommendations for local attractions, or accommodating special requests, the team was always there, surpassing my expectations. The quality of the accommodation was also impressive. My room was spacious, tastefully decorated, and incredibly comfortable. The beds were cozy, allowing me to have a restful night's sleep. Furthermore, the cleanliness of the room and the entire hotel was exemplary. It was evident that the staff took great care in maintaining high standards of hygiene and cleanliness, which I truly appreciated. The hotel's dining facilities also left a lasting impression. The breakfast buffet offered a wide selection of fresh and delicious food that tantalized my taste buds. The hotel's restaurant also provided excellent dishes with a diverse menu and friendly service. The location of your hotel was ideal for my needs. It was conveniently situated close to major attractions and easily accessible by public transportation. This allowed me to explore the city effortlessly while enjoying a peaceful and relaxed environment. In conclusion, I would like to emphasize how impressed I was with my stay hotel You have created an atmosphere that is both inviting and luxurious. I will undoubtedly keep you in mind for future travels and highly recommend your hotel to my friends, colleagues, and family. Thank you for providing an unforgettable experience! Warm regards, Kevin muttschall

Stayed in April 2023

the rooms very dark , no basic kitchen utensils cups , spoons etc. I went & bought disposable from shop. Hitting my shin on corner of bed frame ! … put cushion around them after hitting it first few times ! 😜😂

staff are excellent, food at poolside was nice

Stayed in May 2023

mouldy bathroom/shower toilets and sinks didn’t feel like they had been cleaned in a few weeks generally didn’t feel like surfaces were sanitised the property isn’t worth the advertised huge price tag before the 75% discount, it’s a budget place. you get what you pay for

staff very kind nature was nice good was clean and all stuff worked pool was nice

Stayed in May 2023

The room are super dark. It's not pleasant. The kitchen is fake, there isn't anything to cook, no cutlery, that's disappointing. There isn't a proper desk either with a light or a wire for battery

Stayed in March 2023

Smell in rooms.

Nice staff

Stayed in May 2023

Location of hotel is 7 min drive from main Seminyak street full with shops and supermarket.We travel alot the longest destination was Uluwatu and we reach it for less than 40 min.Food in Pandawa restaurant was really delicious Cesar salad, nasi goreng and club sandwich was ⭐⭐⭐⭐⭐Staff is so polite, friendly and helpful. Cleanliness or rooms and swimming pool area as restaurants was really great.Staff is really doing great job.We felt like at home and thank u Pandawa for amazing 7 days of paradise ❤️

Stayed in May 2023

The kitchen utensils aren't sufficient. The pot, the pan and the bowls are too small, no broth ladle, no good knife. I asked for better ones but the staff couldn't help me. I had to buy my own ones.

Cleaning service every day.

Stayed in May 2023